Search found 198 matches
Re: Errors
Started yesterday with the red banner, but the server error one started a couple of weeks ago. Please see attached older log file
Re: Errors
Please see attached screenshot
Re: Errors
please see attached log file
Re: Errors
Windows 10
T/T version 11.2.5
Automated installer
T/T version 11.2.5
Automated installer
Errors
Hi! I'm getting 2 errors when I launch Timetrex. One is a red banner at the top of the page that says "Timetrex system requirement check has failed. Please re-run the installer to correct this issue." The other is a window that says "Error" " Internal Server Error" The ...
- Tue Apr 03, 2018 11:00 am
- Forum: Help
- Topic: Pre run pay stub
- Replies: 3
- Views: 2660
Re: Pre run pay stub
Thanks Mike! If I process this pay stub amendment to release vacation pay as a test, can I then apply the amendment to run as normal on the processing day?
- Tue Apr 03, 2018 9:05 am
- Forum: Help
- Topic: Pre run pay stub
- Replies: 3
- Views: 2660
Pre run pay stub
Is there a way to generate a pay stub before payroll is processed? I’m going to be away next payday and I want to confirm a pay stub amendment to release vacation pay will work. I tried to release it last pay period but it didn’t work for some reason. Thanks
Overtime
Hi! I need help! I'm using windows 10, and Timetrex version 11.1.14, I have my pay periods set up to run from Thursday to Wednesday biweekly. I have an overtime policy for weekly hours after 48. In this case the employee worked Thursday to Wednesday the first week of the pay period and worked 46:33 ...
- Mon Nov 27, 2017 7:16 am
- Forum: Help
- Topic: Additional Income Tax
- Replies: 1
- Views: 1704
Additional Income Tax
Hi. I apologize if this is a dumb question, but I need to be able to explain it to staff. I have a paystub account called "additional Income Tax", does this automatically get included in the remittance report under "Tax"? Also does it automatically get included on their T4's unde...
- Tue Nov 14, 2017 10:12 am
- Forum: Help
- Topic: Remembrance Day
- Replies: 2
- Views: 2247
Re: Remembrance Day
Thank you!
- Tue Nov 14, 2017 7:26 am
- Forum: Help
- Topic: Remembrance Day
- Replies: 2
- Views: 2247
Remembrance Day
Hi, Remembrance day is not a stat holiday but it was in my list of recurring holidays and so the girl who worked it got paid their regular wage plus time and a half. I went in and deleted the recurring holiday and recalculated her timesheet, but it still shows as a holiday. I then went in and delete...
- Sun Nov 05, 2017 7:36 am
- Forum: Help
- Topic: Admin punch not counting on timesheet/paystub
- Replies: 3
- Views: 2616
Re: Admin punch not counting on timesheet/paystub
Yes, it shows her wages for the day and I did regenerate her paystub originally, however, since I clicked on the "show wages" icon, and regernerated the paystub now, it now works. Go figure, lol! Thanks!
- Thu Oct 26, 2017 12:24 pm
- Forum: Help
- Topic: Admin punch not counting on timesheet/paystub
- Replies: 3
- Views: 2616
Admin punch not counting on timesheet/paystub
I have a new employee who missed a punch, so I put it on her timesheet through my admin login. Its counted on her hjours for the pay period on her timesheet but when her paystub is generated, it is not counted. Any ideas? Thanks!
- Wed Dec 14, 2016 10:30 am
- Forum: Help
- Topic: Remittance Report
- Replies: 14
- Views: 9115
Re: Remittance Report
It is!!!!! Thank you so much!!! Do you know what the problem was?
- Tue Dec 13, 2016 12:03 pm
- Forum: Help
- Topic: Remittance Report
- Replies: 14
- Views: 9115
Re: Remittance Report
Here it is....
- Tue Dec 13, 2016 9:58 am
- Forum: Help
- Topic: Remittance Report
- Replies: 14
- Views: 9115
- Mon Dec 12, 2016 4:17 pm
- Forum: Help
- Topic: Remittance Report
- Replies: 14
- Views: 9115
- Mon Dec 12, 2016 2:34 pm
- Forum: Help
- Topic: Remittance Report
- Replies: 14
- Views: 9115
Re: Remittance Report
it all looks as it should
- Mon Dec 12, 2016 12:49 pm
- Forum: Help
- Topic: Remittance Report
- Replies: 14
- Views: 9115
Re: Remittance Report
Version 10.0.0
Thank you
Thank you
- Mon Dec 12, 2016 10:39 am
- Forum: Help
- Topic: Remittance Report
- Replies: 14
- Views: 9115
Remittance Report
When I try to print a monthly remittance report, Report>Tax Reports>Remittance Summary, and either click "View" or "PDF", no data is printed. The report itself looks fine, but no figures under the columns. The report setup looks fine as well! Any ideas? Thanks!
- Fri Sep 30, 2016 2:29 pm
- Forum: Help
- Topic: Internal server error
- Replies: 10
- Views: 7055
Re: Internal server error
Yes actually!
- Fri Sep 30, 2016 1:22 pm
- Forum: Help
- Topic: Internal server error
- Replies: 10
- Views: 7055
Re: Internal server error
Rebooted again and all is well?!?!
- Fri Sep 30, 2016 12:56 pm
- Forum: Help
- Topic: Internal server error
- Replies: 10
- Views: 7055
Re: Internal server error
No, but it did start after rebooting. Could something not have loaded at startup?
- Fri Sep 30, 2016 8:19 am
- Forum: Help
- Topic: Internal server error
- Replies: 10
- Views: 7055
- Thu Sep 29, 2016 10:15 am
- Forum: Help
- Topic: Internal server error
- Replies: 10
- Views: 7055
Re: Internal server error
attached is my log file, this is on Windows 10, T/T version 9.1.3-20160812-215412, installed using automated installer,