Search found 417 matches

by shanec
Tue Dec 23, 2014 3:18 pm
Forum: Help
Topic: Meeting time and hours worked from home
Replies: 14
Views: 10274

Re: Meeting time and hours worked from home

The functionality you are requesting will not be available until version 8.0 which is due out in the near future.
by shanec
Fri Dec 19, 2014 9:34 am
Forum: Help
Topic: Meeting time and hours worked from home
Replies: 14
Views: 10274

Re: Meeting time and hours worked from home

What version of TimeTrex are you using? To find out please click Help -> About and let us know.
by shanec
Tue Dec 16, 2014 3:13 pm
Forum: Help
Topic: Monthly Pay Period will not coincide with actual month.
Replies: 5
Views: 4048

Re: Monthly Pay Period will not coincide with actual month.

In order for us to assist you please post an uncropped screenshot of your Pay Period Schedule tab which can be located by clicking Payroll -> Pay Period Schedules, selecting your Pay Period Schedule by clicking on it so that it is highlighted in blue and then clicking the Edit icon.
by shanec
Fri Dec 12, 2014 1:00 pm
Forum: Help
Topic: Premium Policies!
Replies: 1
Views: 2207

Re: Premium Policies!

Please post an uncropped screenshot of an example of the issue you described.
by shanec
Wed Dec 10, 2014 2:53 pm
Forum: Help
Topic: Meeting time and hours worked from home
Replies: 14
Views: 10274

Re: Meeting time and hours worked from home

The ability for employees to directly enter worked hours without punches isn't available unless using Absence time which can be done as an alternative.
by shanec
Wed Dec 10, 2014 8:48 am
Forum: General Discussion
Topic: Limit users to office IP only
Replies: 1
Views: 2612

Re: Limit users to office IP only

To limit access to your own office IP address you can change your Station information by clicking Company -> Stations.

For more information please see the Stations section of the TimeTrex Administrator Guide:
http://help.timetrex.com/TimeTrex_Commu ... 4#Stations
by shanec
Wed Dec 10, 2014 8:35 am
Forum: Help
Topic: Meeting time and hours worked from home
Replies: 14
Views: 10274

Re: Meeting time and hours worked from home

To have your employees enter their own hours you can assign them to the "Regular Employee (Manual Entry)" Permission Group which will allow them to Add/Edit/Delete their own Punches on their own timesheet. Please see the Employee Information section of the TimeTrex Administrator Guide for ...
by shanec
Fri Dec 05, 2014 12:26 pm
Forum: General Discussion
Topic: I am missing Accrual for all employees for 1 period
Replies: 1
Views: 2536

Re: I am missing Accrual for all employees for 1 period

I don't quite understand your issue. Please provide more details so we can assist you.
by shanec
Thu Dec 04, 2014 10:12 am
Forum: Installation Help
Topic: Tiemtrex Community Edition - Can't login
Replies: 2
Views: 4683

Re: Tiemtrex Community Edition - Can't login

Try uninstalling and then reinstalling TimeTrex and let us know if that resolves your issue.
by shanec
Wed Dec 03, 2014 10:40 am
Forum: General Discussion
Topic: Sick Leave over weekend
Replies: 3
Views: 3815

Re: Sick Leave over weekend

You can manually apply sick time to any specific day of an employee's timesheet or schedule and it will be subtracted from any sick time accrual. To apply sick time to an employee's timesheet: Click Attendance -> Timesheet and then click the New Absence icon. To apply sick time to an employee's sche...
by shanec
Wed Dec 03, 2014 9:37 am
Forum: Help
Topic: vacation time
Replies: 3
Views: 3222

Re: vacation time

Accrual Policies will accrue time such as Vacation and Sick Time automatically for an employee. To setup an Accrual Policy click Policy -> Accrual Policies and then click the New icon to create your Accrual Policy. Once an Accrual Policy has been created be sure to assign it to a Policy Group. For m...
by shanec
Tue Dec 02, 2014 2:27 pm
Forum: General Discussion
Topic: Sick Leave over weekend
Replies: 3
Views: 3815

Re: Sick Leave over weekend

We don't quite understand your question. Please provide more detail in order for us to assist you.
by shanec
Tue Dec 02, 2014 2:25 pm
Forum: Help
Topic: Help with importing employees
Replies: 1
Views: 2263

