Hi Mike,
that's really useful, thanks.
Is there a way to push that globally to all users?
thanks,
Phil
Search found 87 matches
- Thu Dec 08, 2022 5:09 am
- Forum: Help
- Topic: Adding a new default column to views
- Replies: 3
- Views: 3394
- Tue Dec 06, 2022 2:21 am
- Forum: Help
- Topic: Adding a new default column to views
- Replies: 3
- Views: 3394
Adding a new default column to views
Hi, I wondered if there was a way to add a new default column to lots of the views? For example accrual balances, or Who's In/Out? We have two people with the same name, but are in different departments and it'd be really good to be able to add the Department column in as a default alongside things ...
- Wed Aug 31, 2022 2:24 am
- Forum: Help
- Topic: Slow message processing
- Replies: 11
- Views: 9440
Re: Slow message processing
actually I've found where to set it.
thanks for your help.
thanks for your help.
- Wed Aug 31, 2022 1:16 am
- Forum: Help
- Topic: Slow message processing
- Replies: 11
- Views: 9440
Re: Slow message processing
Thank you. Can this be done from the administrator account? Or does each user need to do this individually?
- Tue Aug 30, 2022 3:29 am
- Forum: Help
- Topic: Slow message processing
- Replies: 11
- Views: 9440
Re: Slow message processing
thanks, I have attached the log.
- Thu Aug 25, 2022 8:50 am
- Forum: Help
- Topic: Slow message processing
- Replies: 11
- Views: 9440
Re: Slow message processing
I have turned off the notifications other than email, but still appear to be getting a delay: ttnotifications.PNG timetrex.log does this still look like it's having issues contacting timetrex.com? should it be if I've sent the notification preferences? or are the notification preferences user specif...
- Thu Aug 25, 2022 6:17 am
- Forum: Help
- Topic: Slow message processing
- Replies: 11
- Views: 9440
Re: Slow message processing
Thanks for that. Is it a particular part of the notification that needs to go to timetrex.com? I was under the impression that I'd set up email notifications to relay via our location exchange server: [mail] ; Least setup, deliver email through TimeTrex's email relay via SOAP (HTTP port 80/443) ; De...
- Wed Aug 24, 2022 1:55 am
- Forum: Help
- Topic: Slow message processing
- Replies: 11
- Views: 9440
Re: Slow message processing
Thanks for this. Do you have a privacy policy that states exactly what information is being passed to timetrex.com? I was under the impression that if we hosted it locally that no information would need to be passed out of the network.
- Fri Aug 19, 2022 8:45 am
- Forum: Help
- Topic: Slow message processing
- Replies: 11
- Views: 9440
Slow message processing
Hi,
when sending requests it sits on Processing for a long time.
I have attached the logfile. Do you need anything else?
thanks,
Phil
when sending requests it sits on Processing for a long time.
I have attached the logfile. Do you need anything else?
thanks,
Phil
- Tue Apr 26, 2022 7:07 am
- Forum: Installation Help
- Topic: LDAP server multiple options?
- Replies: 1
- Views: 3367
LDAP server multiple options?
Hi,
we have more than one domain controller. Will it work if I put a comma separated list of servers in the LDAP server option please?
thanks,
Phil
we have more than one domain controller. Will it work if I put a comma separated list of servers in the LDAP server option please?
thanks,
Phil
- Wed Jan 12, 2022 1:04 am
- Forum: General Discussion
- Topic: Adding department to old shifts
- Replies: 3
- Views: 4803
Re: Adding department to old shifts
Is there any issue with having scheduled shifts assigned to a department and punched times not assigned to the same department?
thanks.
thanks.
- Mon Jan 10, 2022 3:00 am
- Forum: General Discussion
- Topic: Adding department to old shifts
- Replies: 3
- Views: 4803
Re: Adding department to old shifts
Actually I think I do this by selecting all old shifts and setting the department to default.
