Search found 7839 matches

by shaunw
Wed May 02, 2007 9:12 am
Forum: Help
Topic: Time is one hour off
Replies: 17
Views: 12649

Okay, so the MySQL timezones are working at least. I would try upgrading to v1.6.4 and see if that fixes your issue, or at least allows you to change timezones.
by shaunw
Wed May 02, 2007 9:11 am
Forum: Installation Help
Topic: Unable to login to Timetrex after Installation
Replies: 17
Views: 24474

Okay, check your PHP error log again, see if anything is showing up in there.

I'm not sure we're on the right path here, something is definitely strange as I have not seen this issue before. It almost seems like the installation has failed, which is causing all these other issues.
by shaunw
Wed May 02, 2007 8:39 am
Forum: General Discussion
Topic: Reg : Shift Details
Replies: 1
Views: 4008

By default TimeTrex allows flexible shifts, in that employees have no restrictions when they can punch in/out.
by shaunw
Wed May 02, 2007 8:37 am
Forum: Help
Topic: Time is one hour off
Replies: 17
Views: 12649

Try these commands are your MySQL console: select now(); set session time_zone="Etc/GMT+2"; select now(); Does that return the expected time? This is what it looks like on our test server here: mysql> select now(); +---------------------+ | now() | +---------------------+ | 2007-05-02 08:3...
by shaunw
Wed May 02, 2007 8:33 am
Forum: Installation Help
Topic: Unable to login to Timetrex after Installation
Replies: 17
Views: 24474

Okay, can you try editing interface/index.php and comment out the block of code around line 47. It should look something like this after you add /* and */ around it. /* //Find last login name. $llf = new LogListFactory(); $log_obj = $llf->getLastEntryByUserIdAndActionAndTable( $current_user->getId()...
by shaunw
Tue May 01, 2007 3:08 pm
Forum: Installation Help
Topic: Unable to login to Timetrex after Installation
Replies: 17
Views: 24474

Just in case, I would try re-installing once more with a fresh database and see if the issue continues.
by shaunw
Tue May 01, 2007 2:22 pm
Forum: Installation Help
Topic: Unable to login to Timetrex after Installation
Replies: 17
Views: 24474

Does this topic help you at all?
http://forums.timetrex.com/viewtopic.ph ... ight=login

If not, enable debug verbosity 11, and try to login again. It should take you to a screen with just debug output, paste that output here.
by shaunw
Tue May 01, 2007 2:02 pm
Forum: Installation Help
Topic: Unable to login to Timetrex after Installation
Replies: 17
Views: 24474

Please follow this FAQ entry and provide more details.

http://forums.timetrex.com/viewtopic.php?t=89
by shaunw
Tue May 01, 2007 9:42 am
Forum: Help
Topic: Time is one hour off
Replies: 17
Views: 12649

Which other timezones have you tried? Have you tried using the Etc/GMT+2 timezone?

Are you getting any error messages appearing at the top of the pages in TimeTrex?

What version of TimeTrex are you running?
by shaunw
Tue May 01, 2007 8:29 am
Forum: Help
Topic: Time is one hour off
Replies: 17
Views: 12649

Okay, so either you have selected the incorrect time zone, or your timezone database in MySQL is incorrect. Have you downloaded the latest timezone tables described here: http://forums.timetrex.com/viewtopic.php?t=40 If that doesn't fix the issue, then I would suggest finding a different timezone th...
by shaunw
Mon Apr 30, 2007 4:20 pm
Forum: Help
Topic: Maternity and Incapacity Leave
Replies: 5
Views: 5795

You will need to use a fixed amount.

If there are no hours in their TimeSheet they won't get any regular earnings, TimeTrex will just see the PS amendment for maternity leave and pay them that amount.
by shaunw
Mon Apr 30, 2007 4:17 pm
Forum: Installation Help
Topic: PHP installation
Replies: 1
Views: 3620

IIS ISAPI module is probably the best choice.
by shaunw
Sun Apr 29, 2007 4:34 pm
Forum: Feature Requests
Topic: Shift Swaping
Replies: 3
Views: 6334

This feature will definitely be available much sooner then in a few years. We are planning to greatly improve the scheduling module within TimeTrex in the near future and shift swapping (among many other) is already on that list.