Re: Help with importing employees

Your import_user_example.txt file should be in CSV format using commas to separate data instead of tab delimited. For example:
column header 1,column header 2,column header 3
column data 1,column data 2,column data 3
column data 1,column data 2,column data 3
by shanec
Tue Dec 02, 2014 9:37 am
Forum: Help
Topic: how to create report per employee weekly using spreadsheet
Replies: 3
Views: 3284

Re: how to create report per employee weekly using spreadshe

If I understand you correctly to print an Excel-readable spreadsheet report for only one employee at a time follow these steps: - Click the Report menu item in the menu bar along the top and then choose the report that you would like to work on. - Once a report is selected the Report inset will appe...
by shanec
Tue Dec 02, 2014 9:21 am
Forum: Help
Topic: vacation time
Replies: 3
Views: 3222

Re: vacation time

I don't quite understand your question. Would you like to add existing vacation balances to each employee or would you like to set up a Vacation Accrual Policy so that employees can begin to accrue time?
by shanec
Tue Dec 02, 2014 9:18 am
Forum: Help
Topic: How do I connect Timetrex on a Local Area Network
Replies: 1
Views: 2031

Re: How do I connect Timetrex on a Local Area Network

Are you using the cloud-hosted instance or the onsite which is installed on your own server?
by shanec
Thu Nov 27, 2014 8:42 am
Forum: Help
Topic: how to create report per employee weekly using spreadsheet
Replies: 3
Views: 3284

Re: how to create report per employee weekly using spreadshe

After selecting a Report Template you can click the Excel icon that resides in the Editor Group located at the top left which will allow you to export the report as an Excel-readable csv file.
by shanec
Tue Nov 25, 2014 12:48 pm
Forum: Help
Topic: Accrual Double Banking
Replies: 3
Views: 3090

Re: Accrual Double Banking

If you're not doing so you may want to consider using Branches and Departments as a method for tracking the hours employees spend in specific areas which should simplify your setup. Upgrading to the Corporate Edition for the Job Costing module which is specifically designed to handle the scenario me...
by shanec
Tue Nov 25, 2014 8:33 am
Forum: Help
Topic: Recurring schedule not "active"? Only manually scheduled shi
Replies: 3
Views: 3394

Re: Recurring schedule not "active"? Only manually scheduled

Future Recurring Schedule shifts will automatically become committed (black text) within two to fours hours of the start of the scheduled shift time.
by shanec
Thu Nov 20, 2014 11:56 am
Forum: Help
Topic: About Absence Policy in TimeSheet!
Replies: 9
Views: 7279

Re: About Absence Policy in TimeSheet!

Please make sure that those Absence Policies have been assigned to proper Policy Groups by clicking Policy -> Policy Groups.
by shanec
Thu Nov 20, 2014 8:57 am
Forum: Installation Help
Topic: auto punch not working
Replies: 2
Views: 5125

Re: auto punch not working

Auto-Punch doesn't apply to dates in the past retroactively and only works on future shifts.
by shanec
Mon Nov 17, 2014 2:02 pm
Forum: Help
Topic: Accurals
Replies: 2
Views: 2515

Re: Accurals

Accrual Total Maximum is not considered when Overtime or Premium Policies deposit to the Accrual Policy and so what you're looking for is not currently available in TimeTrex.
by shanec
Mon Nov 17, 2014 11:11 am
Forum: Help
Topic: federal and state allowances
Replies: 2
Views: 2783

Re: federal and state allowances

1. How do I update the tax data version? The Tax Data is updated automatically when TimeTrex is upgraded. 2. I have been through the documentation on tax/deductions and I really don't understand how to add federal and state allowances. Like if an employee is filing jointly and has 3 allowances, but...
by shanec
Mon Nov 10, 2014 1:53 pm
Forum: Help
Topic: Accruals are not calculating (not working)
Replies: 2
Views: 3276

Re: Accruals are not calculating (not working)

Please make sure that your employees and Accrual Policies are a part of the same Policy Group by clicking Policy -> Policy Groups.
by shanec
Tue Nov 04, 2014 2:52 pm
Forum: Installation Help
Topic: Time Trex Installation on Ubuntu Work Station
Replies: 1
Views: 4185

Re: Time Trex Installation on Ubuntu Work Station

Please try using the manual ZIP installer instead.