Search found 431 matches

by mikeb
Mon Jan 21, 2019 6:12 pm
Forum: Help
Topic: Edit Pay stub format
Replies: 5
Views: 8

Re: Edit Pay stub format

Yeah, you would definitely need to modify the source code to remove those items, which would also render the pay stubs illegal in some jurisdictions too.
by mikeb
Mon Jan 21, 2019 1:22 pm
Forum: Installation Help
Topic: timetrex versions question
Replies: 1
Views: 4

Re: timetrex versions question

You can download the .DEB file for the latest version of TimeTrex here: https://www.timetrex.com/onsite-community You can find instructions on installing the .DEB file here: https://www.timetrex.com/how-to-install-timetrex-on-linux-ubuntu-debian TimeTrex has a built-in auto-update feature, so as lon...
by mikeb
Mon Jan 21, 2019 12:33 pm
Forum: Help
Topic: Edit Pay stub format
Replies: 5
Views: 8

Re: Edit Pay stub format

Correct. Which fields are you wanting to remove?
by mikeb
Mon Jan 21, 2019 10:51 am
Forum: Help
Topic: Edit Pay stub format
Replies: 5
Views: 8

Re: Edit Pay stub format

You would need to modify the source code directly in order to do that.
by mikeb
Mon Jan 21, 2019 10:51 am
Forum: Developers
Topic: API config for Timesheet summary/Export Payroll
Replies: 1
Views: 12

Re: API config for Timesheet summary/Export Payroll

We always recommend that get the report working through the UI first, then its really easy to extract that setup and access it through the API.

So have you gotten the report to return all the data you need through the UI?
by mikeb
Thu Jan 17, 2019 10:04 am
Forum: Help
Topic: Department Transfer Deducts 1 minute Issue
Replies: 3
Views: 15

Re: Department Transfer Deducts 1 minute Issue

If your employees aren't using TimeTrex directly, I'm not sure there is much we can do to help you.
by mikeb
Wed Jan 16, 2019 12:40 pm
Forum: Help
Topic: Department Transfer Deducts 1 minute Issue
Replies: 3
Views: 15

Re: Department Transfer Deducts 1 minute Issue

Employees should be performing a "Transfer" punch when moving between departments which avoids any lost time between punches. TimeTrex has several features built-in to make this process easier or even fully automated for the employee as well. Please see our Administrator Guide for more information: ...
by mikeb
Wed Jan 16, 2019 12:35 pm
Forum: Help
Topic: Notification for Expiring Skills, Licenses, etc.
Replies: 1
Views: 6

Re: Notification for Expiring Skills, Licenses, etc.

TimeTrex Professional Edition can send you alerts on expiring licenses/skills, however Community Edition cannot.

However you could generate a report that will sort these by expiration date, it won't send you an pro-active alert but would help in finding them.
by mikeb
Mon Jan 14, 2019 5:57 pm
Forum: General Discussion
Topic: not authorized to punch in from this station
Replies: 1
Views: 16

Re: not authorized to punch in from this station

Sounds like your wildcard station got modified or deleted somehow. To create a new one go to Company -> Stations, click the "New" icon, then set the following field values: Status: Enabled Type: PC Station: ANY Source: ANY Description: All web browsers Click the "Save" icon. That should allow employ...
by mikeb
Tue Jan 08, 2019 3:12 pm
Forum: Help
Topic: Can not Print W2/W3
Replies: 4
Views: 48

Re: Can not Print W2/W3

Please make sure that you have a agency contact defined under Payroll -> Remittance Agency, edit the "US - Internal Revenue Service (IRS)" record and select the person who should appear on the form as the contact under the "Contact" field. Once you save that, you should be able to generate the W2 fo...
by mikeb
Tue Jan 08, 2019 9:26 am
Forum: Help
Topic: Can not Print W2/W3
Replies: 4
Views: 48

Re: Can not Print W2/W3

Please see this FAQ: viewtopic.php?f=6&t=89
by mikeb
Fri Jan 04, 2019 5:16 pm
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 77

Re: Red Warning - Employee not assigned

The thin red lines are part of the UI, you will notice them on almost all list screens, such as Employee -> Employee or Attendance -> Exceptions.

