TimeTrex Time and Attendance

Sorry, perhaps I'm not understanding. If you are planning on restoring a database, you should not be trying to add data to a current fresh database, as it will all get wiped when you restore anyways.

Please clarify, have you restored your original database and you are not seeing custom fields that you had already created prior to the backup?

Permissions for manual punch entry should only be given to trusted employees. If the employee is not trusted, accruals would be the least of your concerns. I won't get into the myriad of other ways such an employee could get paid for time not worked, or receive accrued time they should not have. Hav...

Sounds like you are on the right path, I will pass this information along to the developers, it should be resolved in the next release.

You are correct, that doesn't make sense if the employee receives the authorized notifications. We will investigate this further and see what we can come up with. Keep an eye on the release notes for the next version to see if we found anything.

According to the log the employee has all notifications turned off, therefore no notification is sent.

Please follow the instructions below to provide additional diagnostic information. Be sure to create a new request and decline it while diagnostic logging is enabled.
viewtopic.php?t=89

TimeTrex definitely sends a notification to the employee when a request is authorized or declined. Please make sure the employee has all notification types enabled in their preferences.

Please attach a copy of your 941 form generated from TimeTrex as well as a screenshot of the Form 941 report "Form Setup" tab settings.

Can you please include a full uncropped screenshot showing the error?

TimeTrex doesn't currently support pay periods that end anytime other than midnight.

Confirm that the employees have wages defined in their employee records with proper effective dates, and you may need to recalculate their timesheets if the wages were entered retroactively.

UserWage and UserDeduction

The Advanced tab isn't functionality that exists in the Community Edition, so we will get the documentation corrected.

You can use your own printer settings to adjust the margins for alignment though.

There isn't, each employee would have to make the same change.

By default TimeTrex performs a backup (dump) of its database every night, so in theory, you should see five to seven separate .SQL files in your TimeTrex directory dated for each day they were taken. If they exist, then you can use those to restore from without having to take a new backup/dump. Take...

You can customize the columns displayed in any list view by clicking the "Saved Search & Layout" tab near the top of the screen, and selecting the columns you wish to display there. You can then save any number of custom view's to switch between as you wish. For more information, pleas...

That would be a different product, this forum is for TimeTrex Workforce Management.

If the employee typically works on a holiday due to a recurring schedule, the cell will not go "blank", it has to be overridden with an absence shift instead. You may want to create a "Not Scheduled" absence policy to use for these cases so it doesn't appear as "N/A". A...

Note to self TURN OFF AUTO UPDATES. This can't be happening just days before payday :( Turning off auto-updates will almost certainly result in incorrect payroll calculations due to a missed update. Obviously, bug fixes won't be applied in a timely manner and it circumvents our graceful update proc...

That is on the roadmap for a future version.

What edition and version of TimeTrex are you using?

The payroll export report is primarily designed to export in CSV or other proprietary formats, so it won't return JSON if you pass 'payroll_export' (Export button in the UI) as the action, as that tells it to use the format you specified in the export setup (ie: not JSON). If you want it to return J...

Because you are getting column headers back, its likely that the filter criteria you are specifying is incorrect, so there are no rows to return. Check the TimeTrex server log, it might provide more information. It should show you a nicely formatted version of the report criteria it receives, so you...

So you should be able to use the exact JSON payload provided by the UI when tracing is enabled. The "payroll_export" is just a 2nd parameter in the data structure, like this: