Search found 41 matches

by parsonspr
Fri Mar 15, 2019 7:30 am
Forum: Help
Topic: Who's in/out on main dashboard available to all?
Replies: 8
Views: 17

Re: Who's in/out on main dashboard available to all?

Thanks, it appears that I needed to enable Reports as well as the Who's In/Out Report.

thanks again,
Phil
by parsonspr
Thu Mar 14, 2019 10:01 am
Forum: Help
Topic: Who's in/out on main dashboard available to all?
Replies: 8
Views: 17

Re: Who's in/out on main dashboard available to all?

Interestingly, I've just reset all default dashlets and Who's In/Out has vanished. When I try to add a new Dashlet, Who's In/Out isn't listed...
by parsonspr
Thu Mar 14, 2019 8:59 am
Forum: Help
Topic: Who's in/out on main dashboard available to all?
Replies: 8
Views: 17

Re: Who's in/out on main dashboard available to all?

yes, that seems to work fine.
by parsonspr
Thu Mar 14, 2019 6:22 am
Forum: Help
Topic: Schedule not populated for next month
Replies: 3
Views: 9

Re: Schedule not populated for next month

Spot on! thank you!
by parsonspr
Thu Mar 14, 2019 6:13 am
Forum: Help
Topic: Who's in/out on main dashboard available to all?
Replies: 8
Views: 17

Re: Who's in/out on main dashboard available to all?

Hi Mike,

thanks for this. I've tried adding this permission, but it still won't allow me to view all Who's In/Out

i tried adding the reports>whos in/out, but when I click view nothing happens, so I'm assuming there's another permission that needs to be allowed.

thanks again,
Phil
by parsonspr
Wed Mar 13, 2019 8:31 am
Forum: Help
Topic: Schedule not populated for next month
Replies: 3
Views: 9

Schedule not populated for next month

Hi, I am unable to add Vacation absence for later next month because the Schedule hasn't been populated. Is it possible to control how quickly this gets populated? Can I force it to ensure at least a year ahead is populated? Would that mean I would need to recalculate if a shift pattern changed with...
by parsonspr
Wed Mar 13, 2019 8:28 am
Forum: Help
Topic: Who's in/out on main dashboard available to all?
Replies: 8
Views: 17

Who's in/out on main dashboard available to all?

Hi, at the moment my setup of Timetrex seems to all Supervisor (All) to see everyone who is in/out on the dashboard, Supervisor (subordinates only) has a subset, and everyone else doesn't see anything. Is it possible to have everyone see who's in/out on this dashlet? Ideally without giving them full...
by parsonspr
Fri Jan 04, 2019 7:03 am
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 158

Re: Red Warning - Employee not assigned

Ah, I've just noticed that on the schedule the statutory holiday and vacation (paid) are in red. Does that mean I've added them incorrectly perhaps?
by parsonspr
Fri Jan 04, 2019 5:06 am
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 158

Re: Red Warning - Employee not assigned

Hi Mike, unfortunately I can't see what is triggering the warning to appear. I logged in this morning and hadn't had it for a while and it's appeared again. However, once I clicked the refresh button it disappeared (although the red lines appear to be still top and bottom as if the warning is still ...
by parsonspr
Wed Jan 02, 2019 1:58 am
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 158

Re: Red Warning - Employee not assigned

Ah, yes apologies, I should have listed these directly.

The version number is 11.3.1.

OS is MS Windows Server 2012 R2.

It was installed using the executable.

thanks again,
Phil
by parsonspr
Mon Dec 31, 2018 8:49 am
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 158

Re: Red Warning - Employee not assigned

employeenotassigned4.png
employeenotassigned4.png (185.42 KiB) Viewed 157 times
by parsonspr
Mon Dec 31, 2018 8:25 am
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 158

Re: Red Warning - Employee not assigned

employeenotassigned3.png
employeenotassigned3.png (195.32 KiB) Viewed 157 times
by parsonspr
Mon Dec 31, 2018 8:22 am
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 158

Re: Red Warning - Employee not assigned

Attached files keep getting removed after preview. Will try to attach here.
The attachment employeenotassigned2.png is no longer available
by parsonspr
Mon Dec 31, 2018 8:20 am
Forum: General Discussion
Topic: Red Warning - Employee not assigned
Replies: 9
Views: 158

Red Warning - Employee not assigned

Hi, I'm having an issue with the red warning bars. I initially had this error (possibly after modifying a hierarchy, but I can't be sure that's the root cause): employeenotassigned.png After viewing it has disappeared, but I still get red bars top and bottom: employeenotassigned2.png I've tried impo...
by parsonspr
Wed Apr 11, 2018 8:42 am
Forum: Help
Topic: Pending Requests issue
Replies: 3
Views: 372

Re: Pending Requests issue

Haha, you beat me to it Mike!

