TimeTrex Time and Attendance

Yes, thats definitely the problem then, if maintenance jobs aren't running there are many other problems occurring as well.

Re-run the TimeTrex web-based installer and it should give you more information as to what the problem is.

Its usually one of two things, either maintenance jobs are not running, in which case the TimeTrex administrator would receive notifications stated that, or the manually added pay periods conflict with what is attempted to be created automatically, so they fail. If you attach screenshots of your pay...

First confirm the import works as expected through the the UI with the Import Wizard, then use the tools/import/import.php script to automate it.

I'm assuming you have creating a Tax / Deduction record that calculates the taxes yourself, and its likely setup to use a negative amount, when it should use a positive amount instead.

If you attach a screenshot of the Tax / Deduction record in question, we could assist you further.

You can export reports from TimeTrex On-Site and import them into TimeTrex Cloud using the Import Wizard. However due to the complexity of the data, it is generally practical to import only employee records, accrual balances, and pay stub year-to-date opening balances.

You can use the "Vacation (Paid)" absence policy for the paid portion of vacation that reduces the vacation accrual dollars to $0, and "Vacation (Unpaid)" absence policy for the unpaid portion of vacation that will reduce just the vacation time and not the vacation accrued dollars.

In Canada, employees are entitled to vacation pay based on the amount they have accrued. This can lead to situations where an employee taking vacation has not accrued enough vacation pay to cover their full vacation time, particularly if they have received a recent raise. For example, if an employee...

Please email your question to support@timetrex.com for further assistance.

Please see our Initial Setup guide located here:

https://help.timetrex.com/v16.0/communi ... -Guide.htm

Yes, these notifications are enabled by default under Employee Profile > Preferences > Notifications tab, labeled as TimeSheet Verification.

Additionally, a TimeSheet Not Verified exception can be configured under Policy > Exception Policies to trigger separate notifications.

As long as you are running v16.12.9 of TimeTrex, it will go away automatically after 7 days.

You can just add the delete permissions to your existing "Administrator" permission group and remove them again once you are done deleting the necessary records. We don't recommend leaving delete permissions enabled permanently to help avoid accidents. If you try to create a "Super Ad...

I thought that was the current timetrex I used this link to get it https://portal.timetrex.com/onsite-community?step=download That version is exactly two years old today. TimeTrex v16.12.9 is the latest version for Community Edition available for download at the link you mentioned. You can see all ...

Lochavez1 wrote: ↑Mon Nov 18, 2024 2:35 pm I do not have multiple versions running I am running 16.2.0

Okay, I recommend first upgrading to the latest version of TimeTrex and seeing if that helps.

I was trying to upgrade and I got the same error and screen as centaur5 so I went into the timetrex.ini.php changed the Installer to FALSE. Then Timetrex works for a while then INI file goes to maintenance mode = TRUE. Did you fully complete the web-based installer when you had "installer_enab...

Lochavez1 wrote: ↑Mon Nov 18, 2024 12:02 pm I tried to put it to false then true but it never finishes the Install is there another way to trigger it?

Please provide more details as to the specific steps you are performing and what errors you receive. If you can start a new topic and include screenshots that would also be helpful.

Assuming you are using Windows with the .exe installer, simply install the latest version in the same directory as your current TimeTrex installation and it will automatically detect that you want to perform an upgrade, inform you of such, and transfer over all your data for you.

The TimeTrex Community Edition page can be found here:
https://www.timetrex.com/community-edition

rgress wrote: ↑Tue Nov 12, 2024 3:10 pm I am having the same issue. After a few minutes the INI file goes back to maintenance mode = TRUE. Added disable_auto_upgrade = TRUE and it is still happening.

Can I disable the ini from being changed everynight?

What version of TimeTrex are you using?

Thank you very much for the prompt reply. Attached is my ini file. Please attach a full uncropped screenshot of the error message you are currently seeing. Here is the requested screenshot. Thanks! That message, with "(INSTALL)" at the end is caused by the fact that you have "install...

We also started having the issue on the 8th. Today we upgraded to the latest version (which succeeded) but upon attempting to login it still says timetrex-debug down for maintenance. I tried changing the ini file from TRUE to FALSE but that didn't fix anything. Any other suggestions would be greatl...

We also started having the issue on the 8th. Today we upgraded to the latest version (which succeeded) but upon attempting to login it still says timetrex-debug down for maintenance. I tried changing the ini file from TRUE to FALSE but that didn't fix anything. Any other suggestions would be greatl...

Only the On-Site Community Edition has been discontinued.

fvteamsports wrote: ↑Mon Nov 11, 2024 10:59 am Me too. Any help on this?
I tried to install the new version and it will go to the maint page before I can install it.

In your timetrex.ini.php file, change "down_for_maintenance = FALSE", then try performing the upgrade.

I would start by updating to the latest version of TimeTrex and see if that helps at all.