TimeTrex Time and Attendance

My apologies, I should have clarified that upgrading to a newer version years ago would have resolved this issue. Unfortunately, there is no supported upgrade path from a version as old as the one you’re running. TimeTrex has only ever officially supported upgrades from versions released within roug...

It looks like you’re running an extremely old version of TimeTrex, and the issue you’re seeing was fixed more than a decade ago. Upgrading to a current version should prevent this from happening again. The workaround you’ve applied will likely break several other things and require ongoing manual co...

Please see this FAQ from 2024 for more information:
viewtopic.php?t=11903

The On-Site Community Edition was discontinued in 2024 and does not include any 2025 tax updates. It should not be used for payroll in 2025 under any circumstances, as its tax calculations and forms will be inaccurate.

Please make sure you are entering absences on the employees schedule and/or their timesheet, and that your absences policies are linked to your accrual policies as necessary. If you are using Pay Stub Amendments to modify pay stubs, those bypass any and all policies, therefore they do not modify acc...

Yes, thats definitely the problem then, if maintenance jobs aren't running there are many other problems occurring as well.

Re-run the TimeTrex web-based installer and it should give you more information as to what the problem is.

Its usually one of two things, either maintenance jobs are not running, in which case the TimeTrex administrator would receive notifications stated that, or the manually added pay periods conflict with what is attempted to be created automatically, so they fail. If you attach screenshots of your pay...

First confirm the import works as expected through the the UI with the Import Wizard, then use the tools/import/import.php script to automate it.

I'm assuming you have creating a Tax / Deduction record that calculates the taxes yourself, and its likely setup to use a negative amount, when it should use a positive amount instead.

If you attach a screenshot of the Tax / Deduction record in question, we could assist you further.

You can export reports from TimeTrex On-Site and import them into TimeTrex Cloud using the Import Wizard. However due to the complexity of the data, it is generally practical to import only employee records, accrual balances, and pay stub year-to-date opening balances.

You can use the "Vacation (Paid)" absence policy for the paid portion of vacation that reduces the vacation accrual dollars to $0, and "Vacation (Unpaid)" absence policy for the unpaid portion of vacation that will reduce just the vacation time and not the vacation accrued dollars.

In Canada, employees are entitled to vacation pay based on the amount they have accrued. This can lead to situations where an employee taking vacation has not accrued enough vacation pay to cover their full vacation time, particularly if they have received a recent raise. For example, if an employee...

Please email your question to support@timetrex.com for further assistance.

Please see our Initial Setup guide located here:

https://help.timetrex.com/v16.0/communi ... -Guide.htm

Yes, these notifications are enabled by default under Employee Profile > Preferences > Notifications tab, labeled as TimeSheet Verification.

Additionally, a TimeSheet Not Verified exception can be configured under Policy > Exception Policies to trigger separate notifications.

As long as you are running v16.12.9 of TimeTrex, it will go away automatically after 7 days.

You can just add the delete permissions to your existing "Administrator" permission group and remove them again once you are done deleting the necessary records. We don't recommend leaving delete permissions enabled permanently to help avoid accidents. If you try to create a "Super Ad...

I thought that was the current timetrex I used this link to get it https://portal.timetrex.com/onsite-community?step=download That version is exactly two years old today. TimeTrex v16.12.9 is the latest version for Community Edition available for download at the link you mentioned. You can see all ...

Lochavez1 wrote: ↑Mon Nov 18, 2024 2:35 pm I do not have multiple versions running I am running 16.2.0

Okay, I recommend first upgrading to the latest version of TimeTrex and seeing if that helps.

I was trying to upgrade and I got the same error and screen as centaur5 so I went into the timetrex.ini.php changed the Installer to FALSE. Then Timetrex works for a while then INI file goes to maintenance mode = TRUE. Did you fully complete the web-based installer when you had "installer_enab...

Lochavez1 wrote: ↑Mon Nov 18, 2024 12:02 pm I tried to put it to false then true but it never finishes the Install is there another way to trigger it?

Please provide more details as to the specific steps you are performing and what errors you receive. If you can start a new topic and include screenshots that would also be helpful.

Assuming you are using Windows with the .exe installer, simply install the latest version in the same directory as your current TimeTrex installation and it will automatically detect that you want to perform an upgrade, inform you of such, and transfer over all your data for you.

The TimeTrex Community Edition page can be found here:
https://www.timetrex.com/community-edition

rgress wrote: ↑Tue Nov 12, 2024 3:10 pm I am having the same issue. After a few minutes the INI file goes back to maintenance mode = TRUE. Added disable_auto_upgrade = TRUE and it is still happening.

Can I disable the ini from being changed everynight?

What version of TimeTrex are you using?

Thank you very much for the prompt reply. Attached is my ini file. Please attach a full uncropped screenshot of the error message you are currently seeing. Here is the requested screenshot. Thanks! That message, with "(INSTALL)" at the end is caused by the fact that you have "install...