Search found 598 matches

by mikeb
Tue Dec 24, 2019 8:31 am
Forum: Installation Help
Topic: How can access the free community edition on cloud
Replies: 1
Views: 453

Re: How can access the free community edition on cloud

You will need to download it and host it on your own server.
by mikeb
Tue Dec 17, 2019 5:52 pm
Forum: Help
Topic: New Policy
Replies: 1
Views: 106

Re: New Policy

What you are looking for is a Transfer punch, which allows employees to switch between jobs/tasks. TimeTrex Community Edition allows employees to transfer between Branches and Departments, however if you want additional fine grained tracking of job/tasks you would need to upgrade to TimeTrex Corpora...
by mikeb
Mon Dec 16, 2019 10:45 am
Forum: Installation Help
Topic: Unable to install timetrex centos7
Replies: 1
Views: 128

Re: Unable to install timetrex centos7

What version of PHP are you using and how much memory is available to the VPS?
by mikeb
Fri Dec 06, 2019 12:54 pm
Forum: Help
Topic: Employees recording time to different parts of the organisation
Replies: 1
Views: 144

Re: Employees recording time to different parts of the organisation

Separate branches or separate departments, either should work fine for you.
by mikeb
Fri Dec 06, 2019 10:47 am
Forum: Help
Topic: Close Account & Stop Emails
Replies: 1
Views: 113

Re: Close Account & Stop Emails

Did you install TimeTrex on a different computer by chance? If so, you may need to go to that computer and uninstall it from there.
by mikeb
Mon Dec 02, 2019 10:40 am
Forum: Feature Requests
Topic: Use Mac Address Instead of Station ID or Ip Address
Replies: 1
Views: 455

Re: Use Mac Address Instead of Station ID or Ip Address

Unfortunately MAC addresses aren't visible across network routers and therefore can't be used on the public internet. Even if this did work, if an employee is dishonest enough they could simply have another employee punch them in/out on that device anyways. The only way to ensure that employees are ...
by mikeb
Wed Nov 27, 2019 4:29 pm
Forum: Help
Topic: 24 Hrs -8 Hrs Sleep Time
Replies: 1
Views: 144

Re: 24 Hrs -8 Hrs Sleep Time

You could set that up as an Auto-Deduct Break policy.
by mikeb
Tue Nov 26, 2019 8:48 am
Forum: Help
Topic: Get summary of weekly, monthly, and anual hours worked?
Replies: 5
Views: 216

Re: Get summary of weekly, monthly, and anual hours worked?

Correct, TimeTrex has a report that will get you exactly what you want, however you don't have access to it either through the interface or through the API.
by mikeb
Mon Nov 25, 2019 6:39 pm
Forum: Help
Topic: Get summary of weekly, monthly, and anual hours worked?
Replies: 5
Views: 216

Re: Get summary of weekly, monthly, and anual hours worked?

Unfortunately your employer hasn't provided you with access to see such reports, you would need to contact them to request the information you are looking for instead.
by mikeb
Mon Nov 25, 2019 4:00 pm
Forum: Help
Topic: Struggling to Find Station ID
Replies: 4
Views: 211

Re: Struggling to Find Station ID

Yes, using IP address instead is recommended, however only if the IP address is static and won't also change at some random point in future.
by mikeb
Mon Nov 25, 2019 1:28 pm
Forum: Help
Topic: Get summary of weekly, monthly, and anual hours worked?
Replies: 5
Views: 216

Re: Get summary of weekly, monthly, and anual hours worked?

In the menu along the top of the screen do you have access to Report -> TimeSheet Reports -> TimeSheet Summary? If so, you should be able to run that report to get the information you are looking for.
by mikeb
Mon Nov 25, 2019 9:11 am
Forum: Help
Topic: Struggling to Find Station ID
Replies: 4
Views: 211

Re: Struggling to Find Station ID

The easiest way is to physically go to those computers and login as an administrator, click Attendance -> In/Out, then click Cancel (this initializes the station if it isn't already), then go to Company -> Stations, and in the Basic Search tab, there is a target icon beside the "Station" field, clic...
by mikeb
Mon Nov 18, 2019 10:41 am
Forum: Installation Help
Topic: Selinux DB Connection
Replies: 5
Views: 300

