Search found 4 matches

by ppalmer
Thu Jan 12, 2017 1:36 am
Forum: General Discussion
Topic: Supervisor cannot open requests
Replies: 7
Views: 6778

Re: Supervisor cannot open requests

Have you made any changes under Company -> Permission Groups? I have just done a complete reinstall. The steps i have done at this point 1. Completed quick start wizard 2. Created a branch, a department, a schedule template 3. Created 2 users 4. Created a hierarchy Sent a msg from ajones to ndavies...
by ppalmer
Wed Jan 11, 2017 10:22 am
Forum: General Discussion
Topic: Supervisor cannot open requests
Replies: 7
Views: 6778

Re: Supervisor cannot open requests

I haven't been able to replicate this issue yet, have you modified the permission groups from the default permissions at all? I dont think so, to be honest, I have been configuring this a bit blind, so maybe clicked something i shouldn't have. Where would l go to modify the default permission group...
by ppalmer
Wed Jan 11, 2017 2:00 am
Forum: General Discussion
Topic: Supervisor cannot open requests
Replies: 7
Views: 6778

Re: Supervisor cannot open requests

Can you please post a full uncropped screenshot showing the error message? I have tried this a couple of times now with different users in different hierarchy. Sames result. However, I can reply as the supervisor (User B) and User A get notified of the reply and can read that msg, which also contai...
by ppalmer
Tue Jan 10, 2017 9:04 am
Forum: General Discussion
Topic: Supervisor cannot open requests
Replies: 7
Views: 6778

Supervisor cannot open requests

My Scenario User A - Enters a request for missed punch, punch adjustment etc... User A is in a hierarchy and approvals are done by User B User B logs in and is notified there is a msg. When trying to view the message they receive an error saying "Record Does Not Exist" It only seems to be ...