Search found 198 matches

by macbeth
Mon Jul 23, 2018 4:50 pm
Forum: Help
Topic: Errors
Replies: 8
Views: 4343

Re: Errors

Started yesterday with the red banner, but the server error one started a couple of weeks ago. Please see attached older log file
by macbeth
Mon Jul 23, 2018 3:31 pm
Forum: Help
Topic: Errors
Replies: 8
Views: 4343

Re: Errors

Please see attached screenshot
by macbeth
Mon Jul 23, 2018 3:18 pm
Forum: Help
Topic: Errors
Replies: 8
Views: 4343

Re: Errors

please see attached log file
by macbeth
Mon Jul 23, 2018 2:12 pm
Forum: Help
Topic: Errors
Replies: 8
Views: 4343

Re: Errors

Windows 10
T/T version 11.2.5
Automated installer
by macbeth
Mon Jul 23, 2018 1:27 pm
Forum: Help
Topic: Errors
Replies: 8
Views: 4343

Errors

Hi! I'm getting 2 errors when I launch Timetrex. One is a red banner at the top of the page that says "Timetrex system requirement check has failed. Please re-run the installer to correct this issue." The other is a window that says "Error" " Internal Server Error" The ...
by macbeth
Tue Apr 03, 2018 11:00 am
Forum: Help
Topic: Pre run pay stub
Replies: 3
Views: 2608

Re: Pre run pay stub

Thanks Mike! If I process this pay stub amendment to release vacation pay as a test, can I then apply the amendment to run as normal on the processing day?
by macbeth
Tue Apr 03, 2018 9:05 am
Forum: Help
Topic: Pre run pay stub
Replies: 3
Views: 2608

Pre run pay stub

Is there a way to generate a pay stub before payroll is processed? I’m going to be away next payday and I want to confirm a pay stub amendment to release vacation pay will work. I tried to release it last pay period but it didn’t work for some reason. Thanks
by macbeth
Thu Feb 01, 2018 7:43 am
Forum: Help
Topic: Overtime
Replies: 1
Views: 2182

Overtime

Hi! I need help! I'm using windows 10, and Timetrex version 11.1.14, I have my pay periods set up to run from Thursday to Wednesday biweekly. I have an overtime policy for weekly hours after 48. In this case the employee worked Thursday to Wednesday the first week of the pay period and worked 46:33 ...
by macbeth
Mon Nov 27, 2017 7:16 am
Forum: Help
Topic: Additional Income Tax
Replies: 1
Views: 1683

Additional Income Tax

Hi. I apologize if this is a dumb question, but I need to be able to explain it to staff. I have a paystub account called "additional Income Tax", does this automatically get included in the remittance report under "Tax"? Also does it automatically get included on their T4's unde...
by macbeth
Tue Nov 14, 2017 10:12 am
Forum: Help
Topic: Remembrance Day
Replies: 2
Views: 2202

Re: Remembrance Day

Thank you!
by macbeth
Tue Nov 14, 2017 7:26 am
Forum: Help
Topic: Remembrance Day
Replies: 2
Views: 2202

Remembrance Day

Hi, Remembrance day is not a stat holiday but it was in my list of recurring holidays and so the girl who worked it got paid their regular wage plus time and a half. I went in and deleted the recurring holiday and recalculated her timesheet, but it still shows as a holiday. I then went in and delete...
by macbeth
Sun Nov 05, 2017 7:36 am
Forum: Help
Topic: Admin punch not counting on timesheet/paystub
Replies: 3
Views: 2594

Re: Admin punch not counting on timesheet/paystub

Yes, it shows her wages for the day and I did regenerate her paystub originally, however, since I clicked on the "show wages" icon, and regernerated the paystub now, it now works. Go figure, lol! Thanks!
by macbeth
Thu Oct 26, 2017 12:24 pm
Forum: Help
Topic: Admin punch not counting on timesheet/paystub
Replies: 3
Views: 2594

Admin punch not counting on timesheet/paystub

I have a new employee who missed a punch, so I put it on her timesheet through my admin login. Its counted on her hjours for the pay period on her timesheet but when her paystub is generated, it is not counted. Any ideas? Thanks!
by macbeth
Wed Dec 14, 2016 10:30 am
Forum: Help
Topic: Remittance Report
Replies: 14
Views: 8963

Re: Remittance Report

It is!!!!! Thank you so much!!! Do you know what the problem was?
by macbeth
Tue Dec 13, 2016 12:03 pm
Forum: Help
Topic: Remittance Report
Replies: 14
Views: 8963

Re: Remittance Report

Here it is....
by macbeth
Tue Dec 13, 2016 9:58 am
Forum: Help
Topic: Remittance Report
Replies: 14
Views: 8963

Re: Remittance Report

Done
by macbeth
Mon Dec 12, 2016 4:17 pm
Forum: Help
Topic: Remittance Report
Replies: 14
Views: 8963

Re: Remittance Report

No
by macbeth
Mon Dec 12, 2016 2:34 pm
Forum: Help
Topic: Remittance Report
Replies: 14
Views: 8963

Re: Remittance Report

it all looks as it should :cry:
by macbeth
Mon Dec 12, 2016 12:49 pm
Forum: Help
Topic: Remittance Report
Replies: 14
Views: 8963

Re: Remittance Report

Version 10.0.0
Thank you
by macbeth
Mon Dec 12, 2016 10:39 am
Forum: Help
Topic: Remittance Report
Replies: 14
Views: 8963

Remittance Report

When I try to print a monthly remittance report, Report>Tax Reports>Remittance Summary, and either click "View" or "PDF", no data is printed. The report itself looks fine, but no figures under the columns. The report setup looks fine as well! Any ideas? Thanks!
by macbeth
Fri Sep 30, 2016 2:29 pm
Forum: Help
Topic: Internal server error
Replies: 10
Views: 7026

Re: Internal server error

Yes actually! :?:
by macbeth
Fri Sep 30, 2016 1:22 pm
Forum: Help
Topic: Internal server error
Replies: 10
Views: 7026

Re: Internal server error

Rebooted again and all is well?!?!
by macbeth
Fri Sep 30, 2016 12:56 pm
Forum: Help
Topic: Internal server error
Replies: 10
Views: 7026

Re: Internal server error

No, but it did start after rebooting. Could something not have loaded at startup?
by macbeth
Fri Sep 30, 2016 8:19 am
Forum: Help
Topic: Internal server error
Replies: 10
Views: 7026

Re: Internal server error

sure:
by macbeth
Thu Sep 29, 2016 10:15 am
Forum: Help
Topic: Internal server error
Replies: 10
Views: 7026

Re: Internal server error

attached is my log file, this is on Windows 10, T/T version 9.1.3-20160812-215412, installed using automated installer,