Search found 18 matches

by DinaMacD
Wed Mar 06, 2019 6:22 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

processed payroll that is set to post adjustment instead of closed...generate paystub..failed/emoloyee has normal (in cycle) pay stub for this period...view paystub and not adjusted reflecting post adjustment for missed stat holiday but timesheet is correct....should I change normal (in cycle) to Bo...
by DinaMacD
Tue Mar 05, 2019 1:12 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

Timesheets are all correct so now how do I print the adjusted paystub?
by DinaMacD
Fri Mar 01, 2019 1:39 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

Ha! Got it....whoop, whoop...and now I am much more familiar with timetrex :)
by DinaMacD
Fri Mar 01, 2019 1:07 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

it is added under the holidays tab and is now showing up on the timesheet as a stat but it is not recalculating the timesheets to lpay for the stat holiday....I am brand new at this as my former partner left and I am now doing payroll myself...how do I manually calculate the timesheets?
by DinaMacD
Fri Mar 01, 2019 10:50 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

I recalculated their timesheets to no avail...can I process payroll as is and amend on next payroll...they are waiting on paychecks :(
by DinaMacD
Fri Mar 01, 2019 10:36 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

There were only 5 stat holidays selected under holiday policy stats so I selected moved and saved heritage day but now how do I recalculate payroll
by DinaMacD
Fri Mar 01, 2019 10:28 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_49_49 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_49_49 AM.png (87.2 KiB) Viewed 497 times
by DinaMacD
Fri Mar 01, 2019 8:17 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

Heritage day is set as a recurring holiday but in the last screen shot it isn't listed between Jan 1 and Good Friday??
by DinaMacD
Fri Mar 01, 2019 7:54 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png (83.43 KiB) Viewed 500 times
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png (83.43 KiB) Viewed 500 times
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_48_02 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_48_02 AM.png (86.82 KiB) Viewed 500 times
by DinaMacD
Fri Mar 01, 2019 7:32 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_30_10 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_30_10 AM.png (121.34 KiB) Viewed 500 times
by DinaMacD
Thu Feb 28, 2019 1:36 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Re: Stat holiday in system but not paying out

sorry but you are going to have to help me out a bit....got the screen shot but attach how and where?
by DinaMacD
Thu Feb 28, 2019 9:00 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 508

Stat holiday in system but not paying out

Heritage day is listed as a stat holiday but is not paying out for this pay period...in the middle of payroll of course! :?
by DinaMacD
Thu Feb 07, 2019 10:26 am
Forum: Help
Topic: removing acct holder/admin to employee
Replies: 7
Views: 351

Re: removing acct holder/admin to employee

thank you
by DinaMacD
Thu Feb 07, 2019 9:46 am
Forum: Help
Topic: removing acct holder/admin to employee
Replies: 7
Views: 351

Re: removing acct holder/admin to employee

help again...I created a new profile and could remove the old admin but now have no access to any employees other than the ones after i changed my profile....I need to access most for T4s and their information.
by DinaMacD
Wed Jan 23, 2019 4:11 am
Forum: Help
Topic: removing acct holder/admin to employee
Replies: 7
Views: 351

Re: removing acct holder/admin to employee

I had an epiphany in the middle of the night and got it this morning...thank you 😊
by DinaMacD
Tue Jan 22, 2019 7:29 pm
Forum: Help
Topic: removing acct holder/admin to employee
Replies: 7
Views: 351

Re: removing acct holder/admin to employee

It’s telling me “unable to change permissionof your own group” when I try to change from admin to employee for my ex
by DinaMacD
Tue Jan 22, 2019 5:56 pm
Forum: Help
Topic: removing acct holder/admin to employee
Replies: 7
Views: 351

Re: removing acct holder/admin to employee

Thank you so much! I will try that and let you know how I make out 😊
by DinaMacD
Tue Jan 22, 2019 1:26 pm
Forum: Help
Topic: removing acct holder/admin to employee
Replies: 7
Views: 351

removing acct holder/admin to employee

Myself and my husband had a partnership with our business. We separated but continued the partnership for 4 years. I purchased his half of the business in Sept of 2017 and he continued to work for me. Within Timetrex he remained as the account holder and admin and I am also an admin. He is no longer...