Search found 7839 matches
- Tue Apr 26, 2022 7:46 am
- Forum: Installation Help
- Topic: LDAP server multiple options?
- Replies: 1
- Views: 4107
Re: LDAP server multiple options?
Only a single LDAP server is supported at this time.
- Tue Apr 19, 2022 9:29 am
- Forum: Installation Help
- Topic: upgrade database not fully upgraded
- Replies: 20
- Views: 55882
Re: upgrade database not fully upgraded
Something is crashing and not providing any error logs. Because we don't support TimeTrex on RasPi, nor recommend using it on such a device, there isn't much more we can help with at this time.
- Mon Apr 18, 2022 3:14 pm
- Forum: Help
- Topic: Using TimeTrex API tools
- Replies: 3
- Views: 1734
Re: Using TimeTrex API tools
Easiest way is to go through the web interface Import Wizard and create the mapping there, save it as a specific name (preferably without spaces or special characters), then you can use the "import.php" file's "-export_map <name>" parameter to export the saved mapping to a file, ...
- Mon Apr 18, 2022 3:11 pm
- Forum: Installation Help
- Topic: upgrade database not fully upgraded
- Replies: 20
- Views: 55882
Re: upgrade database not fully upgraded
Unfortunately the logs still aren't showing any useful information. Your Apache PHP.ini file does have extremely low memory and execution time limits. In theory this shouldn't affect things, but its worth a try to test. If you edit that file, then change the following: max_execution_time = 30 to: ma...
- Mon Apr 18, 2022 9:57 am
- Forum: Installation Help
- Topic: upgrade database not fully upgraded
- Replies: 20
- Views: 55882
Re: upgrade database not fully upgraded
Sure, we can take another look.
Can you also upload your php.ini used by Apache/PHP and the one used by the CLI PHP?
Can you also upload your php.ini used by Apache/PHP and the one used by the CLI PHP?
- Mon Apr 18, 2022 8:43 am
- Forum: Installation Help
- Topic: upgrade database not fully upgraded
- Replies: 20
- Views: 55882
Re: upgrade database not fully upgraded
Ok, so according to that the upgrade succeeded.
The permission errors should be corrected, but if you re-run the web-based installer, it should give you more specific error messages that are actionable.
The permission errors should be corrected, but if you re-run the web-based installer, it should give you more specific error messages that are actionable.
- Fri Apr 15, 2022 3:57 pm
- Forum: Installation Help
- Topic: upgrade database not fully upgraded
- Replies: 20
- Views: 55882
Re: upgrade database not fully upgraded
Other than a few errors about being unable to connect to your database from earlier in the day, I don't see anything helpful in those error logs unfortunately. One other thing you could try is running the following command (with the proper path of course): php /var/www/timetrex/tools/unattended_upgr...
- Fri Apr 15, 2022 2:07 pm
- Forum: Installation Help
- Topic: upgrade database not fully upgraded
- Replies: 20
- Views: 55882
Re: upgrade database not fully upgraded
Unfortunately it appears that PHP may be crashing as the log file doesn't contain any useful information or error messages. Do you have a Apache or PHP error log from the day you attempted the upgrade that you could send as well?
- Fri Apr 15, 2022 12:30 pm
- Forum: Installation Help
- Topic: upgrade database not fully upgraded
- Replies: 20
- Views: 55882
Re: upgrade database not fully upgraded
Please upload your TimeTrex log file to our secure upload site then reply here in the forums to let us know the file name that you uploaded:
https://www.timetrex.com/r.php?id=secure_upload
https://www.timetrex.com/r.php?id=secure_upload
- Mon Apr 04, 2022 8:00 am
- Forum: Help
- Topic: Payroll processed
- Replies: 7
- Views: 1923
Re: Payroll processed
Has your bank provided you with the specific ACH settings they require? If not, you will first need to obtain that from them so they can be entered into TimeTrex and therefore included in the ACH file that TimeTrex generates for your bank.
- Sun Apr 03, 2022 8:09 am
- Forum: Help
- Topic: Payroll processed
- Replies: 7
- Views: 1923
Re: Payroll processed
As mentioned in previous posts, if you did not upload the ACH file that TimeTrex generated to your bank for processing, your employees will not get paid. You will need to pay them with some other method now, such as check.
- Fri Apr 01, 2022 5:27 pm
- Forum: Help
- Topic: Payroll processed
- Replies: 7
- Views: 1923
Re: Payroll processed
TimeTrex Community Edition automates the generation of NACHA (ACH) formatted files to facilitate direct deposit with your bank.
