Search found 701 matches

by mikeb
Thu May 31, 2018 1:53 pm
Forum: Help
Topic: Warning: Critical Maintenance Jobs have not run in the last 48hours
Replies: 26
Views: 13480

Re: Warning: Critical Maintenance Jobs have not run in the last 48hours

Hello. I'm having the same issue as Two8nine with the "Critical Maintenance Jobs have not run in the last 48hours". I've followed most of the threads related to this problem. Is it safe to say re-running the installer as explained to Two8nine may help resolve the issue? By doing so, we wo...
by mikeb
Tue May 29, 2018 12:49 pm
Forum: Help
Topic: How to exclude weekends from punch ins and outs
Replies: 4
Views: 2809

Re: How to exclude weekends from punch ins and outs

Recurring Schedules can easily exclude weekends, but that only affects schedules and not punch times.

When adding punches, you can pick multiple individual dates rather than a range, then you could just skip weekends when picking the individual dates.
by mikeb
Sat May 26, 2018 2:33 pm
Forum: Help
Topic: How to exclude weekends from punch ins and outs
Replies: 4
Views: 2809

Re: How to exclude weekends from punch ins and outs

The only way to do that is to only populate a range of one week at a time, excluding the weekend.
by mikeb
Tue May 22, 2018 4:56 pm
Forum: Help
Topic: Unable to import ANY data
Replies: 6
Views: 3492

Re: Unable to import ANY data

During the installation process System Requirements check it should check and notify you have any permission problems.
by mikeb
Fri May 18, 2018 9:05 am
Forum: Help
Topic: Unable to import ANY data
Replies: 6
Views: 3492

Re: Unable to import ANY data

Likely a permissions issue, you will need to enable debug logging and attach the log here. For instructions on doing that please see: viewtopic.php?f=6&t=89
by mikeb
Thu May 17, 2018 1:31 pm
Forum: Installation Help
Topic: Permissions (again again again...)
Replies: 2
Views: 8136

Re: Permissions (again again again...)

See https://www.timetrex.com/how-to-install ... ntu-debian, under section "If you are using the default directories you can use these commands:", where it has example chmod commands you can run.
by mikeb
Thu May 17, 2018 8:41 am
Forum: Installation Help
Topic: Not enough disk space available
Replies: 7
Views: 11883

Re: Not enough disk space available

There are many reasons we have that requirement, for one if your drive is more than about 85% full you will start to notice performance degradation due to file system fragmentation and if its over 95% full it can become quite severe to the point where maintenance jobs can't complete on time. During ...
by mikeb
Mon May 14, 2018 4:15 pm
Forum: Help
Topic: Permission needed to recalculate timesheet
Replies: 2
Views: 2426

Re: Permission needed to recalculate timesheet

They need to have permissions to edit all punches, or edit subordinate punches, then recalculating timesheets functionality is enabled.
by mikeb
Mon May 14, 2018 4:12 pm
Forum: Help
Topic: Scheduled Shifts on one day were pushed back 1 hour
Replies: 3
Views: 2968

Re: Scheduled Shifts on one day were pushed back 1 hour

In the timetrex.ini.php file, there is a "system_timezone" setting, make sure it is specified and matches the server timezone.
by mikeb
Wed May 09, 2018 4:57 pm
Forum: General Discussion
Topic: How to add notes section within Whos In/Out
Replies: 2
Views: 6339

Re: How to add notes section within Whos In/Out

I've confirmed with the developers that this feature will be available in the next release of TimeTrex, likely due out in the next month or so.
by mikeb
Mon May 07, 2018 11:12 am
Forum: Developers
Topic: getPunch() API all of sudden returning bad data
Replies: 6
Views: 14055

Re: getPunch() API all of sudden returning bad data

The URL would be the same one you use to login to the TimeTrex web interface, only with the proper path to the JSON API.

