Search found 42 matches
- Wed Apr 20, 2016 6:50 am
- Forum: Help
- Topic: Incorrect Exception Emails being Sent
- Replies: 7
- Views: 5152
Re: Incorrect Exception Emails being Sent
I found the issue. It seems when TT performed the last update it was incomplete, so while it said it was the most recent version, some of the files were from the previous version. I upgraded / reinstalled over with the latest version and it solved the problem.
- Fri Apr 08, 2016 1:35 pm
- Forum: Help
- Topic: Incorrect Exception Emails being Sent
- Replies: 7
- Views: 5152
Re: Incorrect Exception Emails being Sent
it is version 9.09, not 8.09 .
- Fri Apr 08, 2016 1:08 pm
- Forum: Help
- Topic: Incorrect Exception Emails being Sent
- Replies: 7
- Views: 5152
Re: Incorrect Exception Emails being Sent
Below are the requested images.
- Mon Apr 04, 2016 5:16 pm
- Forum: Help
- Topic: Incorrect Exception Emails being Sent
- Replies: 7
- Views: 5152
Re: Incorrect Exception Emails being Sent
Thanks so much for the rapid reply! Below is the screenshot with personal info redacted.
- Mon Apr 04, 2016 11:27 am
- Forum: Help
- Topic: Incorrect Exception Emails being Sent
- Replies: 7
- Views: 5152
Incorrect Exception Emails being Sent
Hello, We are using TT Community version 8.0.9 automatically installed on a windows server in the USA - ohio For the past few weeks , managers have been receiving some exception unexcused absence emails that are incorrect. When we look later by logging onto the server the exceptions are not there an...
- Fri Oct 02, 2015 12:00 pm
- Forum: Help
- Topic: First Level Managers can see Salary of Whole Company
- Replies: 7
- Views: 5260
Re: First Level Managers can see Salary of Whole Company
Any other ideas out there or is this just how it is in TimeTrex? Where managers can see all wage info and not just their subordinates.
- Fri Sep 18, 2015 9:52 am
- Forum: Help
- Topic: First Level Managers can see Salary of Whole Company
- Replies: 7
- Views: 5260
Re: First Level Managers can see Salary of Whole Company
all the punch permissions are allowed except - delete transfer on, delete, edit own
- Fri Sep 18, 2015 7:12 am
- Forum: Help
- Topic: First Level Managers can see Salary of Whole Company
- Replies: 7
- Views: 5260
Re: First Level Managers can see Salary of Whole Company
I made those suggested changes, so now the permissions are : ----CHANGE----- Employees: add, edit, edit advanced, edit hierarchy, edit own, edit own bank info, edit own password, edit own quick punch password, edit pay period schedule, edit permission group, edit policy group, edit subordinate, enab...
- Thu Sep 17, 2015 10:46 am
- Forum: Help
- Topic: First Level Managers can see Salary of Whole Company
- Replies: 7
- Views: 5260
Re: First Level Managers can see Salary of Whole Company
Thanks for the speedy reply! They are Employees: add, edit, edit advanced, edit hierarchy, edit own, edit own bank info, edit own password, edit own quick punch password, edit pay period schedule, edit permission group, edit policy group, edit subordinate, enabled, enroll subordinate, view, view own...
- Thu Sep 17, 2015 10:06 am
- Forum: Help
- Topic: First Level Managers can see Salary of Whole Company
- Replies: 7
- Views: 5260
First Level Managers can see Salary of Whole Company
Hello, We are using TT Community version 8.0.9 automatically installed on a windows server in the USA - ohio Our first level managers are listed as supervisors (subordinates only) with what looks to me like the correct permissions. They use the timesheet summery --> Total time + wage by employee for...
- Sat Jan 17, 2015 3:38 pm
- Forum: Help
- Topic: Email not working - TimeTrexSoapClient error
- Replies: 4
- Views: 3034
Re: Email not working - TimeTrexSoapClient error
Horray! It worked. Email now being send at id of 2. Thank you much.
- Wed Jan 14, 2015 8:29 pm
- Forum: Help
- Topic: Email not working - TimeTrexSoapClient error
- Replies: 4
- Views: 3034
Re: Email not working - TimeTrexSoapClient error
Thanks for the idea, but the email is still not working. The error message from the timetrex.log is below. Any other ideas out there to fix this? ---------------[ 15-Jan-2015 3:15:58 +0000 (PID: 6572) ]--------------- DEBUG [L0374] [98ms]: [Function](): New version available, check current system re...
- Sat Jan 10, 2015 8:52 am
- Forum: Help
- Topic: Email not working - TimeTrexSoapClient error
- Replies: 4
- Views: 3034
Email not working - TimeTrexSoapClient error
Hello, We are using TT Community version 7.4.7 automatically installed on a windows server in the USA - ohio No email notifications are being sent out. I have tried both SOAP and SMTP settings in timetrex.ini and I can't get either set to work. I receive the error below in the timetrex.log and wonde...
- Sat Dec 20, 2014 9:16 am
- Forum: Help
- Topic: Monthly Pay Period will not coincide with actual month.
- Replies: 5
- Views: 4048
Re: Monthly Pay Period will not coincide with actual month.
It Worked! I don't know how but it worked! Thank you so much
- Fri Dec 19, 2014 2:04 pm
- Forum: Help
- Topic: Monthly Pay Period will not coincide with actual month.
- Replies: 5
- Views: 4048
Re: Monthly Pay Period will not coincide with actual month.
Here is the pay periods it is generating.
- Fri Dec 19, 2014 11:46 am
- Forum: Help
- Topic: Monthly Pay Period will not coincide with actual month.
- Replies: 5
- Views: 4048
Re: Monthly Pay Period will not coincide with actual month.
Thank you for the reply. Below is the screenshot.
- Tue Dec 16, 2014 12:52 pm
- Forum: Help
- Topic: Monthly Pay Period will not coincide with actual month.
- Replies: 5
- Views: 4048
Monthly Pay Period will not coincide with actual month.
Hello, We are using TT Community version 7.4.7 automatically installed on a windows server in the USA - ohio Our company's pay period is monthly and coincides with the actual month. When we create a new pay period schedule, set to monthly, select the first day of the month as the start day and selec...