Re: Selinux DB Connection

We are just in the process of finalizing official instructions for installing TimeTrex on CentOS v8, they should be completed soon.
by mikeb
Sat Nov 16, 2019 4:01 pm
Forum: Installation Help
Topic: Selinux DB Connection
Replies: 5
Views: 300

Re: Selinux DB Connection

What Linux distro/version are you using?
by mikeb
Thu Oct 17, 2019 8:18 am
Forum: Help
Topic: Prompt Tip Reporting in Quick Punch
Replies: 1
Views: 193

Re: Prompt Tip Reporting in Quick Punch

That functionality is available in the Professional Edition of TimeTrex. Please contact our sales department for more information.
by mikeb
Thu Oct 03, 2019 11:11 am
Forum: Installation Help
Topic: Help on installation at CentOS7
Replies: 1
Views: 317

Re: Help on installation at CentOS7

Can you please attach a full, uncropped screenshot showing the error message?
by mikeb
Wed Sep 25, 2019 10:22 am
Forum: Help
Topic: Recurring Schedules - Community Edition
Replies: 1
Views: 228

Re: Recurring Schedules - Community Edition

The post you were referring to was speaking directly about "Open Shift Scheduling", where schedules are not assigned directly to employees, but instead to branches or departments. Please see the Administrator Guide on how to use the Recurring Schedule feature to schedule employees directly. https://...
by mikeb
Tue Sep 24, 2019 12:01 pm
Forum: Installation Help
Topic: Migrating Older Version to New Server
Replies: 5
Views: 377

Re: Migrating Older Version to New Server

Unfortunately we don't have a copy of that version available for download, so you have two options: 1. Upgrade old server to latest version. 2. Manually migrate database to new server with latest version. In the restore.bat file there is a commented out line (REM) that can be used to import SQL dump...
by mikeb
Tue Sep 24, 2019 9:00 am
Forum: Installation Help
Topic: Migrating Older Version to New Server
Replies: 5
Views: 377

Re: Migrating Older Version to New Server

Are you able to upgrade TimeTrex to the latest version on the old server then migrate once that is done?
by mikeb
Mon Sep 23, 2019 4:13 pm
Forum: Installation Help
Topic: Migrating Older Version to New Server
Replies: 5
Views: 377

Re: Migrating Older Version to New Server

Please see the following instructions on the recommended procedure for migrating TimeTrex to a different server:
https://help.timetrex.com/v11.0/enterpr ... to_another
by mikeb
Tue Sep 17, 2019 8:27 am
Forum: Feature Requests
Topic: Connecting ZKteco Device
Replies: 1
Views: 229

Re: Connecting ZKteco Device

TimeTrex does not support hardware timeclocks out-of-the-box.

The paid editions do support the TimeTrex mobile app which offers biometric facial recognition, QRCodes, and ID/Password identification methods though. For more information please see: https://www.timetrex.com/timeclock
by mikeb
Mon Sep 09, 2019 9:00 am
Forum: Installation Help
Topic: Database Connection
Replies: 6
Views: 496

Re: Database Connection

So the version check failed means a connection to the database worked, the PostgreSQL version you are using is just too old. You will notice at the top of our CentOS v7 installation instructions: https://www.timetrex.com/how-to-install-timetrex-on-linux-centos , that out-of-the-box CentOS v7 is too ...
by mikeb
Mon Sep 09, 2019 8:03 am
Forum: Installation Help
Topic: Database Connection
Replies: 6
Views: 496

Re: Database Connection

You could try two things: In the TimeTrex installer set the database hostname to blank, or two single quotes, ie: '' This should force it to use unix sockets rather than TCP/IP. If that doesn't work, then you may need to modify the pg_hba.conf file to change the line: host all all 127.0.0.1/32 ident...
by mikeb
Mon Sep 09, 2019 7:59 am
Forum: General Discussion
Topic: Help Me,About Chinese Language
Replies: 5
Views: 611

Re: Help Me,About Chinese Language

I looked into this more and it appears the Chinese translation wasn't kept up-to-date and dropped below the 90% translation level, so it was removed at the beginning of 2019. If you wish to contribute, we have instructions on how you can do so here: https://forums.timetrex.com/viewtopic.php?f=5&t=707