Search found 417 matches

by shanec
Thu Aug 22, 2013 1:05 pm
Forum: Installation Help
Topic: Email notifications using "Exceptions policy" - but I dont..
Replies: 10
Views: 8375

Re: Email notifications using "Exceptions policy" - but I do

In the first screenshot you posted you'll notice two Exceptions: In Early (S3) and Out Early (S5). The In Early Exception is not checked and so is disabled.
These two Exceptions will assist you with employee early punch conditions.
by shanec
Thu Aug 22, 2013 12:49 pm
Forum: Help
Topic: Disable password for quick punch
Replies: 3
Views: 2503

Re: Disable password for quick punch

Regardless of where TimeTrex will be used the Quick Punch password is used in part to prevent employees from accidentally logging in as each other. Other Editions of TimeTrex allow for the use of timeclock fingerprint readers, iButtons and mobile phones to speed up the punching process. For a full r...
by shanec
Wed Aug 21, 2013 4:45 pm
Forum: Help
Topic: Disable password for quick punch
Replies: 3
Views: 2503

Re: Disable password for quick punch

The Quick Punch password is used for security reasons and so cannot be removed.
by shanec
Tue Aug 20, 2013 4:58 pm
Forum: Help
Topic: Salary (Exempt) Employees
Replies: 1
Views: 1880

Re: Salary (Exempt) Employees

1. Our salary employees do not punch in or out and have varying schedules. It seems I can't process a payroll unless there is time sheet data from punches. I know that you can setup the system to auto-punch, but is there anyway to process a payroll for salary employees without punches? The recommen...
by shanec
Tue Aug 20, 2013 3:54 pm
Forum: Help
Topic: Pay Period Showing Wrong Start Date
Replies: 1
Views: 1526

Re: Pay Period Showing Wrong Start Date

You may have your employees assigned to two Pay Period Schedules. In order to resolve your issue you may need to move all your emplyees onto one Pay Period Schedule. Please see this FAQ link for more information: http://help.timetrex.com/index.php/TimeTrex_Community_Edition_FAQ_v7.1.1#How_do_I_migra...
by shanec
Tue Aug 20, 2013 3:45 pm
Forum: Help
Topic: Calculations
Replies: 2
Views: 1807

Re: Calculations

Please edit your Pay Stub Amendments by unchecking the Year to Date (YTD) Adjustment checkbox to resolve your pay stub issue.
by shanec
Thu Aug 08, 2013 2:20 pm
Forum: Help
Topic: How to change the user name
Replies: 3
Views: 2586

Re: How to change the user name

To change an employee's User Name follow these steps: - Click on the Employee menu item in the menu bar located along the top. - Click on the Employees icon in the icon bar also located along the top. - In the list that appears click on an employee's name. - Click on the Edit icon. - In the inset th...
by shanec
Fri Aug 02, 2013 12:20 pm
Forum: Installation Help
Topic: Email notifications using "Exceptions policy" - but I dont..
Replies: 10
Views: 8375

Re: Email notifications using "Exceptions policy" - but I do

If I understand you, yes you are correct.
by shanec
Thu Aug 01, 2013 4:37 pm
Forum: Help
Topic: Paystub Error
Replies: 8
Views: 4749

Re: Paystub Error

Your Secondary Wage Group called "Overtime" (without the quotes) has a Type of Salary (Monthly) of 12.00. This should be changed so the Type is Hourly.

Also be aware that with Overtime Policies the RATE is a multiplier not an amount of pay.
by shanec
Wed Jul 31, 2013 3:29 pm
Forum: Installation Help
Topic: Email notifications using "Exceptions policy" - but I dont..
Replies: 10
Views: 8375

Re: Email notifications using "Exceptions policy" - but I do

Please check the following: - Check Employee Information to make sure correct email addresses are set up. - Make sure that Notifications are enabled in Employee Preferences. - Please provide us with your registration key located at Help -> About. As a reminder please note that Exceptions cannot be t...
by shanec
Wed Jul 31, 2013 12:16 pm
Forum: Installation Help
Topic: New install of 7.0, trouble restoring database
Replies: 2
Views: 2828

Re: New install of 7.0, trouble restoring database

Please view this link in the TimeTrex FAQ for assistance with your issue:
http://help.timetrex.com/index.php/Freq ... another.3F

Please let us know you have followed the procedure in the above link.
by shanec
Wed Jul 31, 2013 12:06 pm
Forum: Help
Topic: Tax computation in timetrex
Replies: 5
Views: 3082

Re: Tax computation in timetrex

Here are the calculations for your Tax / Deductions: TYPE=Tax NAME=5% CALCULATION = ADVANCED PERCENT (TAX BRACKET ALT.) PERCENTAGE = 5% ANNUAL DEDUCTION AMOUNT = 0 ANNUAL AMOUNT GREATER THAN = 1584 ANNUAL AMOUNT LESS THAN = 2376 ANNUAL FIXED AMOUNT = 0 TYPE=Tax NAME=10% CALCULATION = ADVANCED PERCEN...
by shanec
Tue Jul 30, 2013 4:55 pm
Forum: Help
Topic: Unable to create manual pay periods
Replies: 1
Views: 1531

Re: Unable to create manual pay periods

We were unable to recreate your issue as we understand it. Please provide screenshots of the Pay Period Schedule settings you are using and any error messages that are appearing.
by shanec
Fri Jul 26, 2013 11:03 am
Forum: Help
Topic: Showing duplicate accrual policies
Replies: 2
Views: 2347

Re: Showing duplicate accrual policies

We suggest an upgrade to the latest version of the Community Edition (7.1.0). This may resolve the issue you're encountering.

