TimeTrex Time and Attendance

That should work... What does that command say? I'm seeing php-soap RPMs for centos4. They might be in the "centosplus" repository though, do you have that setup on your system?

http://rpm.pbone.net/index.php3/stat/4/ ... 6.rpm.html

BCMATH is a PHP extension, just like the PHP mysql extension or PHP soap extension. In most Linux distributions its just a matter of: yum php-bcmath or urpmi php-bcmath I'm not sure how to do it on FreeBSD, but it shouldn't be difficult. This may give you some clues: http://portsmon.freebsd.org/port...

Can you check the "users" table in the database directly to see if the user data is truly being saved?

What are the IP addresses of the computers behind the firewall, where employees will be punching in/out from?

From a computer you wish to punch in/out from, if you open a web browser and go to: http://whatismyip.com, does the IP address that it tells you the one you are using as the station source? If not, try using that address instead and see if it works. If both your TimeTrex server and your computers wh...

It is, but at a very low priority at this point.

What pay period schedule are your employees on in TimeTrex, bi-weekly or semi-monthly? If I use a bi-weekly pay period schedule (26 pay periods / year) this is how TimeTrex calculates the tax bracket: wage base: 16344 / 26 = 628.615 exempt amount: 10896 / 26 = 419.076 628.615 - 419.076 = 209.538 * 1...

Please provide more details. Are you running windows or Linux? How did you install PHP in the first place?

Station source IPs are the IPs of the client machines, not the server. So if an employee is logging into TimeTrex from AOL using a 144.10.12.5 IP, you need to set that as the source.

Virtual host settings have no effect on stations.

Thanks, I'll pass this on to the developers to investigate further.

Can you please post some hard numbers and examples of what TimeTrex is calculating and what you are calculating so we can try to replicate the issue. The difference between annual and monthly tax brackets, or even salary should not be 5%.

Hi Rob, I passed this on to Mike to take a look and I believe he sent you an email yesterday. He can't do anything because the permissions on your server won't allow him to edit files in the TimeTrex directory.

I will mention to this to developers, it should fail gracefully and continue on if it can't get a registration key.

Not having a registration key will limit several features that TimeTrex offers, but if your server doesn't have an internet connection you can't use those features anyways.

Change the debug verbosity to 10, until you reach step 4, then change it to 11 just before you hit "Next".

Thats a very useful bit of information. Edit interface/report/ActiveShiftList.php On line 67, change: $ulf->getByCompanyID($current_company->getID(), 50, $page, array($sort_column => $sort_order) ); to: $ulf->getByCompanyID($current_company->getID(), NULL, NULL, array($sort_column => $sort_order) );

Please enable debug mode as explain here http://forums.timetrex.com/viewtopic.php?t=89 and show us the output so we can find out what data is invalid. Please follow the other instructions in that post too.

Your TimeTrex login/password for the administrator employee, as well as shell access ideally. Please email it to support@timetrex.com of course.

This is a internet explorer 7 issue that has to do with the popup blocker. For some reason if you allow popups twice, it opens two windows. If you only allow popups once it only opens one, but still displays "popup blocked". We are looking in to the issue more, but as far as we can tell so...

At first glance everything looks fine. I come back to my original question, are employees actually punched in? By punched in I mean are they punched in and not out yet. Because as soon as they punch out, they won't show up on the report anymore (after a certain amount of time) Also ensure that emplo...

Something appears to be extremely wrong with your setup. I've never seen this before.

What is the exact full URL of the down for maintenance page that you are sent to?

Is it possible for me to login to your TimeTrex installation? If so, please email the details to support@timetrex.com.

I just tested it on our end and it is working fine here, so are employees currently punched in at the exact moment you run the report?

Enable debug display and debug verbosity 11 and re-run the report and paste the output here, including the raw SQL queries.

If you can describe specifically what policies you are looking for, we can try to help you create them in TimeTrex.

Did you create the MySQL user and database for TimeTrex as per http://forums.timetrex.com/viewtopic.php?t=65?

Yup, you can just copy the TimeTrex folder and do a database dump with pg_dumpall or mysqldump.

That actually looks all normal. With MySQL all the *_seq tables are created as needed, but only after TimeTrex discovers the tables don't exist first. The only thing that isn't normal is (mysqlt): select name,value,id from system_setting where id = -1 FailTrans was called But I don't see why FailTra...