TimeTrex Time and Attendance

You can click on Employee -> Employees, selecting an employee so that it is highlighted in blue and then click the Edit icon and once the inset page appears click the Tax tab. At this point highlight the Tax/Deduction you want to work with so that it is highlighted in blue and then click the Edit ic...

You will need a Premium Policy found by clicking Policy -> Premium Policy with a Minimum Time of 1:00 and a Maximum Time of also 1:00. The Premium Policy should be associated with a Pay Formula Policy found by clicking Policy -> Pay Formulas that has a Pay Type of Pay + Premium and a Premium set to ...

The "Whats New" page only mentions new features so you usually won't find notes for patch releases where only the last digit changes.

In order to assist you with your Overtime issue please clarify how you would like overtime handled? Concerning the S2 Exceptions issue from the screenshots that you provided the Exceptions are being caused by shifts that were scheduled after they had already been worked by the employee. To resolve t...

If your employees are not required to punch for their lunch break make sure that your 1-hour Meal Policy's Type is set to Auto-Deduct and that the Meal Policy is assigned to the proper Policy Group. For more information please see the Meal Policies section of the TimeTrex Administrator Guide: http:/...

We don't recommend deleting records instead you can assign a new Administrator if necessary and then locate the old Administrator's employee record by clicking Employee -> Employees in order to change its Status to Terminated. Once done click the Save icon to save your change. For more information p...

You may not have a Regular Time Policy associated with the proper Policy Group. Regular Time Policies convert worked time into employee wages and so please make sure that the Regular Time Policy is associated with the proper Policy Group and then recalculate your timesheet(s). For more information p...

A wage adjustment which TimeTrex does not apply to the timesheet retroactively was made. Recalculating your timesheet(s) for the March 27, 2016 to April 9, 2016 Pay Period by clicking Attendance -> TimeSheet, and then clicking the ReCalculate TimeSheet icon should resolve your issue.

Please see the following forum post which should help resolve your punch issue: http://forums.timetrex.com/viewtopic.php?t=7094

There is no automated way to migrate data to/from our cloud hosted service however you may use the Import Wizard located by clicking Company -> Import to manually import some data.

Unfortunately the signature message displayed on the printable time sheets cannot be changed at this time.

TimeTrex accepts any punch made by an employee. That being said Strict Schedule Rounding Policies should meet your needs. For more information please see the Rounding Policies Section of the Administrator Guide: http://help.timetrex.com/TimeTrex_Administrator_Guide?tt_version=900http://help.timetrex...

In order for us to assist you please post a copy of the report if possible.

To remove the duplicate items on the Pay Stub delete the Regular Time, CPP, EI, Federal Income Tax and Provincial Income Tax Pay Stub Amendments which can be found by clicking Payroll -> Pay Stub Amendments that have an Effective Date within the March 6, 2016 to March 19, 2016 Pay Period and then re...

The Community Edition does not support hardware devices so we recommend upgrading to the Profession Edition or higher. If you're interested please contact our sales staff at 1-800-714-5153 or request a quote here: http://www.timetrex.com/quote.php

TimeTrex Professional Edition and above only supports the hardware that we sell at our Online Store: http://www.timetrex.com/hardware.php.

Along with your Superior(s) being a part of the Supervisor (Subordinates Only) Permission Group make sure that your Hierarchy has the Permissions Hierarchy Object assigned to it. For more information please see the Employee Information Section of the TimeTrex Administrator Guide: http://help.timetre...

For assistance with your login issue please email support@timetrex.com

That is correct, we have been slowly rolling out enhanced security policies to better meet government standards and auditing requirements. We have also seen an uptick in issues relating to some poor password policies as even some random person on the internet can often make a correct guess or more c...

A customized Punch Summary Report which can be found by clicking Report -> TimeSheet Reports using the Tainted Punches By Employee Template should meet your needs.

The user that is associated with the Supervisor (All Employees) Permission Group should be assigned to the Supervisor (Subordinates Only) Permission Group. Also make sure that the Hierarchy is configured with the Permission Object assigned to it and that the user is added as a Superior. For more inf...

What part of the Administrator Guide do you need assistance with?

Accrual Policies accrue hours/minutes and not days per say.

Concerning your Overtime question please provide more detail.

Make sure that your Absence Policies are assigned to the appropriate Policy Group(s) which can be found by clicking Policy -> Policy Groups. For more information please see the Policy Groups section of the TimeTrex Administrator Guide: http://help.timetrex.com/TimeTrex_Administrator_Guide?tt_version...

Please post a screenshot of a timesheet that has a date that is being affected by the Not Scheduled Exception as well as a screenshot of that date's corresponding scheduled shift.