Search found 700 matches
- Thu Jul 02, 2020 7:16 pm
- Forum: Help
- Topic: WARNING: Hostname specified in TimeTrex config file does not match the accessed URL. Please contact your TimeTrex ....
- Replies: 16
- Views: 22982
Re: WARNING: Hostname specified in TimeTrex config file does not match the accessed URL. Please contact your TimeTrex ..
It does not accept multiple names.
- Thu Jul 02, 2020 7:16 pm
- Forum: Installation Help
- Topic: Upgrade completed unable to login
- Replies: 4
- Views: 10202
Re: Upgrade completed unable to login
It appears as though you may have attempted an upgrade from an earlier version of TimeTrex of never fully completed it, as the database schema wasn't upgraded. Try setting installer_enabled=true in the timetrex.ini.php file and run the web-based installer again (install/install.php), that should fix...
- Tue Dec 24, 2019 8:31 am
- Forum: Installation Help
- Topic: How can access the free community edition on cloud
- Replies: 1
- Views: 10939
Re: How can access the free community edition on cloud
You will need to download it and host it on your own server.
- Tue Dec 17, 2019 5:52 pm
- Forum: Help
- Topic: New Policy
- Replies: 1
- Views: 4137
Re: New Policy
What you are looking for is a Transfer punch, which allows employees to switch between jobs/tasks. TimeTrex Community Edition allows employees to transfer between Branches and Departments, however if you want additional fine grained tracking of job/tasks you would need to upgrade to TimeTrex Corpora...
- Mon Dec 16, 2019 10:45 am
- Forum: Installation Help
- Topic: Unable to install timetrex centos7
- Replies: 1
- Views: 8418
Re: Unable to install timetrex centos7
What version of PHP are you using and how much memory is available to the VPS?
- Fri Dec 06, 2019 12:54 pm
- Forum: Help
- Topic: Employees recording time to different parts of the organisation
- Replies: 1
- Views: 4379
Re: Employees recording time to different parts of the organisation
Separate branches or separate departments, either should work fine for you.
- Fri Dec 06, 2019 10:47 am
- Forum: Help
- Topic: Close Account & Stop Emails
- Replies: 1
- Views: 4315
Re: Close Account & Stop Emails
Did you install TimeTrex on a different computer by chance? If so, you may need to go to that computer and uninstall it from there.
- Mon Dec 02, 2019 10:40 am
- Forum: Feature Requests
- Topic: Use Mac Address Instead of Station ID or Ip Address
- Replies: 1
- Views: 13515
Re: Use Mac Address Instead of Station ID or Ip Address
Unfortunately MAC addresses aren't visible across network routers and therefore can't be used on the public internet. Even if this did work, if an employee is dishonest enough they could simply have another employee punch them in/out on that device anyways. The only way to ensure that employees are ...
- Wed Nov 27, 2019 4:29 pm
- Forum: Help
- Topic: 24 Hrs -8 Hrs Sleep Time
- Replies: 1
- Views: 4142
Re: 24 Hrs -8 Hrs Sleep Time
You could set that up as an Auto-Deduct Break policy.
- Tue Nov 26, 2019 8:48 am
- Forum: Help
- Topic: Get summary of weekly, monthly, and anual hours worked?
- Replies: 5
- Views: 6909
Re: Get summary of weekly, monthly, and anual hours worked?
Correct, TimeTrex has a report that will get you exactly what you want, however you don't have access to it either through the interface or through the API.
- Mon Nov 25, 2019 6:39 pm
- Forum: Help
- Topic: Get summary of weekly, monthly, and anual hours worked?
- Replies: 5
- Views: 6909
Re: Get summary of weekly, monthly, and anual hours worked?
Unfortunately your employer hasn't provided you with access to see such reports, you would need to contact them to request the information you are looking for instead.
- Mon Nov 25, 2019 4:00 pm
- Forum: Help
- Topic: Struggling to Find Station ID
- Replies: 4
- Views: 5961
Re: Struggling to Find Station ID
Yes, using IP address instead is recommended, however only if the IP address is static and won't also change at some random point in future.
- Mon Nov 25, 2019 1:28 pm
- Forum: Help
- Topic: Get summary of weekly, monthly, and anual hours worked?
- Replies: 5
- Views: 6909
Re: Get summary of weekly, monthly, and anual hours worked?
In the menu along the top of the screen do you have access to Report -> TimeSheet Reports -> TimeSheet Summary? If so, you should be able to run that report to get the information you are looking for.
