TimeTrex Time and Attendance

Much appreciated. PC is windows 10 64 bit. All updates are installed, however, this issue started immediately following a major windows update -- so while I have my doubts the update itself is responsible. (Since no one else is reporting the issue) But it may well be that the root of the issue is th...

There are indeed. Crashes are accompanied by this error in event viewer: Faulting application name: php-win.exe, version: 7.0.17.0, time stamp: 0x58c8834f Faulting module name: ntdll.dll, version: 10.0.16299.192, time stamp: 0x16e7ff7f Exception code: 0xc0000409 Fault offset: 0x00089d10 Faulting pro...

Much appreciated. Not sure how much it matters, but both apache and php are installed within the timetrex dir. (Installed via all in one exe.) I've edited the php.ini file within timetrex to log errors to the same directory timetrex does, but (so far) no errors have been logged. Apache on the other ...

Just to be contentious the problem abruptly went away for a few days, but has returned this morning at around 8AM. I've attached the full log for the day if that helps. Lots of this: DEBUG [L0474] [00064ms] Array: APIFactory::returnHandler(): returnHandler v2 ERROR: 0 array(2) { ["api_retval&qu...

Thanks for the response.

I changed the company ID, and all seemed well for a couple days.

The error came back this morning, and I checked the log file and see the company id is right back to '1' (Confirmed in the timetrex.ini file.)

At a loss as to why it keeps changing -- any thoughts?

Ok I've made the log file changes. The issue has since re-occured, and I've includedthe portions flagged with 'error'. I can post the entire log file if preferred as well. 1. This occurs twice, though neither timestamp matches the point the issue occured (Observed at 8AM on Jan 23, was working at 6:...

Hi, system has been issue free for us for a long time, but abruptly over the past couple days we've been getting constant "Error 500/Connection Lost" popups. The issue started immediately following windows updates, though that could well be coincidental, as I've no evidence to connect them...

Appreciate the response. Had the virus scanner shut down, so as you say it could be a long running maintenance job, though the system has been offline since Friday. Still seems odd, but we're back up and running, so I'm happy with that. Will continue to monitor in case there's further issue, though ...

Ok, oddly enough I reran the installer a couple more times (definition of insanity right there.) It actually ran with no errors on the 4th try -- system is back up, and no errors are being reported -- but this behavior strikes me as very odd. Any thoughts on what I can do to prevent this, or for tha...

Tried, but the executable installer fails while copying TimeTrex/timetrex/maint/cron.php. Says there is an error copying the file from the archive, but no further details are given. System is now inoperable. Full error message: Error copying file from packed archive C:[Location of installer] to C:/T...

Ok, I'm unable to rerun the installer due to: File checksums do not match, some TimeTrex files may be corrupted, missing, or not installed properly. See detailed error messages below. File does not exist: C:\TimeTrex\timetrex\maint\AddScheduleShift.php Not sure why this would happen, what's the sugg...

Ok, I will rerun. (for last issue we reran installer with no errors, and issue appeared resolved.)

Will update when run.

Hi, we are seeing the above error from all stations, I've been unable to find much information on how to proceed, as we have used the automated install. Suggestions on how to diagnose the exact issue, or resolve are much appreciated. Edition: Community Version: 10.7.1 OS: Windows 10 PHP version: 7.0...

To update the issue appears to have self-corrected. Would still appreciate any thoughts as to the cause however, as I'm concerned something behind the scenes isn't quite right.

I've attached the log.

Hoping someone can help with this. Have been using TimeTrex for about a year now without issue. This morning all users see a popup with the following text: The network connection was lost. Please check your network connection then try again. Error: error "Internal Server Error" Internal Se...