Search found 390 matches

by shanec
Thu Aug 06, 2015 9:25 am
Forum: Help
Topic: Meaning of M2 notation & star
Replies: 2
Views: 1971

Re: Meaning of M2 notation & star

In terms of the timesheet, what is the meaning of the following notations. I checked through the admin guide but could not locate an answer: a) M2 - why M and why 2 For information please see the Exception Policies section of the TimeTrex Administrator Guide: http://help.timetrex.com/TimeTrex_Admin...
by shanec
Wed Jul 29, 2015 8:40 am
Forum: Help
Topic: Entering hours in the future
Replies: 1
Views: 1529

Re: Entering hours in the future

The Auto-Punch feature may meet your needs.

For more information please see the Recurring Schedules section of the TimeTrex Administrator Guide:
http://help.timetrex.com/TimeTrex_Admin ... _Schedules
by shanec
Wed Jul 29, 2015 8:34 am
Forum: Installation Help
Topic: timetrex community edition on cent os VPS on go daddy
Replies: 2
Views: 3857

Re: timetrex community edition on cent os VPS on go daddy

Please read the README.txt contained within the TimeTrex .ZIP file.
by shanec
Thu Jul 09, 2015 10:07 am
Forum: Help
Topic: Using the date range option
Replies: 1
Views: 1434

Re: Using the date range option

We don't quite understand your question so please provide more detail and an uncropped screenshot if possible so that we can assist you further.
by shanec
Wed Jun 17, 2015 8:06 am
Forum: Help
Topic: Requested time off
Replies: 1
Views: 1425

Re: Requested time off

You can use the Schedule View to schedule time off as well as schedule employee shifts which can be found by clicking Attendance -> Schedules and should meet your needs. For more information please see the Scheduling section of the TimeTrex Administrator Guide: http://help.timetrex.com/TimeTrex_Admi...
by shanec
Wed Jun 10, 2015 7:26 am
Forum: Help
Topic: Warning: Days not assigned to a pay period
Replies: 12
Views: 6550

Re: Warning: Days not assigned to a pay period

From the screenshot that you provided make sure that the employee is assigned to a Pay Period Schedule by clicking the Edit Employee icon. Once the employee is assigned to a Pay Period Schedule you'll need to associate their punches with the proper pay periods by following these steps: - Click Payro...
by shanec
Wed Apr 29, 2015 7:27 am
Forum: General Discussion
Topic: Report displaying All employees even those with zero time
Replies: 3
Views: 2320

Re: Report displaying All employees even those with zero tim

The TimeSheet Summary Report should meet your needs which can be found by clicking Report -> TimeSheet Reports.
by shanec
Fri Apr 24, 2015 7:28 am
Forum: General Discussion
Topic: Selected Fields are not showing up on timesheet report
Replies: 1
Views: 1756

Re: Selected Fields are not showing up on timesheet report

Please see the following forum post which should help resolve your issue:
http://forums.timetrex.com/viewtopic.ph ... 74&p=20114
by shanec
Tue Apr 07, 2015 3:46 pm
Forum: Help
Topic: Employee # not pulling
Replies: 1
Views: 1346

Re: Employee # not pulling

Please make sure that Employee ID is also selected in the Group By drop-down box.
by shanec
Wed Apr 01, 2015 11:40 am
Forum: Help
Topic: State withholdings not calculating on paychecks
Replies: 3
Views: 1649

Re: State withholdings not calculating on paychecks

In order for us to assist you with your issue please post a copy of an employee's pay stub that is experiencing the problem as well as a screenshot of their Tax tab which can be found by clicking Employee -> Employees.
by shanec
Mon Mar 16, 2015 7:31 am
Forum: Help
Topic: Can't print out Timesheet Detailed
Replies: 1
Views: 1048

Re: Can't print out Timesheet Detailed

If you are still experiencing this issue please post an uncropped screenshot of the employee's timesheet that you're trying to print the report for as well as screenshots of messages you receive after clicking the Print icon.
by shanec
Fri Mar 13, 2015 12:43 pm
Forum: Help
Topic: Quick Punch
Replies: 1
Views: 1197

Re: Quick Punch

The Quick Punch feature requires purchasing at least the Professional Edition which is available at our online store located here: https://www.timetrex.com/store.php
by shanec
Wed Feb 18, 2015 12:54 pm
Forum: General Discussion
Topic: Disable Supervisor (Subordinates Only) Timesheet Editing
Replies: 1
Views: 1345

Re: Disable Supervisor (Subordinates Only) Timesheet Editing

Yes and you can do so by creating or editing existing Permission Groups.