That varies for every installation so its not something we can tell you unless you provide us the full and exact URL that you use to login to the web interface.
by mikeb
Sun May 06, 2018 8:03 am
Forum: General Discussion
Topic: Using phone
Replies: 1
Views: 4640

Re: Using phone

As stated at the very top of the TimeTrex phone app description, it only works with paid TimeTrex editions.
by mikeb
Fri May 04, 2018 3:53 pm
Forum: Help
Topic: Getting Started
Replies: 1
Views: 1802

Re: Getting Started

Passwords will never show up, those fields are just there if you need to change the password, but the username should always appear.
by mikeb
Thu May 03, 2018 2:04 pm
Forum: Help
Topic: LDAP failure
Replies: 1
Views: 1819

Re: LDAP failure

The SSL certificate shouldn't have anything to do with, however if you are using LDAP with SSL, the LDAP server domain needs to be prefixed with "ldaps://"
by mikeb
Wed May 02, 2018 11:19 am
Forum: Help
Topic: Payroll processing error, no transaction exists
Replies: 7
Views: 9384

Re: Payroll processing error, no transaction exists

Question asked was "Can I print a pay stub detail showing deductions?" I followed your instruction: Payroll -> Pay Stubs, then click the "Employee Pay Stubs" or "Employer Pay Stubs" icons. However there is no visible "Print" button?? How do I "Print"...
by mikeb
Wed May 02, 2018 9:52 am
Forum: Help
Topic: Email invalid - domain resolves internally
Replies: 3
Views: 3400

Re: Email invalid - domain resolves internally

And how would one do this with an Ubuntu installation? We have a .us domain and isn't recognized as valid. The TLD (.us) itself has no bearing on this, its simply a matter of having proper DNS records required for email to be delivered. Even if TimeTrex allowed the email address to be entered, it c...
by mikeb
Wed May 02, 2018 8:25 am
Forum: Help
Topic: Payroll processing error, no transaction exists
Replies: 7
Views: 9384

Re: Payroll processing error, no transaction exists

I have reviewed the available documentation and have some additional questions: How do I print a check? During the Payroll Processing Wizard, on Step 8 you can click "Process Transactions" icon and TimeTrex will generate a PDF of all your checks to print out. Prior to that though you may ...
by mikeb
Tue May 01, 2018 10:59 am
Forum: Help
Topic: Payroll processing error, no transaction exists
Replies: 7
Views: 9384

Re: Payroll processing error, no transaction exists

The Payment Method status shows as "Disabled", it will need to be "Enabled" to actually be used when generating pay stubs. Additionally its saying the employee doesn't have any earnings, so you need to make sure proper wage records are created and then recalculate the employees t...
by mikeb
Mon Apr 23, 2018 9:00 am
Forum: Help
Topic: export punch map file ERROR: No Column map matching that object/name...
Replies: 1
Views: 1864

Re: export punch map file ERROR: No Column map matching that object/name...

Unfortunately TimeTrex Community Edition doesn't support importing punches.
by mikeb
Mon Apr 16, 2018 8:14 am
Forum: Help
Topic: totally enter in/out times of employees manually
Replies: 3
Views: 2737

Re: totally enter in/out times of employees manually

Yes, using the menu along the top of screen go to: Attendance -> Punches, then you can select multiple records and click the "Mass Edit" icon.
by mikeb
Sat Apr 14, 2018 10:22 am
Forum: Developers
Topic: getPunch() API all of sudden returning bad data
Replies: 6
Views: 14055

Re: getPunch() API all of sudden returning bad data

I'm not 100% sure what you are trying to do, but this code seems incorrect on several levels: $rx_punchdata = postToURL( buildURL( 'APIPunch', 'getPunch' ), array( $theUser ), array('filter_data' => array('date_stamp' => '4-8-18')) ); 1. You are passing two arrays as separate arguments, which isn't ...
by mikeb
Fri Apr 13, 2018 7:51 am
Forum: Help
Topic: how add new user (not employee)
Replies: 3
Views: 2753

Re: how add new user (not employee)

Sorry, I don't understand the question, please provide more details.
by mikeb
Fri Apr 13, 2018 7:50 am
Forum: Help
Topic: totally enter in/out times of employees manually
Replies: 3
Views: 2737

Re: totally enter in/out times of employees manually

If you assign employees to the permission group "Regular Employee (Manual Punch)", then they can manually add/edit/delete their own punches however they wish.
by mikeb
Thu Apr 12, 2018 8:29 am
Forum: General Discussion
Topic: Dashlet Whos In/Out
Replies: 2
Views: 5388

Re: Dashlet Whos In/Out

There is likely only 13 rows to be displayed then.

Keep in mind this report does not show all employees on it, only employees that have punched within the specified time period, which by default is the last 24hrs.