Search found 48 matches

by dialacci
Tue Dec 17, 2013 2:18 pm
Forum: Installation Help
Topic: Error upgrading to 7.2 from 7.1.3
Replies: 3
Views: 4263

Re: Error upgrading to 7.2 from 7.1.3

We were at 7.0.0, the upgrade to 7.1 -> 7.1.2 ->7.1.3 worked fine, it hangs up every time we attempt to go to 7.2.0. I restored back to 7.1.3 (we do nightly DB backups) and its working fine now... odd that it only throws the error going to 7.2. we downloaded a fresh 7.2.0 ZIP from Sourceforge and tr...
by dialacci
Tue Dec 17, 2013 10:56 am
Forum: Help
Topic: Help with new reports / time format
Replies: 2
Views: 2205

Help with new reports / time format

We were wondering if there is a report that lists total by department, similar to below: Name | Dept1 | Dept2 | Dept3 | Total --------------------------------------- Dan |155.50 | 4.50 | 9.00 | 169.00 --------------------------------------- Jake |24.00 | 9.00 | 5.97 | 38.97 -------------------------...
by dialacci
Tue Dec 17, 2013 8:57 am
Forum: Installation Help
Topic: Error upgrading to 7.2 from 7.1.3
Replies: 3
Views: 4263

Error upgrading to 7.2 from 7.1.3

hello, I am trying to upgrade to the latest 7.2 release of Timetrex Community edition. Everything goes fine until it attempts the database upgrade, wich freezes at 98%. I turned on debug mode, nothing special revealed: Debug Buffer ====================================================================...
by dialacci
Tue Jun 04, 2013 8:23 am
Forum: Help
Topic: TimeTrex system requirement check has failed! Wont go away
Replies: 5
Views: 4350

Re: TimeTrex system requirement check has failed! Wont go aw

alright, understood... I checked over the timetrex.ini.php and the log level is set to 10. I re-named the huge file to timetrex.log.backup and let tt regenerate it (less to search thru). I did manually run the MiscWeekly.php and got this: localadmin@appserver:/var/timetrex/maint$ sudo php MiscWeekly...
by dialacci
Tue Jun 04, 2013 6:38 am
Forum: Help
Topic: TimeTrex system requirement check has failed! Wont go away
Replies: 5
Views: 4350

Re: TimeTrex system requirement check has failed! Wont go aw

Sorry for taking so long to get back.... I checked the timetrex.ini.php and logging is enabled, however it is just a (huge) file with lines such as: ---------------[ 04-Jun-2013 8:57:01 -0400 (PID: 31373) ]--------------- over and over again. What should the logging level be at to see the messages y...
by dialacci
Tue May 28, 2013 1:57 pm
Forum: Help
Topic: TimeTrex system requirement check has failed! Wont go away
Replies: 5
Views: 4350

TimeTrex system requirement check has failed! Wont go away

We have had Timetrex installed for a couple years and it's been trouble free. Starting with version 5.3.0 we started getting the red System Requirement error. I upgraded to 5.3.3 when it came out hoping to fix the problem, and again to Community Edition 7.0. Still getting it. All maintenance tasks a...
by dialacci
Wed Apr 18, 2012 11:39 am
Forum: Help
Topic: Changing departments without punching out first - glitch?
Replies: 4
Views: 2516

Re: Changing departments without punching out first - glitch

very true, Thanks again for all the help :D
by dialacci
Tue Apr 17, 2012 2:45 pm
Forum: Help
Topic: Changing departments without punching out first - glitch?
Replies: 4
Views: 2516

Re: Changing departments without punching out first - glitch

OK, that makes sense - is there any way to dissalow them to switch without using the Transfer? I want to eliminate the possibility of this happening again.
by dialacci
Tue Apr 17, 2012 6:43 am
Forum: Help
Topic: Changing departments without punching out first - glitch?
Replies: 4
Views: 2516

Changing departments without punching out first - glitch?

hey there, We are experiencing an issue with Timetrex where some employees are punching in to a new department without punching out of the old one. This is leading to some incorrect timesheets. Is something that can be changed in an option somewhere? It seems like if you punch in to a different depa...
by dialacci
Tue Mar 27, 2012 12:57 pm
Forum: Help
Topic: 500 server error on reports
Replies: 8
Views: 5052

Re: 500 server error on reports

php.ini file is attached to this post.
by dialacci
Tue Mar 27, 2012 8:24 am
Forum: Help
Topic: 500 server error on reports
Replies: 8
Views: 5052

