Search found 604 matches

by mikeb
Fri Nov 25, 2022 5:45 pm
Forum: Developers
Topic: API config for Timesheet summary/Export Payroll
Replies: 11
Views: 7918

Re: API config for Timesheet summary/Export Payroll

The payroll export report is primarily designed to export in CSV or other proprietary formats, so it won't return JSON if you pass 'payroll_export' (Export button in the UI) as the action, as that tells it to use the format you specified in the export setup (ie: not JSON). If you want it to return J...
by mikeb
Fri Nov 25, 2022 5:18 pm
Forum: Developers
Topic: API config for Timesheet summary/Export Payroll
Replies: 11
Views: 7918

Re: API config for Timesheet summary/Export Payroll

Because you are getting column headers back, its likely that the filter criteria you are specifying is incorrect, so there are no rows to return. Check the TimeTrex server log, it might provide more information. It should show you a nicely formatted version of the report criteria it receives, so you...
by mikeb
Fri Nov 25, 2022 3:49 pm
Forum: Developers
Topic: API config for Timesheet summary/Export Payroll
Replies: 11
Views: 7918

Re: API config for Timesheet summary/Export Payroll

So you should be able to use the exact JSON payload provided by the UI when tracing is enabled. The "payroll_export" is just a 2nd parameter in the data structure, like this:

Code: Select all

json={ "0": { <config data here> }, "1": "payroll_export" }
by mikeb
Fri Nov 25, 2022 3:13 pm
Forum: Developers
Topic: API config for Timesheet summary/Export Payroll
Replies: 11
Views: 7918

Re: API config for Timesheet summary/Export Payroll

Can you provide details about how you send "raw" specifically? Are you using the command line tools to obtain this report, or making API calls directly from your own code?
by mikeb
Thu Jul 02, 2020 7:16 pm
Forum: Installation Help
Topic: Upgrade completed unable to login
Replies: 4
Views: 7140

Re: Upgrade completed unable to login

It appears as though you may have attempted an upgrade from an earlier version of TimeTrex of never fully completed it, as the database schema wasn't upgraded. Try setting installer_enabled=true in the timetrex.ini.php file and run the web-based installer again (install/install.php), that should fix...
by mikeb
Tue Dec 24, 2019 8:31 am
Forum: Installation Help
Topic: How can access the free community edition on cloud
Replies: 1
Views: 8318

Re: How can access the free community edition on cloud

You will need to download it and host it on your own server.
by mikeb
Tue Dec 17, 2019 5:52 pm
Forum: Help
Topic: New Policy
Replies: 1
Views: 3728

Re: New Policy

What you are looking for is a Transfer punch, which allows employees to switch between jobs/tasks. TimeTrex Community Edition allows employees to transfer between Branches and Departments, however if you want additional fine grained tracking of job/tasks you would need to upgrade to TimeTrex Corpora...
by mikeb
Mon Dec 16, 2019 10:45 am
Forum: Installation Help
Topic: Unable to install timetrex centos7
Replies: 1
Views: 7445

Re: Unable to install timetrex centos7

What version of PHP are you using and how much memory is available to the VPS?
by mikeb
Fri Dec 06, 2019 12:54 pm
Forum: Help
Topic: Employees recording time to different parts of the organisation
Replies: 1
Views: 3949

Re: Employees recording time to different parts of the organisation

Separate branches or separate departments, either should work fine for you.
by mikeb
Fri Dec 06, 2019 10:47 am
Forum: Help
Topic: Close Account & Stop Emails
Replies: 1
Views: 3893

Re: Close Account & Stop Emails

Did you install TimeTrex on a different computer by chance? If so, you may need to go to that computer and uninstall it from there.
by mikeb
Mon Dec 02, 2019 10:40 am
Forum: Feature Requests
Topic: Use Mac Address Instead of Station ID or Ip Address
Replies: 1
Views: 10687

Re: Use Mac Address Instead of Station ID or Ip Address

Unfortunately MAC addresses aren't visible across network routers and therefore can't be used on the public internet. Even if this did work, if an employee is dishonest enough they could simply have another employee punch them in/out on that device anyways. The only way to ensure that employees are ...
by mikeb
Wed Nov 27, 2019 4:29 pm
Forum: Help
Topic: 24 Hrs -8 Hrs Sleep Time
Replies: 1
Views: 3693

Re: 24 Hrs -8 Hrs Sleep Time

You could set that up as an Auto-Deduct Break policy.
by mikeb
Tue Nov 26, 2019 8:48 am
Forum: Help
Topic: Get summary of weekly, monthly, and anual hours worked?
Replies: 5
Views: 6117

Re: Get summary of weekly, monthly, and anual hours worked?

