Search found 730 matches
- Mon Nov 25, 2024 4:10 pm
- Forum: Help
- Topic: Super Administrator
- Replies: 1
- Views: 40
Re: Super Administrator
You can just add the delete permissions to your existing "Administrator" permission group and remove them again once you are done deleting the necessary records. We don't recommend leaving delete permissions enabled permanently to help avoid accidents. If you try to create a "Super Ad...
- Mon Nov 18, 2024 3:03 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
I thought that was the current timetrex I used this link to get it https://portal.timetrex.com/onsite-community?step=download That version is exactly two years old today. TimeTrex v16.12.9 is the latest version for Community Edition available for download at the link you mentioned. You can see all ...
- Mon Nov 18, 2024 2:47 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
- Mon Nov 18, 2024 2:16 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
I was trying to upgrade and I got the same error and screen as centaur5 so I went into the timetrex.ini.php changed the Installer to FALSE. Then Timetrex works for a while then INI file goes to maintenance mode = TRUE. Did you fully complete the web-based installer when you had "installer_enab...
- Mon Nov 18, 2024 1:28 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
Please provide more details as to the specific steps you are performing and what errors you receive. If you can start a new topic and include screenshots that would also be helpful.
- Thu Nov 14, 2024 12:36 pm
- Forum: Installation Help
- Topic: How to update to latest version
- Replies: 3
- Views: 144
Re: How to update to latest version
Assuming you are using Windows with the .exe installer, simply install the latest version in the same directory as your current TimeTrex installation and it will automatically detect that you want to perform an upgrade, inform you of such, and transfer over all your data for you.
- Thu Nov 14, 2024 11:21 am
- Forum: Installation Help
- Topic: How to update to latest version
- Replies: 3
- Views: 144
Re: How to update to latest version
The TimeTrex Community Edition page can be found here:
https://www.timetrex.com/community-edition
https://www.timetrex.com/community-edition
- Tue Nov 12, 2024 3:55 pm
- Forum: Help
- Topic: Down for Maintenance Message
- Replies: 2
- Views: 67
- Tue Nov 12, 2024 3:54 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
Thank you very much for the prompt reply. Attached is my ini file. Please attach a full uncropped screenshot of the error message you are currently seeing. Here is the requested screenshot. Thanks! That message, with "(INSTALL)" at the end is caused by the fact that you have "install...
- Tue Nov 12, 2024 1:44 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
We also started having the issue on the 8th. Today we upgraded to the latest version (which succeeded) but upon attempting to login it still says timetrex-debug down for maintenance. I tried changing the ini file from TRUE to FALSE but that didn't fix anything. Any other suggestions would be greatl...
- Tue Nov 12, 2024 1:24 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
We also started having the issue on the 8th. Today we upgraded to the latest version (which succeeded) but upon attempting to login it still says timetrex-debug down for maintenance. I tried changing the ini file from TRUE to FALSE but that didn't fix anything. Any other suggestions would be greatl...
- Mon Nov 11, 2024 11:38 am
- Forum: Help
- Topic: Is the Community Edition "Cloud Hosted" Version Also Discontinued?
- Replies: 1
- Views: 101
Re: Is the Community Edition "Cloud Hosted" Version Also Discontinued?
Only the On-Site Community Edition has been discontinued.
- Mon Nov 11, 2024 11:36 am
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
In your timetrex.ini.php file, change "down_for_maintenance = FALSE", then try performing the upgrade.fvteamsports wrote: ↑Mon Nov 11, 2024 10:59 am Me too. Any help on this?
I tried to install the new version and it will go to the maint page before I can install it.
- Fri Nov 08, 2024 3:36 pm
- Forum: Help
- Topic: Down for Maintenance Message - What To Do?
- Replies: 19
- Views: 394
Re: Down for Maintenance Message - What To Do?
I would start by updating to the latest version of TimeTrex and see if that helps at all.
- Fri Oct 11, 2024 12:13 pm
- Forum: Installation Help
- Topic: Down for maintence suddently after upgrade.
