Search found 565 matches

by mikeb
Thu Mar 07, 2019 9:37 am
Forum: Help
Topic: WARNING : System stack components are out-of-date
Replies: 2
Views: 198

Re: WARNING : System stack components are out-of-date

Assuming you installed TimeTrex originally with our automated installer, all you need to do is download the TimeTrex .exe installer for Windows from our website and install it over top of your existing TimeTrex directory. It will detect that you want to perform an upgrade and notify you of that. Do ...
by mikeb
Wed Mar 06, 2019 12:50 pm
Forum: General Discussion
Topic: Tax Forms from Previous Quarters
Replies: 6
Views: 294

Re: Tax Forms from Previous Quarters

There isn't anything special that needs to be done, simply clicking the "View" icon in the "Form" group of icons should display the 941 form with the data from the time period that you have selected. If you continue to have problems please attach screenshots showing each that you take and what the r...
by mikeb
Wed Mar 06, 2019 8:58 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 642

Re: Stat holiday in system but not paying out

Unfortunately its not clear what state your system is currently in and what you are trying to accomplish. We would need more details to assist you further, or you may want to consider purchasing an extended support package so you can talk to one of our support staff who can walk you through what you...
by mikeb
Tue Mar 05, 2019 1:50 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 642

Re: Stat holiday in system but not paying out

To process payroll and generate pay stubs based on updated TimeSheet information, you can go to Payroll -> Process Payroll and follow the on-screen instructions.
by mikeb
Mon Mar 04, 2019 3:23 pm
Forum: Help
Topic: No passwords just usernames
Replies: 2
Views: 169

Re: No passwords just usernames

Nope.
by mikeb
Fri Mar 01, 2019 2:42 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 642

Re: Stat holiday in system but not paying out

Great to hear! If you are happy with the free TimeTrex Community Edition, please show your appreciation by leaving a review at one of the review sites such as the one below. This helps motivate the team of volunteers to continue improving it!
https://www.capterra.com/p/67868/TimeTrex/
by mikeb
Fri Mar 01, 2019 1:28 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 642

Re: Stat holiday in system but not paying out

If you go to the employees timesheet on the stat holiday, click the "Recalculate TimeSheet" icon at the top right.
by mikeb
Fri Mar 01, 2019 11:18 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 642

Re: Stat holiday in system but not paying out

If Heritage Day was not assigned as a recurring holiday to the holiday policy, once its added, it will only affect next year. To add it retroactively you must edit the Holiday Policy, click the "Holidays" tab, and manually add it to that list as well. That should cause the timesheets to automaticall...
by mikeb
Thu Feb 28, 2019 2:36 pm
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 642

Re: Stat holiday in system but not paying out

You can attach to your post on these forums, with the "Attachment" tab below the Submit button.
by mikeb
Thu Feb 28, 2019 1:21 pm
Forum: General Discussion
Topic: Tax Forms from Previous Quarters
Replies: 6
Views: 294

Re: Tax Forms from Previous Quarters

Yes, the 941 form is filled out based on the dates specified in the Time Period criteria on the report, so you can go back to any date you wish. The dates you select must match the exact dates for each quarter and cannot be more than one quarter, otherwise the form will be wrong of course. For examp...
by mikeb
Thu Feb 28, 2019 9:18 am
Forum: Help
Topic: Stat holiday in system but not paying out
Replies: 18
Views: 642

Re: Stat holiday in system but not paying out

Can you please send a screenshot of a timesheet where its incorrect, as well as screenshot of each tab of Holiday Policy that is assigned to that employee.
by mikeb
Wed Feb 27, 2019 4:14 pm
Forum: General Discussion
Topic: Tax Forms from Previous Quarters
Replies: 6
Views: 294

Re: Tax Forms from Previous Quarters

Yes, when go to Report -> Tax Reports -> Form 941, you can simply change the Time Period to one of the "Quarter" ones, ie: "3rd Quarter (Last Year)". Alternatively you can just set it to "Custom Dates" and pick the specific start/end dates that you want, but this is more error prone.
by mikeb
Wed Feb 27, 2019 10:08 am
Forum: Help
Topic: LOCATING MANUAL TIME SHEET
Replies: 3
Views: 186

Re: LOCATING MANUAL TIME SHEET

In the Community Edition you can go to Attendance -> TimeSheet and manually add In/Out punches there.