Correct, TimeTrex has a report that will get you exactly what you want, however you don't have access to it either through the interface or through the API.
by mikeb
Mon Nov 25, 2019 6:39 pm
Forum: Help
Topic: Get summary of weekly, monthly, and anual hours worked?
Replies: 5
Views: 6117

Re: Get summary of weekly, monthly, and anual hours worked?

Unfortunately your employer hasn't provided you with access to see such reports, you would need to contact them to request the information you are looking for instead.
by mikeb
Mon Nov 25, 2019 4:00 pm
Forum: Help
Topic: Struggling to Find Station ID
Replies: 4
Views: 5301

Re: Struggling to Find Station ID

Yes, using IP address instead is recommended, however only if the IP address is static and won't also change at some random point in future.
by mikeb
Mon Nov 25, 2019 1:28 pm
Forum: Help
Topic: Get summary of weekly, monthly, and anual hours worked?
Replies: 5
Views: 6117

Re: Get summary of weekly, monthly, and anual hours worked?

In the menu along the top of the screen do you have access to Report -> TimeSheet Reports -> TimeSheet Summary? If so, you should be able to run that report to get the information you are looking for.
by mikeb
Mon Nov 25, 2019 9:11 am
Forum: Help
Topic: Struggling to Find Station ID
Replies: 4
Views: 5301

Re: Struggling to Find Station ID

The easiest way is to physically go to those computers and login as an administrator, click Attendance -> In/Out, then click Cancel (this initializes the station if it isn't already), then go to Company -> Stations, and in the Basic Search tab, there is a target icon beside the "Station" f...
by mikeb
Mon Nov 18, 2019 10:41 am
Forum: Installation Help
Topic: Selinux DB Connection
Replies: 5
Views: 9909

Re: Selinux DB Connection

We are just in the process of finalizing official instructions for installing TimeTrex on CentOS v8, they should be completed soon.
by mikeb
Sat Nov 16, 2019 4:01 pm
Forum: Installation Help
Topic: Selinux DB Connection
Replies: 5
Views: 9909

Re: Selinux DB Connection

What Linux distro/version are you using?
by mikeb
Thu Oct 17, 2019 8:18 am
Forum: Help
Topic: Prompt Tip Reporting in Quick Punch
Replies: 1
Views: 3912

Re: Prompt Tip Reporting in Quick Punch

That functionality is available in the Professional Edition of TimeTrex. Please contact our sales department for more information.
by mikeb
Thu Oct 03, 2019 11:11 am
Forum: Installation Help
Topic: Help on installation at CentOS7
Replies: 1
Views: 7906

Re: Help on installation at CentOS7

Can you please attach a full, uncropped screenshot showing the error message?
by mikeb
Wed Sep 25, 2019 10:22 am
Forum: Help
Topic: Recurring Schedules - Community Edition
Replies: 1
Views: 4054

Re: Recurring Schedules - Community Edition

The post you were referring to was speaking directly about "Open Shift Scheduling", where schedules are not assigned directly to employees, but instead to branches or departments. Please see the Administrator Guide on how to use the Recurring Schedule feature to schedule employees directly...
by mikeb
Tue Sep 24, 2019 12:01 pm
Forum: Installation Help
Topic: Migrating Older Version to New Server
Replies: 5
Views: 6799

Re: Migrating Older Version to New Server

Unfortunately we don't have a copy of that version available for download, so you have two options: 1. Upgrade old server to latest version. 2. Manually migrate database to new server with latest version. In the restore.bat file there is a commented out line (REM) that can be used to import SQL dump...