You can get it here: http://www.timetrex.com/download.php
The latest version can be installed directly over your current installation.
by shanec
Thu Jul 25, 2013 9:08 am
Forum: Installation Help
Topic: Installing Warning: Not writable (/tmp/timetrex)
Replies: 8
Views: 9618

Re: Installing Warning: Not writable (/tmp/timetrex)

TimeTrex is not supported in a shared web-hosting environment.

Please read this FAQ post for more information: http://forums.timetrex.com/viewtopic.php?f=6&t=6072
by shanec
Thu Jul 25, 2013 8:48 am
Forum: Help
Topic: NETWORK TIMEOUT ERROR
Replies: 3
Views: 2670

Re: NETWORK TIMEOUT ERROR

In order for us to assist you with this issue please view this posting: http://forums.timetrex.com/viewtopic.php?f=6&t=89
by shanec
Tue Jul 23, 2013 2:21 pm
Forum: Help
Topic: Report help please. Timesheet excel export
Replies: 5
Views: 4594

Re: Report help please. Timesheet excel export

Please try using the Payroll Export Report in the Generic Excel/CSV format. Doing so should get you closer to the results you're looking for.
by shanec
Tue Jul 23, 2013 1:03 pm
Forum: Help
Topic: Network Time out error in Request autorization
Replies: 1
Views: 1655

Re: Network Time out error in Request autorization

In order for us to assist you with this issue please view this posting: http://forums.timetrex.com/viewtopic.php?f=6&t=89
by shanec
Tue Jul 23, 2013 11:27 am
Forum: Help
Topic: Paystub Error
Replies: 8
Views: 4749

Re: Paystub Error

1. Create a Secondary Wage Group - Click the Company menu item in the menu bar along the top. - Click the Secondary Wage Group icon in the icon bar also located along the top. - We recommend naming this secondary wage group: Overtime - Click on the Save icon located along the top to save the Seconda...
by shanec
Tue Jul 23, 2013 9:37 am
Forum: Help
Topic: Paystub Error
Replies: 8
Views: 4749

Re: Paystub Error

We require more information in order to assist you further.
Do your employees ever switch between driving and loading within the same pay period? Please provide examples of typical scenarios in either case.
by shanec
Tue Jul 23, 2013 8:36 am
Forum: Installation Help
Topic: Time Trex Secure Login Problem
Replies: 1
Views: 2810

Re: Time Trex Secure Login Problem

In order for us to assist you with this issue please view this posting: http://forums.timetrex.com/viewtopic.php?f=6&t=89
by shanec
Mon Jul 22, 2013 4:56 pm
Forum: Help
Topic: Network Time Out
Replies: 1
Views: 1696

Re: Network Time Out

In order for us to assist you with this issue please view this posting: http://forums.timetrex.com/viewtopic.php?f=6&t=89
by shanec
Mon Jul 22, 2013 4:48 pm
Forum: Help
Topic: Paystub Error
Replies: 8
Views: 4749

Re: Paystub Error

Change your Wage Group to -Default- so your employee can earn a wage for regular time which will resolve your issue. Please see the section on Secondard Wage Groups in the TimeTrex Administrator Guide for more information: http://help.timetrex.com/index.php/TimeTrex_Professional_Edition_Administrato...
by shanec
Mon Jul 22, 2013 3:22 pm
Forum: Help
Topic: Pay Period not displayed and calculated
Replies: 2
Views: 2125

Re: Pay Period not displayed and calculated

Make sure a Pay Period Schedule is selected for your employees. Click Employee -> Employees -> [Employee's Name] -> Edit icon Be sure to click on the Save icon to keep your changes. Now, import any punches to the Pay Period Schedule: - Click the Payroll menu item in the menu bar along the top. - Cli...
by shanec
Fri Jul 19, 2013 2:43 pm
Forum: Help
Topic: Tax computation in timetrex
Replies: 5
Views: 3082

Re: Tax computation in timetrex

Here are the calculations for your Tax / Deductions: TYPE=Tax NAME=10% CALCULATION = ADVANCED PERCENT (TAX BRACKET ALT.) PERCENTAGE = 10% ANNUAL DEDUCTION AMOUNT = 0 ANNUAL AMOUNT GREATER THAN = $12,192 ANNUAL AMOUNT LESS THAN = $121,968 ANNUAL FIXED AMOUNT = 0 TYPE=Tax NAME=15% CALCULATION = ADVANC...