You could see it as early as the end of the summer.
by shaunw
Sun Apr 29, 2007 4:29 pm
Forum: Feature Requests
Topic: Accruals depending on the number of hours worked
Replies: 3
Views: 6490

Noted, we appreciate the show of support for individual features, it helps us gauge the demand better especially in cases where we may have mis estimated it.
by shaunw
Sun Apr 29, 2007 4:26 pm
Forum: Help
Topic: Time is one hour off
Replies: 17
Views: 12649

If you change timezones, to GMT+0 for instance are the times correct if they happened in that timezone? Or are they off by an hour there too? When using MySQL timezone issues are almost certainly caused by MySQL itself, all TimeTrex does is pass the timezone on to MySQL so it can do the conversions....
by shaunw
Sun Apr 29, 2007 4:22 pm
Forum: Installation Help
Topic: Blank Page
Replies: 14
Views: 13027

The down for maintenance page shows up when a database error has occurred. So you will need to enable debugging in your timetrex.ini.php with verbosity 11 so you can see what SQL query is causing the failure.

You will want to check your logs as well.
by shaunw
Sat Apr 28, 2007 11:37 am
Forum: Feature Requests
Topic: Accruals depending on the number of hours worked
Replies: 3
Views: 6490

I see hours based accruals are already on our TODO list, so they will be done at some point in the near future. In the mean time, it may be possible to mimic a similar behavior by using dollar based accruals. Thats how they do it in Canada, they basically take 4% of the employees gross wage and accr...
by shaunw
Sat Apr 28, 2007 11:27 am
Forum: Help
Topic: Cron tab error
Replies: 5
Views: 10353

By remove, I hope you mean replaced with "su apache" or whatever other user your web server runs as.

This is required otherwise you will see all kinds of problems crop up. You need to make sure there are never any cache files owned by root in your TimeTrex cache directory.
by shaunw
Sat Apr 28, 2007 11:25 am
Forum: Installation Help
Topic: Time Zone Issues
Replies: 2
Views: 4037

If you are running Linux, please follow the Linux portion of this FAQ entry:

http://forums.timetrex.com/viewtopic.php?t=40
by shaunw
Fri Apr 27, 2007 4:15 pm
Forum: Installation Help
Topic: Maintenance Not Running Error
Replies: 11
Views: 9194

Okay, you will need to make sure in your Scheduled Tasks it is running that exact same command line that you said worked.

The scheduled tasks need to be running for about 24hrs before that message will go away.
by shaunw
Fri Apr 27, 2007 2:46 pm
Forum: Installation Help
Topic: Maintenance Not Running Error
Replies: 11
Views: 9194

Try running this, all as one command:

"C:\Program Files\xampp\php\php-win.exe" "C:\Program Files\xampp\htdocs\Time\maint\cron.php"

I think it could be because of the space in "Program Files" that is breaking things.
by shaunw
Fri Apr 27, 2007 1:35 pm
Forum: Installation Help
Topic: Maintenance Not Running Error
Replies: 11
Views: 9194

What happens when you run this command by itself?

C:\Program Files\xampp\php\php-win.exe C:\Program Files\xampp\htdocs\Time\maint\cron.php
by shaunw
Fri Apr 27, 2007 12:37 pm
Forum: Installation Help
Topic: Maintenance Not Running Error
Replies: 11
Views: 9194

When you installed TimeTrex, did you follow the instructions on this page?

/interface/install/MaintenanceJobs.php
by shaunw
Fri Apr 27, 2007 11:18 am
Forum: Installation Help
Topic: Blank Page
Replies: 14
Views: 13027

Mike just informed me that another customer running Windows Server 2003 had this same issue, and it was fixed once they enabled modify permissions for the IIS user on the templates_c directory.

Full instructions here:

http://forums.timetrex.com/viewtopic.php?t=66
by shaunw
Fri Apr 27, 2007 8:35 am
Forum: General Discussion
Topic: Will Timetrex work for my situation? (I'm a newbie)
Replies: 1
Views: 4179

TimeTrex basically has 4 ways to differentiate employees: 1. Company .. 2. Branch .. 3. Department .. 4. Group Company is a hard category, by that I mean you can add an unlimited number of companies to TimeTrex, and employees in each company can not see each other. Even administrators in one company...