Search found 7839 matches

by shaunw
Thu Jan 25, 2007 12:02 pm
Forum: Installation Help
Topic: 4th Page Problems
Replies: 6
Views: 6296

by shaunw
Thu Jan 25, 2007 11:51 am
Forum: Installation Help
Topic: 4th Page Problems
Replies: 6
Views: 6296

Have you enabled PHP error logging and checked the error logs for any information? The down for maintenance page usually means one of two things, either there was a SQL error of some sort, or a TimeTrex exception such as trying to save invalid data. You can tell by the URL of the down for maintenanc...
by shaunw
Thu Jan 25, 2007 9:29 am
Forum: Feature Requests
Topic: Changes made log
Replies: 2
Views: 4930

TimeTrex has a full log of all changes, though it doesn't specify what exactly was changed, just that a change occurred, who made it and at what time. However we don't have an interface to it just yet. This information is stored in the system_log table.
by shaunw
Wed Jan 24, 2007 3:25 pm
Forum: General Discussion
Topic: Unable to export Accrual Balance Report
Replies: 4
Views: 6251

Did you try allowing all popups from the domain where you host TimeTrex? As well as allow all file downloads from the same domain?
by shaunw
Wed Jan 24, 2007 2:58 pm
Forum: General Discussion
Topic: Unable to export Accrual Balance Report
Replies: 4
Views: 6251

We've heard of a few instances where IE7 has issues with our reports. If I recall changing some security/popup settings fixed it, but I'm not sure which ones. Try Firefox just to confirm that the report does in fact work.

We'll be looking into this more before v1.5.0 is out of beta testing.
by shaunw
Wed Jan 24, 2007 9:29 am
Forum: Installation Help
Topic: Upgrading from 1.3.1 to 1.4.1
Replies: 8
Views: 8116

TimeTrex v1.4.2 was just released yesterday, so I would upgrade to that version. Upgrading is quite easy, after you have completed your backup, just rename your current TimeTrex directory to "timetrex.old", unzip the new TimeTrex zip to the "timetrex" directory and copy timetrex....
by shaunw
Wed Jan 24, 2007 9:22 am
Forum: Help
Topic: Reports!
Replies: 1
Views: 3703

Did you try the TimeSheet detail report? It will show you absence times and such.
by shaunw
Wed Jan 24, 2007 9:16 am
Forum: Installation Help
Topic: need more help for step 4
Replies: 2
Views: 3961

When you set the debug verbosity to 11, it should display much more text than that. It should be on the order of several pages of text.

As well did you enable PHP error logging and restart apache as per http://forums.timetrex.com/viewtopic.php?t=89?
by shaunw
Tue Jan 23, 2007 10:28 pm
Forum: Installation Help
Topic: blank page on 4th step
Replies: 11
Views: 12370

Edit interface/install/DatabaseConfig.php and uncomment line 69: //Debug::setVerbosity(11); Then follow the steps here http://forums.timetrex.com/viewtopic.php?t=89 so that debugging is enabled and it displays all the output to the screen. Re-run the database config step again and post the output he...
by shaunw
Tue Jan 23, 2007 9:21 pm
Forum: Installation Help
Topic: blank page on 4th step
Replies: 11
Views: 12370

I'm going to guess that you didn't properly delete the entire database, or that you attempted two installs one after another because it failed for another reason. The only way you get a "table already exists" error is if the table already exists. The table can only already exist if it was ...
by shaunw
Tue Jan 23, 2007 5:02 pm
Forum: Help
Topic: Restore from failure issue
Replies: 1
Views: 3893

Emails are stored in the "users" table, the best idea is to use the "forgot password" button for the administrator user, then use that user to edit the passwords of the rest of the employee accounts. Be sure to set your salt in timetrex.ini.php to something other then "0&quo...
by shaunw
Tue Jan 23, 2007 3:37 pm
Forum: Installation Help
Topic: mysql problem
Replies: 2
Views: 4257