- Mon Jan 10, 2022 2:42 am
- Forum: General Discussion
- Topic: Adding department to old shifts
- Replies: 3
- Views: 4803
Adding department to old shifts
Hi,
I've added a department to an employee, but it doesn't add all their past shifts to that department. Is it possible to reassign all old shifts for that employee to the same department, or do I need to do that manually?
thanks,
Phil
I've added a department to an employee, but it doesn't add all their past shifts to that department. Is it possible to reassign all old shifts for that employee to the same department, or do I need to do that manually?
thanks,
Phil
- Thu Jun 17, 2021 6:57 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Thanks for all your help.
Unfortunately our hospital wouldn't allow a remote connection.
I don't really understand what you mean that i haven't fully described the requirements and they haven't changed from my initial description.
Unfortunately our hospital wouldn't allow a remote connection.
I don't really understand what you mean that i haven't fully described the requirements and they haven't changed from my initial description.
- Wed Jun 16, 2021 12:18 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Any suggestions?
- Wed May 19, 2021 12:10 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Any ideas why this might be? I can't see that it's taking 2 lots of lunch off the monday, but may it is. Either that or it's adding 30mins on to the shift for some reason?
I can't see why it would do this on the Monday and not other days.
I can't see why it would do this on the Monday and not other days.
- Tue May 04, 2021 2:27 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Thanks Shaun, I think I tried this, but I couldn't get it to deduct properly. If the employee was in the hourly employee policy group then lunch wouldn't get automatically deducted if they worked on a non-shift day, but I couldn't get the auto-deduction of the lunch to work on a shift policy only. ...
- Tue May 04, 2021 12:34 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Thanks Shaun, I think I tried this, but I couldn't get it to deduct properly. If the employee was in the hourly employee policy group then lunch wouldn't get automatically deducted if they worked on a non-shift day, but I couldn't get the auto-deduction of the lunch to work on a shift policy only. I...
- Wed Apr 28, 2021 5:01 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Is there no way to not subtract the lunch period from additional work then?
There is no shift applied on a saturday because she isn't due to work. It's just extra time.
thanks,
Phil
There is no shift applied on a saturday because she isn't due to work. It's just extra time.
thanks,
Phil
- Mon Apr 19, 2021 1:56 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Hi Shane, I'm not sure if that's what I want. There shouldn't be a shift applied on a saturday. The employee isn't scheduled to work on that day, but they have chosen to and so I need to add their work to the accrued time bank. I guess it's not possible to create a 0 length shift? It appears that on...
- Thu Apr 08, 2021 4:23 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Hi,
yes, any days where there are no scheduled hours specified then all the time should be banked.
I think the other issues are fixed.
thanks,
Phil
yes, any days where there are no scheduled hours specified then all the time should be banked.
I think the other issues are fixed.
thanks,
Phil
- Tue Mar 23, 2021 3:35 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Brilliant that's working! Thank you very much for your help! It looks like I still have 2 issues though. Firstly, when she's worked on the weekends (and there is no shift assigned, she's just done additional work) then it's still taken a 30min lunch. Ideally, when there is no shift assign any time w...
- Mon Mar 15, 2021 4:31 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Hi, should I create an entirely new Regular Time Policy for this? I only want 2 members of staff to use this method of calculating their TIL. Most staff members won't use an auto-deducted lunch. Also, should the pay formula be set by the pay code for the meal policy? thanks I've attached all the po...
- Mon Mar 15, 2021 4:00 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Hi,
should I create an entirely new Regular Time Policy for this? I only want 2 members of staff to use this method of calculating their TIL. Most staff members won't use an auto-deducted lunch.
Also, should the pay formula be set by the pay code for the meal policy?
thanks
should I create an entirely new Regular Time Policy for this? I only want 2 members of staff to use this method of calculating their TIL. Most staff members won't use an auto-deducted lunch.
Also, should the pay formula be set by the pay code for the meal policy?
thanks
- Wed Mar 10, 2021 6:50 am
- Forum: Help
- Topic: calculating auto time in lieu with autodeducted lunch
- Replies: 53
- Views: 883377
Re: calculating auto time in lieu with autodeducted lunch
Hopefully this is the correct one:
I haven't made any changes to policies.
I haven't made any changes to policies.