- Mon Nov 25, 2019 9:11 am
- Forum: Help
- Topic: Struggling to Find Station ID
- Replies: 4
- Views: 5961
Re: Struggling to Find Station ID
The easiest way is to physically go to those computers and login as an administrator, click Attendance -> In/Out, then click Cancel (this initializes the station if it isn't already), then go to Company -> Stations, and in the Basic Search tab, there is a target icon beside the "Station" f...
- Mon Nov 18, 2019 10:41 am
- Forum: Installation Help
- Topic: Selinux DB Connection
- Replies: 5
- Views: 10995
Re: Selinux DB Connection
We are just in the process of finalizing official instructions for installing TimeTrex on CentOS v8, they should be completed soon.
- Sat Nov 16, 2019 4:01 pm
- Forum: Installation Help
- Topic: Selinux DB Connection
- Replies: 5
- Views: 10995
Re: Selinux DB Connection
What Linux distro/version are you using?
- Thu Oct 17, 2019 8:18 am
- Forum: Help
- Topic: Prompt Tip Reporting in Quick Punch
- Replies: 1
- Views: 4432
Re: Prompt Tip Reporting in Quick Punch
That functionality is available in the Professional Edition of TimeTrex. Please contact our sales department for more information.
- Fri Oct 11, 2019 12:00 pm
- Forum: Help
- Topic: Community version installed as unsecured http://
- Replies: 1
- Views: 5154
Re: Community version installed as unsecured http://
Please see our FAQ on using SSL certificates:
https://help.timetrex.com/v11.0/enterpr ... grades.htm
https://help.timetrex.com/v11.0/enterpr ... grades.htm
- Thu Oct 03, 2019 11:11 am
- Forum: Installation Help
- Topic: Help on installation at CentOS7
- Replies: 1
- Views: 8740
Re: Help on installation at CentOS7
Can you please attach a full, uncropped screenshot showing the error message?
- Wed Sep 25, 2019 10:22 am
- Forum: Help
- Topic: Recurring Schedules - Community Edition
- Replies: 1
- Views: 4548
Re: Recurring Schedules - Community Edition
The post you were referring to was speaking directly about "Open Shift Scheduling", where schedules are not assigned directly to employees, but instead to branches or departments. Please see the Administrator Guide on how to use the Recurring Schedule feature to schedule employees directly...
- Tue Sep 24, 2019 12:01 pm
- Forum: Installation Help
- Topic: Migrating Older Version to New Server
- Replies: 5
- Views: 7677
Re: Migrating Older Version to New Server
Unfortunately we don't have a copy of that version available for download, so you have two options: 1. Upgrade old server to latest version. 2. Manually migrate database to new server with latest version. In the restore.bat file there is a commented out line (REM) that can be used to import SQL dump...
- Tue Sep 24, 2019 9:00 am
- Forum: Installation Help
- Topic: Migrating Older Version to New Server
- Replies: 5
- Views: 7677
Re: Migrating Older Version to New Server
Are you able to upgrade TimeTrex to the latest version on the old server then migrate once that is done?
- Mon Sep 23, 2019 4:13 pm
- Forum: Installation Help
- Topic: Migrating Older Version to New Server
- Replies: 5
- Views: 7677
Re: Migrating Older Version to New Server
Please see the following instructions on the recommended procedure for migrating TimeTrex to a different server:
https://help.timetrex.com/v11.0/enterpr ... to_another
https://help.timetrex.com/v11.0/enterpr ... to_another
- Tue Sep 17, 2019 8:27 am
- Forum: Feature Requests
- Topic: Connecting ZKteco Device
- Replies: 1
- Views: 10430
Re: Connecting ZKteco Device
TimeTrex does not support hardware timeclocks out-of-the-box.
The paid editions do support the TimeTrex mobile app which offers biometric facial recognition, QRCodes, and ID/Password identification methods though. For more information please see: https://www.timetrex.com/timeclock
The paid editions do support the TimeTrex mobile app which offers biometric facial recognition, QRCodes, and ID/Password identification methods though. For more information please see: https://www.timetrex.com/timeclock
- Mon Sep 09, 2019 9:00 am
- Forum: Installation Help
- Topic: Database Connection
- Replies: 7
- Views: 15180
Re: Database Connection
So the version check failed means a connection to the database worked, the PostgreSQL version you are using is just too old. You will notice at the top of our CentOS v7 installation instructions: https://www.timetrex.com/how-to-install-timetrex-on-linux-centos , that out-of-the-box CentOS v7 is too ...