TimeTrex Time and Attendance

Yajasi

Can you post a screenshot of your Holiday policy "Eligibility" tab please?

As requested. Thanks.

: TTpremiumHoliday.png (4.24 KiB) Viewed 4768 times

Yajasi

Using version 8.0.6 CE on Ubuntu 14.04. We have the following Timesheet which has a holiday on April 3rd. PROBLEM: An Overtime policy and a Premium policy both apply to this day, however the Premium policy is not being calculated. TTpremiumTimesheet.png Here is the Overtime Policy. There are no sett...

Yajasi

OK - thanks. We went back through the database and updated any usages of the unwanted codes with the correct codes. After removing any usages, we were able to delete the Pay Codes.

Yajasi

Thanks - that worked! We are very grateful to be able to use your with the currency in our country.

Yajasi

$retval will now contain the result of all your policy groups in an array, which will have 'user' and 'meal_policy' array elements. Here is an excerpt of the return value. It does not have a 'user' or 'meal_policy' array element. array { ... [10]=> array(6) { ["id"]=> int(44) ["name&...

Yajasi

These codes didn't appear until we upgraded to v8. During the process of upgrading the system was offline and unavailable to our staff. Our IT staff did not create any entries into any timesheets during the upgrade. How is it possible that these codes were used. Most of them are duplicates and need ...

Yajasi

We are trying to update an employee's salary. The currency for the salary is IDR. TimeTrex is not letting us do the update. It says the Annual Hourly Rate is too high. The Hourly Rate is NOT too high - it is being calculated correctly. How do we enter the employee's salary? TTAnnualHourlyRateTooHigh...

Yajasi

Running 8.0.5 CE on Ubuntu 14.04. I'm trying to use the API to find which users have a Meal Policy. There doesn't seem to be a report which identifies this. Which API class do I use to do that? I tried the following, but got an error. $ttAPI_group = new TimeTrexClientAPI( 'PolicyGroup' ); $group_fac...

Yajasi

OK thank you. The system is now working as you described.

Yajasi

Upgrading to version 8.0.5 did not fix the problem. We tried recalculating the timesheet. We also tried deleting the punches and adding them manually. The undertime Absence is still NOT showing as an absence nor deducting time from the accrual account. Absence still not showing after upgrade to 8.0....

Yajasi

Before upgrading to Version 8, we used version 7.4.7. Our absence policy for undertime worked great. As you can see from the example, when an employee worked less than 8:00 hours, their Comp. Time account was deducted. TToldCompTime.png After upgrading to Version 8.0.4, our absence policy for undert...

Yajasi

It seems from the forum silence that this feature has been removed in version 8. You can still do imports through the command line via ../tools/import/import_punches.php. We are doing this successfully with version 8 on a daily basis.

Yajasi

Also is there a way to block automatic updates ? I would prefer to test them before being applied in a production environment.

You can add the following line to the [other] section of your timetrex.ini.php file.

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disable_auto_upgrade = TRUE

Yajasi

So managers should be able to login and have all the timetrex administrator user features available to them, but the volunteers should have a separate login and should only have access to certain timetrex features like being able to view their schedules and the schedules of users from another user ...

Yajasi

I'm trying to delete the following pay codes. They are not used anywhere. TimeTrex In Use column shows they are NOT In Use. Why can't I delete them?

Using TimeTrex version 8.0.4 on Ubuntu 14.04.

Yajasi

Thanks, that seems to have fixed the problem. We used the following line for our Ubuntu 12.04 VM

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* * * * * www-data nice -n 19 php /var/www/timetrex/7.3.7/maint/cron.php > /dev/null 2>&1

Yajasi

I'm not sure anyone is going to come across this post because the forum search engine blocks most of the words that this post deals with. However, here are the commands to clean up a log file. The following regexp can be used for searching key areas of the log file that should be removed before post...

Yajasi

Whats the full and exact command in your crontab that you use to execute TimeTrex's maintenance jobs?

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4 7     * * *   root    php /var/www/timetrex/7.3.7/maint/cron.php > /dev/null 2>&1

Yajasi

Please attach the entire log file for the last few days when the exception was triggered. Attached is the log. We’ve removed some personal information from the log, but the rest should be in tact. The following user_date_ids have an S1 exception associated with them: 20397, 20484, 20377, 20375, 203...

Yajasi

I have read your post about How to Ask for Help: http://forums.timetrex.com/viewtopic.php?f=6&t=89 . Reproduce the issue and include any relevant information from the TimeTrex log file in your post. How do we wash the log file of personal information before posting it to this site? I'm sorry if ...

Yajasi

Here is another example that might help. Screen Shot 2014-05-28 at 8.56.31 AM.png This employee has a email address and has preferences selected to receive email notifications for Exceptions. Here is the log data. How does TimeTrex create an S1 exception but not email the exception? DEBUG [L0148] [2...

Yajasi

Only notifications for exceptions actually triggered by the employee themselves are sent out. So for example if you were to add a schedule retroactively for an employee that triggered Unscheduled Absence exceptions, no emails would be sent in that case. If you check the audit log going back further...

Yajasi

Have you looked through Report -> Employee Reports -> Audit Trail on the day that the exception was triggered to see if their is an audit record saying the exception notification was emailed out? I ran a report for the last 7 days on an employee with the following exceptions. Screen Shot 2014-05-23...

Yajasi

I was hoping that the data in the [name] field in table [holidays] could be placed on the Timecard just like the [name] field in the table [absence_policy] is placed on the Timecard. One options would be to have the [name] from the [holidays] table placed in the date column just below the date. In p...

Yajasi

What email settings do you have in your timetrex.ini.php file?

As follows:

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;Deliver email through local sendmail command specified in php.ini
delivery_method = mail

We are successfully getting emails for M1, M2, and M3 exceptions via email and have been for months.

TimeTrex Time and Attendance

Search found 108 matches

Re: Premium Policy not calculating on Holiday

Premium Policy not calculating on Holiday

Re: ERROR: Cannot Delete Unused Pay Codes

Re: Annual Hourly Rate is Too High

Re: Use API to find User to Policy relationship

Re: ERROR: Cannot Delete Unused Pay Codes

Annual Hourly Rate is Too High

Use API to find User to Policy relationship

Re: Version 8 does NOT deduct undertime from Accrual Account

Re: Version 8 does NOT deduct undertime from Accrual Account

Version 8 does NOT deduct undertime from Accrual Account

Re: Where to import punches in new version 8 ???

Re: Punch not working after 8.0 upgrade

Re: How do I remove a module and have separate permissions?

ERROR: Cannot Delete Unused Pay Codes

Re: Unscheduled Absence Emails not being Sent

Re: How to wash log file of personal information before post

Re: Unscheduled Absence Emails not being Sent

Re: Unscheduled Absence Emails not being Sent

How to wash log file of personal information before posting

Re: Unscheduled Absence Emails not being Sent

Re: Unscheduled Absence Emails not being Sent

Re: Unscheduled Absence Emails not being Sent

Re: Show Holiday Absence on Timecard

Re: Unscheduled Absence Emails not being Sent

Time and Attendance