I just realised it was because I had set someone else higher up as a supervisor.

In that case, do both people have to authorise requests or just the highest level?

thanks,
Phil
by parsonspr
Wed Apr 11, 2018 5:57 am
Forum: Help
Topic: Pending Requests issue
Replies: 3
Views: 372

Pending Requests issue

Hi, I'm having an issue with Requests that I hope you can help me with. I've had a couple of requests, authorised them, but then found that they are still showing up as pending. pending01.png this shows 2 pending requests. When I click it I get the following show that there are no pending requests (...
by parsonspr
Wed Apr 11, 2018 5:49 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 1653

Re: Adding to Timebank when on Vacation

Great, thanks very much!
Phil
by parsonspr
Thu Mar 29, 2018 4:21 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 1653

Re: Adding to Timebank when on Vacation

Spot on. Brilliant thanks! I'm entirely sure of the purpose of adding absences on the timesheet is. Is there any way to just prevent adding absences onto the main timesheet altogether? I'd like it so that the user Regular Employee (Punch In/Out) has to request absence - which is currently working st...
by parsonspr
Wed Mar 28, 2018 5:52 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 1653

Re: Adding to Timebank when on Vacation

Mike, you are a genius :) thank you very much! That is much simpler and works like a dream. There is only one remaining issue that I can see and that is when I add vacation time. Overtime is currently being added correctly for weekends and statutory leave (I have added easter friday and this works p...
by parsonspr
Tue Mar 27, 2018 2:41 am
Forum: Help
Topic: Apply shifts retrospectively?
Replies: 7
Views: 598

Re: Apply shifts retrospectively?

Thanks.

I've rolled the whole thing with screenshots etc into this post: viewtopic.php?f=2&t=7570&p=23443#p23443

Phil
by parsonspr
Tue Mar 27, 2018 2:38 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 1653

Re: Adding to Timebank when on Vacation

Hi Mike, basically what'd I'd like to achieve is to have, for example: mon-fri 7.5hours per day assigned to an employee. Then if they work over that on a given day they accrue to the timebank, if they work under then they lose from the timebank. It doesn't matter when they arrive or leave as long as...
by parsonspr
Mon Mar 26, 2018 3:28 am
Forum: Help
Topic: Who's in/out
Replies: 3
Views: 445

Re: Who's in/out

Great thanks Mike!
by parsonspr
Fri Mar 23, 2018 1:40 pm
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 1653

Re: Adding to Timebank when on Vacation

Hi Mike, in this example I've set up a repeating schedule for that staff member, but for that week they have taken annual leave, so I've set it as vacation. Shouldn't the vacation override the scheduled shift? I'm not concerned if employees match specific shift times in terms of clocking in and out....
by parsonspr
Fri Mar 23, 2018 8:38 am
Forum: Help
Topic: Apply shifts retrospectively?
Replies: 7
Views: 598

Re: Apply shifts retrospectively?

I've put it back to the way it was and it was and tried recalculating. It still has deposited any time worked in the time bank, so it's as if the expected hours for shifts in the past aren't applied. I'm not sure what's going on really.

Any help would be much appreciated!

thanks,
Phil
by parsonspr
Fri Mar 23, 2018 8:32 am
Forum: Help
Topic: Apply shifts retrospectively?
Replies: 7
Views: 598

Re: Apply shifts retrospectively?

This is a test instance, so I'm not too worried about breaking it, but I've changed the policies slightly and it isn't working for regular pattern shift staff now. I added all overtime shift polices to the hourly employees Policy Group. I then tried creating a shift policy and excluding the ones I d...