For more information please see the Permission Groups section of the TimeTrex Administrator Guide:
http://help.timetrex.com/TimeTrex_Admin ... ion_Groups
by shanec
Wed Feb 18, 2015 12:32 pm
Forum: Help
Topic: Need Help With Setting up Lunch Auto-Deduct
Replies: 5
Views: 2158

Re: Need Help With Setting up Lunch Auto-Deduct

Make sure that employees and the "30min Lunch" Meal Policy are assigned to the same Policy Group and recalculate the employee timesheets by clicking Attendance -> TimeSheet, and then clicking the ReCalculate TimeSheet icon.
by shanec
Thu Feb 12, 2015 3:58 pm
Forum: Help
Topic: Need Help With Setting up Lunch Auto-Deduct
Replies: 5
Views: 2158

Re: Need Help With Setting up Lunch Auto-Deduct

In order for us to assist you please post an uncropped screenshot of your Meal Policy settings as well as an uncropped screenshot of your timesheet.
by shanec
Wed Feb 11, 2015 2:51 pm
Forum: Help
Topic: Need Help With Setting up Lunch Auto-Deduct
Replies: 5
Views: 2158

Re: Need Help With Setting up Lunch Auto-Deduct

Please make sure that your Auto-Deduct Meal Policy is assigned to the proper Policy Group by clicking Policy -> Policy Groups, save any changes and then while viewing an employee's timesheet recalculate timesheets to see the change by clicking the ReCalculate TimeSheet icon.
by shanec
Thu Feb 05, 2015 1:09 pm
Forum: Feature Requests
Topic: sending automatic email by exception
Replies: 4
Views: 4591

Re: sending automatic email by exception

Unfortunately I don't quite understand your last post that "the notifications are activated" so please check your Preferences by clicking MyAccount -> Preferences to make sure that the Exceptions check box under Email Notifications is checked. If a change is made click the Save icon to save that cha...
by shanec
Wed Feb 04, 2015 9:33 am
Forum: Help
Topic: Database backup and restore on Ubuntu server
Replies: 1
Views: 1355

Re: Database backup and restore on Ubuntu server

Please visit the following link http://www.postgresql.org/docs/9.3/stat ... gdump.html as you will need to use PostgreSQL's own tools to backup the database as necessary.
by shanec
Tue Feb 03, 2015 8:43 am
Forum: Installation Help
Topic: Backup from Ubuntu for a Windows installation
Replies: 1
Views: 2738

Re: Backup from Ubuntu for a Windows installation

As a starting point please see the following section of the TimeTrex FAQ:
http://help.timetrex.com/Frequently_Ask ... another.3F
by shanec
Tue Feb 03, 2015 8:30 am
Forum: Feature Requests
Topic: sending automatic email by exception
Replies: 4
Views: 4591

Re: sending automatic email by exception

Exception Notifications can be emailed when Exceptions including In Lates are triggered. Please see the Exception Policies section of the TimeTrex Administrator Guide for more information: http://help.timetrex.com/TimeTrex_Administrator_Guide?tt_version=800#Exception_Policie Please see the Hierarchy...
by shanec
Mon Jan 19, 2015 2:46 pm
Forum: Installation Help
Topic: Setup Question
Replies: 2
Views: 3312

Re: Setup Question

You can create a Vacation Accrual Policy by clicking Policy -> Accrual Policies, create an Absence Policy by clicking Policy -> Absence Policies and then assign those policies to your employees by creating a Policy Group by clicking Policy -> Policy Groups which will allow TimeTrex to track your emp...
by shanec
Fri Jan 16, 2015 12:09 pm
Forum: Help
Topic: setting to use and get reports
Replies: 1
Views: 1129

Re: setting to use and get reports

In order for us to assist you please post an uncropped screenshot of a timesheet for one of the weeks that you are unable to get.
by shanec
Tue Dec 30, 2014 2:42 pm
Forum: Help
Topic: Possible cause of the "Out punches cannot occur ..." error
Replies: 2
Views: 1078

Re: Possible cause of the "Out punches cannot occur ..." err

What version of TimeTrex are you currently using?

If you are interested in translating TimeTrex please see this post:
http://forums.timetrex.com/viewtopic.php?f=5&t=707
by shanec
Tue Dec 23, 2014 3:18 pm
Forum: Help
Topic: Meeting time and hours worked from home
Replies: 14
Views: 6754

Re: Meeting time and hours worked from home

The functionality you are requesting will not be available until version 8.0 which is due out in the near future.
by shanec
Fri Dec 19, 2014 9:34 am
Forum: Help
Topic: Meeting time and hours worked from home
Replies: 14
Views: 6754

Re: Meeting time and hours worked from home

What version of TimeTrex are you using? To find out please click Help -> About and let us know.