Do you have the PHP mysql extension installed properly and loaded?
by shaunw
Tue Jan 23, 2007 9:46 am
Forum: Installation Help
Topic: blank page on 4th step
Replies: 11
Views: 12370

[1050: Table 'absence_policy' already exists]
Delete your timetrex database and re-install from scratch.
by shaunw
Mon Jan 22, 2007 4:41 pm
Forum: Help
Topic: Allowing supervisor to post an absence
Replies: 6
Views: 6936

Okay, we'll have that fixed in the next version.
by shaunw
Mon Jan 22, 2007 4:00 pm
Forum: Feature Requests
Topic: Accrual Balance Summary Report separates accrual policies
Replies: 1
Views: 4516

If I understand your question, that is how it currently is. If you don't select additional columns though the report will only show you the overall total of all policies. In the columns section of the report you will see each accrual policy, include those in the report and that should be what your l...
by shaunw
Mon Jan 22, 2007 3:54 pm
Forum: Help
Topic: Allowing supervisor to post an absence
Replies: 6
Views: 6936

Which supervisor permission preset did you use? Try the other one and see if that helps.
by shaunw
Mon Jan 22, 2007 2:02 pm
Forum: Help
Topic: Allowing supervisor to post an absence
Replies: 6
Views: 6936

If you have given the supervisor employee "Supervisor" permissions in the permission page by using the preset, then it should be fine, they can just press the "Add: Absence" button (upper right) on the MyTimeSheet page. If they don't see that button, then they don't have proper p...
by shaunw
Mon Jan 22, 2007 11:33 am
Forum: Feature Requests
Topic: Accruals new assignment
Replies: 1
Views: 4245

This is on our todo list already. With the calendar based accruals being released in TimeTrex v1.5 (due out soon) it should greatly reduce the need for this feature, however we will still be implementing it.
by shaunw
Mon Jan 22, 2007 11:26 am
Forum: General Discussion
Topic: Bug in Accrual
Replies: 1
Views: 4132

We'll have a developer look into this, thanks.
by shaunw
Mon Jan 22, 2007 11:24 am
Forum: Help
Topic: pay period Verification message
Replies: 3
Views: 5258

Notice right above "Paid Time" it says: "Employee is not currently assigned to a pay period". You need to fix this by assigning the employee to a pay period schedule (Administration > Payroll > Pay Period Schedule) and making sure a pay period exists for date range you are workin...
by shaunw
Sun Jan 21, 2007 12:20 pm
Forum: Help
Topic: bug in timesheet timesheetdetail.php page
Replies: 1
Views: 3858

What version of TimeTrex are you using?

These are just warnings, they usually won't cause any harm, so we recommend you disable "display_errors" in your PHP.INI to stop them from appearing.
by shaunw
Fri Jan 19, 2007 9:51 am
Forum: Installation Help
Topic: CGI Error problem
Replies: 2
Views: 4661

by shaunw
Thu Jan 18, 2007 5:31 pm
Forum: Installation Help
Topic: Province/State Missing
Replies: 9
Views: 36704

Couldn't I change the code in some way to just set the province to MS? I'm looking right now for some way to set that as the default in the company.php file. Thanks, Tim Bryant This will just mask the problem and cause you huge headaches in the future. We need to fix the root problem instead. Pleas...
by shaunw
Thu Jan 18, 2007 5:28 pm
Forum: Installation Help
Topic: Problems with Province not showing in company.php
Replies: 4
Views: 5484

Okay, thats probably your problem. The base URL is not the full URL string, but just the path after the domain, try this instead:

base_url = /timetrex/interface
by shaunw
Thu Jan 18, 2007 4:31 pm
Forum: Installation Help
Topic: Problems with Province not showing in company.php
Replies: 4
Views: 5484

What did you set your base_url to in timetrex.ini.php?

As well, what is the full URL in your browser window when you run into the problem?