Re: 500 server error on reports

Not a problem. Thank you for being so helpful with this. We really do appreciate all the help you provide. The person who got the error is not in today, I sent them an Email to get the specifics of what they were doing. I will do the debug thing and post any errors once I hear back from the payroll ...
by dialacci
Mon Mar 26, 2012 11:43 am
Forum: Help
Topic: 500 server error on reports
Replies: 8
Views: 5052

Re: 500 server error on reports

nope, I looked thru the entire error log and was no mention of any PHP errors. Timetrex did send me an email with a bunch of diagnostic information. Is there somewhere I should be forwarding that to to help with the beta test?
by dialacci
Tue Mar 20, 2012 9:32 am
Forum: Help
Topic: 500 server error on reports
Replies: 8
Views: 5052

500 server error on reports

hey, We've been using the new interface for a while now and it is great. I am running into issues with the reports. On certain reports, it processes the DB and then gives a 500 internal server error. The timetrex log files do not show anything when this happens. Any idea where to look and get an ide...
by dialacci
Fri Mar 16, 2012 10:04 am
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Re: Time worked VS time scheduled report

v5.0.4 will just be the initial release for it, but we are working on a video tutorial to walk you through the process, but its pretty easy and only takes a couple minutes. If you are a Business or Professional Edition customer already, you can email support@timetrex.com once v5.0.4 is released and...
by dialacci
Tue Feb 07, 2012 12:15 pm
Forum: Help
Topic: "You have new mail" on sign in when there are no new message
Replies: 3
Views: 2604

Re: "You have new mail" on sign in when there are no new message

From the About: tab....

Product Edition: Standard
Version: 5.0.3
Tax Engine Version: 1.0.19
Tax Data Version: 20120101
Maintenance Jobs Last Ran: 02/07/12 14:13
by dialacci
Tue Feb 07, 2012 11:10 am
Forum: Help
Topic: "You have new mail" on sign in when there are no new message
Replies: 3
Views: 2604

"You have new mail" on sign in when there are no new message

Hey,
We recently started to have a problem with TimeTrex where a box pops up and says " You have new mail, would you like to read it now?" For all users. We do use the mail feature but nobody has any messages when they click OK. Any idea how to reset this?
by dialacci
Thu Feb 02, 2012 4:07 pm
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Re: Time worked VS time scheduled report

Just an update, v5.0.4 of TimeTrex Business and Professional Editions will contain a remote datasource connector for Crystal Reports and the free alternative Jasper Reports, allowing you to securely and easily create customized reports however you like. Since this connector does all the heavy lifti...
by dialacci
Fri Jan 27, 2012 8:33 pm
Forum: Feature Requests
Topic: Version 5
Replies: 6
Views: 10237

Re: Version 5

alllright, I did the upgrade but I do not have the fancy new interface or the new report engine... it looks the same as it's always been but upgraded to 5.03
by dialacci
Fri Jan 27, 2012 10:19 am
Forum: Feature Requests
Topic: Version 5
Replies: 6
Views: 10237

Re: Version 5

hey, any updates on when this will be out? Last I heard was first quarter 2012...
by dialacci
Wed Nov 02, 2011 9:57 am
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Re: Time worked VS time scheduled report

alright, I look forward to testing the next release - do you have a timeline when it will be publicly available?
by dialacci
Wed Nov 02, 2011 9:05 am
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Re: Time worked VS time scheduled report

alright, Thank you. Has there ever been documentation on using something like Crystal Reports with Timetrex? I am very comfortable with that program and could probably create the report myself.... Also, if we were to go with the paid version of the app, could someone create custom reports such as th...
by dialacci
Wed Nov 02, 2011 8:40 am
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Re: Time worked VS time scheduled report

You can show default branch/departments If i understand correctly, default departments are what the employee is assigned to - not nessicarily the department they punch in against. Example: I have a biologist that is going out to do a presentation at a school, then will do some database work, then s...
by dialacci
Wed Nov 02, 2011 8:28 am
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Re: Time worked VS time scheduled report

Have you tried the TimeSheet Summary report?
Yes, that would be perfect if it allowed you to select the departments... There is no listing for them in the column selection boxes.

There is also no way to show scheduled time minus paid time in the report.
by dialacci
Wed Nov 02, 2011 5:53 am
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Re: Time worked VS time scheduled report

alright, thank you shauwn, Thank you for clearing that up.

Do you have any advice for the report we are looking for?
by dialacci
Tue Nov 01, 2011 12:30 pm
Forum: Help
Topic: Time worked VS time scheduled report
Replies: 16
Views: 9263

Time worked VS time scheduled report

I am having the hardest time trying to create a report that shows scheduled time VS actual time worked per department. The end goal is to run a report grouped by employee and see where they spent their hours during the pay period. Any ideas? Also - Is there any where that lists the definitions for a...