Search found 700 matches

by mikeb
Wed Apr 11, 2018 12:52 pm
Forum: Installation Help
Topic: PHP CLI requirements failed during System Check
Replies: 4
Views: 11541

Re: PHP CLI requirements failed during System Check

The PHP.ini file that the web browser is using is likely different than what the PHP CLI (command line interface) uses... The browser one is often more restricted (ie: has Open BaseDir restrictions), therefore TimeTrex isn't able to access the necessary files. The issues to focus on are the PHP Open...
by mikeb
Wed Apr 11, 2018 7:50 am
Forum: Installation Help
Topic: PHP CLI requirements failed during System Check
Replies: 4
Views: 11541

Re: PHP CLI requirements failed during System Check

I can't speak to Plesk and its not supported, but here is a link to the install guide for CentOS:

Code: Select all

https://www.timetrex.com/how-to-install-timetrex-on-linux-centos
by mikeb
Wed Apr 11, 2018 7:46 am
Forum: Help
Topic: Pending Requests issue
Replies: 3
Views: 3289

Re: Pending Requests issue

How many levels of superiors do you have in your hierarchy?
by mikeb
Mon Apr 09, 2018 8:10 am
Forum: Help
Topic: Setup PTO with attendance
Replies: 2
Views: 2417

Re: Setup PTO with attendance

You will likely need a Pay Code, Pay Code Formula, Accrual, and Absence Policy setup.
by mikeb
Fri Apr 06, 2018 11:21 am
Forum: Help
Topic: 2016 Form 941
Replies: 3
Views: 3594

Re: 2016 Form 941

I will pass this on to our developers to investigate further and fix in the next version of TimeTrex.
by mikeb
Tue Apr 03, 2018 3:34 pm
Forum: Help
Topic: Pre run pay stub
Replies: 3
Views: 2575

Re: Pre run pay stub

You can generate the pay stub anytime, view it and confirm the pay stub amendment appears on it as expected, then delete the pay stub so it can be generated again with all other employees.
by mikeb
Tue Apr 03, 2018 9:40 am
Forum: Help
Topic: Pre run pay stub
Replies: 3
Views: 2575

Re: Pre run pay stub

Yup, you can generate pay stubs whenever you like, you just can't close a pay period before the pay period end date.
by mikeb
Thu Mar 29, 2018 8:32 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 8537

Re: Adding to Timebank when on Vacation

I'm entirely sure of the purpose of adding absences on the timesheet is. Is there any way to just prevent adding absences onto the main timesheet altogether? I'd like it so that the user Regular Employee (Punch In/Out) has to request absence - which is currently working straight out of the box :) b...
by mikeb
Wed Mar 28, 2018 8:59 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 8537

Re: Adding to Timebank when on Vacation

There is only one remaining issue that I can see and that is when I add vacation time. Overtime is currently being added correctly for weekends and statutory leave (I have added easter friday and this works perfectly), however when I add an absence on someones timetable it still seems to be deducti...
by mikeb
Tue Mar 27, 2018 8:41 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 8537

Re: Adding to Timebank when on Vacation

It seems as though you have created a lot of extra work and complexity for yourself. To achieve a bank time system that banks any time over an employees schedule on a daily basis and withdrawals time from the bank when they work less than their schedule requires about 3 policies in total. 1. One Ove...
by mikeb
Mon Mar 26, 2018 8:19 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 8537

Re: Adding to Timebank when on Vacation

I'm not 100% sure I understand what your are actually trying to achieve, but what you just described doesn't sound like an undertime absence policy at all, so make sure that under Policy -> Scheduled Policies, that you do not have anything selected for Full or Partial Shift UnderTime Absence Policie...
by mikeb
Mon Mar 26, 2018 8:13 am
Forum: General Discussion
Topic: Seems to be running OK, but errors at top
Replies: 1
Views: 4727

Re: Seems to be running OK, but errors at top

There is definitely a critical problem that should be fixed as soon as possible. If you re-run the TimeTrex web-installer it will go through a system check and let you know specifically what the problem is.
by mikeb
Fri Mar 23, 2018 1:12 pm
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 8537

Re: Adding to Timebank when on Vacation

The timebank withdrawal seems to only be happening on days the employee worked, or was scheduled perhaps as part of a undertime absence? If you don't want to see those then the employees punch times must match their scheduled times, as to not trigger an undertime situation.
by mikeb
Fri Mar 23, 2018 11:14 am
Forum: Help
Topic: Who's in/out
Replies: 3
Views: 2579

Re: Who's in/out

This is on our feature request list already and should be implemented at some point.
by mikeb
Fri Mar 23, 2018 11:11 am
Forum: Help
Topic: Apply shifts retrospectively?
Replies: 7
Views: 4184

Re: Apply shifts retrospectively?

Recurring schedules don't apply retroactively on their own (gray font color), so if you need to do that, like you just did, its a simple Mass Edit, then Save to commit the shifts and change them to black font. At that point the timesheets are recalculated automatically and any policies are applied i...
by mikeb
Tue Mar 20, 2018 8:36 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 8537

Re: Adding to Timebank when on Vacation

Yes, that should work for you.
by mikeb
Mon Mar 19, 2018 3:25 pm
Forum: Developers
Topic: API Report data
Replies: 7
Views: 14234

Re: API Report data

Then Your saying that it must be in the url not in body.... That is incorrect, it must be in the body of the POST request. You can simply make a call like this: URL: https://demo.timetrex.com/next-release/api/json/api.php?Class=APIAuthentication&Method=Login Body: json={ "user_name": ...
by mikeb
Mon Mar 19, 2018 9:35 am
Forum: General Discussion
Topic: Skipping the Out punch?
Replies: 2
Views: 5299

Re: Skipping the Out punch?

Please see the following Administrator Guide section on punching in/out, specifically the part about transfer punches:
https://help.timetrex.com/v11.0/communi ... t=transfer
by mikeb
Mon Mar 19, 2018 9:32 am
Forum: Help
Topic: Warning
Replies: 3
Views: 2656

Re: Warning

Hi, apologies for plastering the board with new queries, I have quite a few :) I've attached a warning I've been getting sometime upon logging in. It doesn't seem to appear every time however. I'm not sure who this warning applies too. Is it me, or my staff member? Both have a Pay Period Schedule a...
by mikeb
Mon Mar 19, 2018 9:31 am
Forum: Help
Topic: Adding to Timebank when on Vacation
Replies: 15
Views: 8537

Re: Adding to Timebank when on Vacation

Yes, you can create a "Holiday" type overtime policy that is active after 0 hours, which then links to a Pay Formula policy (either through a Pay Code or directly) that deposits the time to an accrual account.
by mikeb
Mon Mar 19, 2018 9:29 am
Forum: Help
Topic: Permissions query
Replies: 2
Views: 2151

Re: Permissions query

"View Own" permissions means they can only view their own records, as compared to "view" which implies view all or anyone elses records. The "Regular Employee (Manual Punch)" permission group is designed for employees that will be manually adding their time/absences at ...
by mikeb
Mon Mar 19, 2018 9:23 am
Forum: General Discussion
Topic: Adding Jobs
Replies: 4
Views: 5738

Re: Adding Jobs

Correct.
by mikeb
Mon Mar 19, 2018 9:15 am
Forum: General Discussion
Topic: Adding Jobs
Replies: 4
Views: 5738

Re: Adding Jobs

That functionality is available in the Job Costing module included with TimeTrex Corporate Edition, you can see a comparison of products here:
https://www.timetrex.com/products -- Feel free to contact our sales department for more information.