TimeTrex Time and Attendance

The thin red lines are part of the UI, you will notice them on almost all list screens, such as Employee -> Employee or Attendance -> Exceptions.

Also on the schedule, all absences are displayed in red font, so that is normal too.

So you have two screenshots of the same employees timesheet on the same week, and one has the red error messages and one does not. So its not clear when the errors appear and when they go away, can you please provide more details around that?

What version of TimeTrex you are running, specifically. (stating "the latest version" is not specific enough)

What operating system and version you are running.

How did you install TimeTrex, using the automated executable installer, or the manual .ZIP file?

Are the amounts correct if you run the W2 for 2017 again?

If not, under Report -> Tax Reports -> Form W2/W3, then click the "Form Setup" tab, you likely have Include/Exclude accounts setup differently for Box 1, 3 and 5.

Please see the Administrator Guide regarding Policy Groups:
https://help.timetrex.com/v11.0/communi ... Groups.htm

As far as TimeTrex is concerned, the employee doesn't have any earnings. If you go to the employees timesheet, then click the "Show Wages" icon to the right of the Date field, you should see wages appear on the timesheet. If there aren't any wages, then there is nothing to pay the employees of cours...

Currently the employee number uses a string sort rather than a numeric sort, so that order is expected.

Unfortunately not.

The Attachment tab is part of the Document Management module, which is only available in the paid corporate and enterprise editions of TimeTrex.

Can you try forcing the update again by running the following command: Then let us know if the problem persists after that. You may need to clear your web browser cache as well.

Please attach a copy of TimeTrex log file (c:\timetrex\timetrex\log) here from, it should contain the exact error message.

Please attach a copy of TimeTrex log file (c:\timetrex\timetrex\log) here from, it should contain the exact error message.

should I manually assign dates to pay periods? I wouldn't recommend it, because if your dates are off by even 1 second it will prevent TimeTrex from ever being able to automatically creating pay periods for you again, due to conflicts. TimeTrex will automatically "catch up", however by default it o...

Can you try installing both of the following Microsoft Visual C++ Redistributable packages to see if that makes any difference:

https://aka.ms/vs/15/release/VC_redist.x86.exe
https://aka.ms/vs/15/release/VC_redist.x64.exe

If you run the following command once for each pay period that you are missing, they should be created:

Can you try installing both of the following Microsoft Visual C++ Redistributable packages to see if that makes any difference:

https://aka.ms/vs/15/release/VC_redist.x86.exe
https://aka.ms/vs/15/release/VC_redist.x64.exe

Yes, under Reports -> TimeSheet Reports -> TimeSheet Detail, it has the "First In Punch" and "Last Out Punch" columns that you can add to the report.

Correct, PostgreSQL is the only database TimeTrex works with.

What version of TimeTrex are you using?

The functionality you mentioned is already available in any of the paid editions of TimeTrex, where we have a "Add Request" icon on the TimeSheet and Schedules that not only help the employee create new requests, but it also automatically does much of the heavy lifting for them by filling out most o...

Keep in mind the web interface uses the API, so one of the easiest ways is to turn on debug logging then do whatever operations you want to do through the API through the web interface, and the exact API calls will be appear in the log file.

You can pass custom field data in using the array keys of: 'other_id1', 'other_id2', 'other_id3', 'other_id4', 'other_id5'

The numbers 1 thru 5 correspond to the custom fields created in the GUI of course.

Could you please attach a full uncropped screenshot showing the problem?

When punching in/out, make sure the "Transfer" checkbox is not checked.

See our Administrator Guide for more information on what the Transfer feature does:

Please see this FAQ (#30): https://help.timetrex.com/v11.0/community/Frequently-Asked-Questions/FAQ-General.htm?#Migrate_from_one_Payperiod_schedule_to_another While its not exactly your situation, its very close and explains the general process, specifically the last step (#7) regarding importing d...