For manual timesheet functionality where you simply add total hours worked per day (ie: 8hrs) that is only available in paid editions of TimeTrex.
by mikeb
Wed Feb 27, 2019 10:06 am
Forum: Installation Help
Topic: Install setup URL
Replies: 41
Views: 7486

Re: Install setup URL

Please check your error logs as you did in previous posts and attach them here.
by mikeb
Mon Feb 25, 2019 9:00 am
Forum: Installation Help
Topic: Install setup URL
Replies: 41
Views: 7486

Re: Install setup URL

You really shouldn't need to re-install TimeTrex again. Can you check your Windows update history to see what updates were applied?

Also are you able to login to TimeTrex at all, or are you always getting an error?
by mikeb
Tue Feb 19, 2019 3:58 pm
Forum: General Discussion
Topic: NFC tag clock in
Replies: 1
Views: 199

Re: NFC tag clock in

TimeTrex Community Edition is open source, so technically anything is possible.

Any of the paid editions of TimeTrex already have built-in support different hardware devices which may meet your needs too.
by mikeb
Thu Feb 07, 2019 9:52 am
Forum: Help
Topic: removing acct holder/admin to employee
Replies: 7
Views: 433

Re: removing acct holder/admin to employee

What permission group is your employee record assigned to? You can find it under Employee -> Employees, then edit your own employee record.
by mikeb
Wed Feb 06, 2019 11:01 am
Forum: Installation Help
Topic: Getting PHP CLI Requirements Output:
Replies: 1
Views: 219

Re: Getting PHP CLI Requirements Output:

Please see this FAQ: viewtopic.php?f=6&t=89
by mikeb
Tue Feb 05, 2019 8:59 am
Forum: Help
Topic: HR/Language
Replies: 2
Views: 197

Re: HR/Language

On the login screen or in Employee -> Preferences, or MyAccount -> Preferences is where you can set the language that the screens are shown to the employee as.
by mikeb
Fri Feb 01, 2019 1:46 pm
Forum: Installation Help
Topic: using postgresql 9.6 installation with Xtuple
Replies: 1
Views: 205

Re: using postgresql 9.6 installation with Xtuple

Yes, thats definitely possible to do.
by mikeb
Fri Feb 01, 2019 11:26 am
Forum: Installation Help
Topic: Download process not delivering v11.4.4
Replies: 1
Views: 168

Re: Download process not delivering v11.4.4

v11.4.4 was just released so it looks like not all of our servers were fully updated yet. We have ensured that all servers are now updated, so if you try to download it again it should be the proper version.
by mikeb
Fri Feb 01, 2019 11:24 am
Forum: Developers
Topic: how to show custom fields in other forms
Replies: 1
Views: 8919

Re: how to show custom fields in other forms

Unfortunately that functionality is not available in the Community Edition.

However the Corporate Edition with its job costing module does have similar functionality that may work for you.
by mikeb
Tue Jan 29, 2019 12:57 pm
Forum: Help
Topic: Login Problems
Replies: 21
Views: 877

Re: Login Problems

You can download TimeTrex here:
https://www.timetrex.com/download.php

See our FAQ on migrating the database:
https://help.timetrex.com/latest/commun ... to_another
by mikeb
Tue Jan 29, 2019 10:52 am
Forum: Help
Topic: Login Problems
Replies: 21
Views: 877

Re: Login Problems

Okay, I'm pretty sure the error is that you set the TimeTrex Cache directory to be on your Desktop and it was likely deleted or permissions were changed, therefore rendering TimeTrex unable to operate. If you re-create each of the directories specified in your timetrex.ini.php file it should start w...