Also on the schedule, all absences are displayed in red font, so that is normal too.
by mikeb
Wed Jan 02, 2019 2:39 pm
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 77

Re: Red Warning - Employee not assigned

So you have two screenshots of the same employees timesheet on the same week, and one has the red error messages and one does not. So its not clear when the errors appear and when they go away, can you please provide more details around that?
by mikeb
Mon Dec 31, 2018 1:00 pm
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 77

Re: Red Warning - Employee not assigned

What version of TimeTrex you are running, specifically. (stating "the latest version" is not specific enough)

What operating system and version you are running.

How did you install TimeTrex, using the automated executable installer, or the manual .ZIP file?
by mikeb
Mon Dec 31, 2018 12:58 pm
Forum: Help
Topic: Error in Last Years W3
Replies: 2
Views: 35

Re: Error in Last Years W3

Are the amounts correct if you run the W2 for 2017 again?

If not, under Report -> Tax Reports -> Form W2/W3, then click the "Form Setup" tab, you likely have Include/Exclude accounts setup differently for Box 1, 3 and 5.
by mikeb
Fri Dec 21, 2018 8:56 am
Forum: Help
Topic: Setting up the bank holidays 2019
Replies: 1
Views: 25

Re: Setting up the bank holidays 2019

Please see the Administrator Guide regarding Policy Groups:
https://help.timetrex.com/v11.0/communi ... Groups.htm
by mikeb
Thu Dec 20, 2018 9:34 am
Forum: Help
Topic: No earnings, employee may not have any hours for this pay period
Replies: 1
Views: 30

Re: No earnings, employee may not have any hours for this pay period

As far as TimeTrex is concerned, the employee doesn't have any earnings. If you go to the employees timesheet, then click the "Show Wages" icon to the right of the Date field, you should see wages appear on the timesheet. If there aren't any wages, then there is nothing to pay the employees of cours...
by mikeb
Mon Dec 10, 2018 9:50 am
Forum: General Discussion
Topic: Sorting is off(minor) - Employee #
Replies: 1
Views: 48

Re: Sorting is off(minor) - Employee #

Currently the employee number uses a string sort rather than a numeric sort, so that order is expected.
by mikeb
Tue Dec 04, 2018 4:50 pm
Forum: Installation Help
Topic: Attachment
Replies: 3
Views: 99

Re: Attachment

Unfortunately not.
by mikeb
Tue Dec 04, 2018 2:07 pm
Forum: Installation Help
Topic: Attachment
Replies: 3
Views: 99

Re: Attachment

The Attachment tab is part of the Document Management module, which is only available in the paid corporate and enterprise editions of TimeTrex.
by mikeb
Mon Dec 03, 2018 11:03 am
Forum: Help
Topic: Can't load "employees" after auto-update
Replies: 5
Views: 113

Re: Can't load "employees" after auto-update

Can you try forcing the update again by running the following command:

Code: Select all

c:\timetrex\php\php.exe c:\timetrex\timetrex\tools\unattended_upgrade.php -ff
Then let us know if the problem persists after that. You may need to clear your web browser cache as well.
by mikeb
Mon Dec 03, 2018 9:03 am
Forum: Help
Topic: Can't load "employees" after auto-update
Replies: 5
Views: 113

Re: Can't load "employees" after auto-update

Please attach a copy of TimeTrex log file (c:\timetrex\timetrex\log) here from, it should contain the exact error message.
by mikeb
Mon Dec 03, 2018 9:02 am
Forum: Help
Topic: TimeTrex not starting up
Replies: 4
Views: 70

Re: TimeTrex not starting up

Please attach a copy of TimeTrex log file (c:\timetrex\timetrex\log) here from, it should contain the exact error message.
by mikeb
Fri Nov 23, 2018 12:30 pm
Forum: Installation Help
Topic: Install setup URL
Replies: 37
Views: 843

Re: Install setup URL

should I manually assign dates to pay periods? I wouldn't recommend it, because if your dates are off by even 1 second it will prevent TimeTrex from ever being able to automatically creating pay periods for you again, due to conflicts. TimeTrex will automatically "catch up", however by default it o...
by mikeb
Fri Nov 23, 2018 12:26 pm
Forum: Help
Topic: Persistent Error 500
Replies: 14
Views: 1820

Re: Persistent Error 500

Can you try installing both of the following Microsoft Visual C++ Redistributable packages to see if that makes any difference:

https://aka.ms/vs/15/release/VC_redist.x86.exe
https://aka.ms/vs/15/release/VC_redist.x64.exe