- Replies: 5
- Views: 410
Re: Down for maintence suddently after upgrade.
Its likely that your system does not meet the minimum requirements of both PHP or PostgreSQL as listed in the below link, therefore the upgrade is failing, or even your current installation is failing, which is putting the system into maintenance mode. https://forums.timetrex.com/viewtopic.php?t=6 Y...
- Fri Oct 11, 2024 10:07 am
- Forum: Installation Help
- Topic: Down for maintence suddently after upgrade.
- Replies: 5
- Views: 410
Re: Down for maintence suddently after upgrade.
When TimeTrex can't perform critical functions or maintenance jobs and enters a failed state, it will put itself into "Down for Maintenance" mode to prevent further problems from occurring. So this is often a consequence of a larger problem. I would recommend upgrading to the latest versio...
- Mon Sep 23, 2024 12:53 pm
- Forum: FAQ
- Topic: Community Edition Discontinued
- Replies: 0
- Views: 2055
Community Edition Discontinued
As of October 1, 2024, we will be discontinuing the Free Open Source Software (FOSS) On-Site Community Edition of TimeTrex Workforce Management. While the current version will continue to work, it will no longer receive updates or security patches. Over the following 30 days, ancillary services lik...
- Wed Sep 18, 2024 8:12 am
- Forum: Installation Help
- Topic: Down For Maintenance - every day
- Replies: 6
- Views: 380
Re: Down For Maintenance - every day
I would definitely recommend updating and seeing if the problem persists. When copying the database from one server to another, it can take a day or two for maintenance jobs to correct themselves if there was a prior error occurring, which appears to be the case here.
- Tue Sep 17, 2024 3:00 pm
- Forum: Installation Help
- Topic: Down For Maintenance - every day
- Replies: 6
- Views: 380
Re: Down For Maintenance - every day
Just wondering, is there a specific reason you're still using a severely out-of-date and unsupported version of TimeTrex?
- Tue Sep 17, 2024 12:09 pm
- Forum: Installation Help
- Topic: Down For Maintenance - every day
- Replies: 6
- Views: 380
Re: Down For Maintenance - every day
What version of TimeTrex are you using?
- Wed Aug 28, 2024 9:33 am
- Forum: General Discussion
- Topic: an issue with accessing my TimeTrex account
- Replies: 4
- Views: 628
Re: an issue with accessing my TimeTrex account
Your login has been disabled, so you will need to contact someone else who can login (ie: a Manager or Administrator) to re-enable your login.
If you are that person, and no one else can login, then you've unfortunately managed to lock yourself out.
If you are that person, and no one else can login, then you've unfortunately managed to lock yourself out.
- Wed Aug 28, 2024 9:26 am
- Forum: Help
- Topic: Calculation is wrong
- Replies: 6
- Views: 1259
Re: Calculation is wrong
Whatever free calculator you are using is improperly using a ":" (colon) rather than "." (decimal) separator then. For a more detailed explanation, please see our Administrator Guide regarding the "Time Unit" preferences below. Specifically notice the time unit chart: h...
- Wed Aug 28, 2024 9:13 am
- Forum: Installation Help
- Topic: Error 500
- Replies: 5
- Views: 351
Re: Error 500
In your timetrex.ini.php file, there is a log directory specified. Inside that log directory should be a log file which you can attach here.
- Tue Aug 27, 2024 8:31 am
- Forum: General Discussion
- Topic: an issue with accessing my TimeTrex account
- Replies: 4
- Views: 628
Re: an issue with accessing my TimeTrex account
What URL do you use to access TimeTrex?
- Mon Aug 26, 2024 8:22 am
- Forum: Developers
- Topic: "APIUser" requires authentication, and not currently authenticated.
- Replies: 5
- Views: 14817
Re: "APIUser" requires authentication, and not currently authenticated.
What OS and version are you using?sschrismac wrote: ↑Fri Aug 23, 2024 10:14 pm we had same issue
using localhost in url, which was returning ip v6 address
Changed url to actual ip of machine 127.0.0.1 and worked