Search found 12 matches

by iain
Tue May 16, 2023 1:59 am
Forum: Help
Topic: timetrex.ini.php Syntax Error Overnight
Replies: 1
Views: 2175

timetrex.ini.php Syntax Error Overnight

Good Morning, We have been running TimeTrex Community Edition for many years generally without issue, including automatic upgrades - as of approximately midnight today (known as a user attempted to log out at 00:10), TimeTrex started displaying a basic raw text error message as below: 'ERROR: Config...
by iain
Fri Dec 24, 2021 4:55 am
Forum: Help
Topic: v15 Constantly Reloading
Replies: 9
Views: 1550

Re: v15 Constantly Reloading

Hi Shaun,

Our TimeTrex was auto-upgraded to v15.1.0 on 20/12 and this seems to have fixed the issue!
Many thanks for all the support - hope you have a great Christmas and New Year! :)

Cheers,
Iain.
by iain
Tue Dec 14, 2021 2:13 am
Forum: Help
Topic: v15 Constantly Reloading
Replies: 9
Views: 1550

Re: v15 Constantly Reloading

I can confirm that we have auto-upgraded to v15.0.1 - however the problem still remains.
by iain
Fri Dec 10, 2021 2:57 am
Forum: Help
Topic: v15 Constantly Reloading
Replies: 9
Views: 1550

Re: v15 Constantly Reloading

I'm afraid we're still having this issue, and it seems to be affecting users other than just me now - changing the language on the login screen seems to fix it for that login session, however on subsequent logins the problem re-occurs. We have always used 'English' on the login page/user preferences...
by iain
Thu Dec 02, 2021 3:15 am
Forum: Help
Topic: v15 Constantly Reloading
Replies: 9
Views: 1550

Re: v15 Constantly Reloading

That did it! Thanks Shaun! :)
by iain
Wed Dec 01, 2021 2:45 am
Forum: Help
Topic: v15 Constantly Reloading
Replies: 9
Views: 1550

Re: v15 Constantly Reloading

Quick update - I've been advised that normal employees aren't seeing this issue, so it seems to be specific to my account which is an admin account - I can't test it with another admin account as mine is the only one, as we're only a small business.
by iain
Wed Dec 01, 2021 2:26 am
Forum: Help
Topic: v15 Constantly Reloading
Replies: 9
Views: 1550

v15 Constantly Reloading

Good Morning Team, Our Community Edition version of TimeTrex upgraded to v15 last night, and whilst I can log in, and see the new layout changes on the dashboard which opens (looks great by the way!), there's a message pops up in the centre of the screen which says 'Language changed, reloading...' -...
by iain
Tue Jul 06, 2021 5:20 am
Forum: Installation Help
Topic: Community Upgrade Issues (DEB/ZIP)
Replies: 3
Views: 20570

Re: Community Upgrade Issues (DEB/ZIP)

OK so that worked, upgrade now fully completed! I had to install and enable the PHP extension INTL - not had that enabled before, so I'm guessing that's a new requirement of v12.7.4 - but it's all working perfectly now. I guess my last question is: When I upgraded Debian, it installed PHP 8.0, howev...
by iain
Tue Jul 06, 2021 4:36 am
Forum: Installation Help
Topic: Community Upgrade Issues (DEB/ZIP)
Replies: 3
Views: 20570

Re: Community Upgrade Issues (DEB/ZIP)

Update: I noticed the line from the previous removal attempt: "Note, selecting 'timetrex-community-edition' instead of '/var/cache/apt/archives/TimeTrex_Community_Edition.deb'" So I tried 'sudo apt remove timetrex-community-edition' instead, which seems to have worked. The correct installa...
by iain
Tue Jul 06, 2021 4:10 am
Forum: Installation Help
Topic: Community Upgrade Issues (DEB/ZIP)
Replies: 3
Views: 20570

Community Upgrade Issues (DEB/ZIP)

Good Morning Team, Last week we encountered the red banner advising that the auto-upgrade failed, this has happened before on occasion, so I set about performing the usual upgrade route via re-installing the latest version over the currently installed version, which I've not had issues with before. ...
by iain
Tue Mar 07, 2017 8:58 am
Forum: General Discussion
Topic: New Punch type
Replies: 4
Views: 5006

Re: New Punch type

Hi Shaun, Could you explain how I can create new Jobs / Tasks for our employees to transfer into? I have Branches and Departments set up, but can't find Jobs or Tasks? Much like you advised, I'd like to set up a 'Training' task so employees can transfer into that task to better accumulate time spent...
by iain
Thu Jan 19, 2017 5:47 am
Forum: General Discussion
Topic: Auto time off request authorization & projected balance
Replies: 2
Views: 3207

Re: Auto time off request authorization & projected balance

Hello!

Apologies for resurrecting such an old thread, but this is exactly what I am looking for - the ability to have request authorisations automatically populate an employee's timesheet - did this get implemented?

Kind regards,
Iain.