- Fri Apr 01, 2022 3:28 pm
- Forum: Help
- Topic: Payroll processed
- Replies: 7
- Views: 1923
Re: Payroll processed
If you are using TimeTrex Community Edition, when processing payroll for direct deposit you would have downloaded a ACH file which needs to be sent to your bank for further processing. Therefore when the employees will be paid will depend on your bank after that point.
- Tue Mar 29, 2022 12:52 pm
- Forum: Help
- Topic: Wages by employee Report
- Replies: 4
- Views: 1549
Re: Wages by employee Report
Please see the Administrator Guide regarding Secondary Wage Groups, specifically the highlighted note:
https://help.timetrex.com/v15.0/communi ... Groups.htm
https://help.timetrex.com/v15.0/communi ... Groups.htm
- Wed Mar 23, 2022 10:01 am
- Forum: Help
- Topic: Wages by employee Report
- Replies: 4
- Views: 1549
Re: -wages by employee Report
Can you go to Employee -> Wages, and attach a screenshot of that screen please?
- Tue Mar 15, 2022 8:05 am
- Forum: Developers
- Topic: Publish button for schedule
- Replies: 1
- Views: 4731
Re: Publish button for schedule
It is on our roadmap for a future release.
- Thu Mar 03, 2022 1:53 pm
- Forum: Help
- Topic: Transferring from Cloud-hosted to Self-hosted Environment
- Replies: 4
- Views: 1569
Re: Transferring from Cloud-hosted to Self-hosted Environment
Yes, of course. However it could potentially be weeks or months worth of work to do properly to any extent more than the export/import method. Keep in mind much of the data is interlinked with one another. So you can't just pull punches and import them. First you need all the prerequisite data such ...
- Thu Mar 03, 2022 12:43 pm
- Forum: Help
- Topic: Transferring from Cloud-hosted to Self-hosted Environment
- Replies: 4
- Views: 1569
Re: Transferring from Cloud-hosted to Self-hosted Environment
You would need to export reports in CSV from the cloud hosted instance and import them using the import wizard on the on-site instance of TimeTrex. Unfortunately this can't be done with all types of data though.
- Thu Mar 03, 2022 12:36 pm
- Forum: Developers
- Topic: Creating Schedule whit APISchedule
- Replies: 6
- Views: 5285
Re: Creating Schedule whit APISchedule
Normally if the data you are sending is incorrect, you would get a detailed error message as to why that is the case. Because you are not receiving that, its likely that something larger is wrong, such as invalid URL, API key/SessionID, or the end-point you are calling into is incorrect. The api/jso...
- Wed Mar 02, 2022 10:30 am
- Forum: Developers
- Topic: Creating Schedule whit APISchedule
- Replies: 6
- Views: 5285
Re: Creating Schedule whit APISchedule
Turn on debug logging in the timetrex.ini.php file, then attach a copy of the log here that includes the API request you are trying to make.
- Tue Mar 01, 2022 5:45 pm
- Forum: Developers
- Topic: Creating Schedule whit APISchedule
- Replies: 6
- Views: 5285
Re: Creating Schedule whit APISchedule
We will need more to go on, like what is the full and exact output displayed on the screen when you run that code? What is does var_dump($user_data); show?
- Thu Feb 03, 2022 8:47 pm
- Forum: Help
- Topic: Kiosk Mode can't find on my system
- Replies: 3
- Views: 6952
Re: Kiosk Mode can't find on my system
You can obtain pricing information here:
https://www.timetrex.com/quote
https://www.timetrex.com/quote
- Thu Feb 03, 2022 8:39 am
- Forum: Help
- Topic: Kiosk Mode can't find on my system
- Replies: 3
- Views: 6952
Re: Kiosk Mode can't find on my system
Correct, as clearly stated at the top of the description on the Apple/Google App Stores, the mobile app does not function with the Community Edition. The Administrator Guide link that you referred to is also for the Enterprise Edition of TimeTrex.
- Wed Feb 02, 2022 8:47 am
- Forum: Installation Help
- Topic: PHP CLI requirements errors can someone help !
- Replies: 2
- Views: 4653
Re: PHP CLI requirements errors can someone help !
It appears you are trying to run that from a web browser instead of an actual command line, so thats the first problem.
The next problem is the database is set to "mariadb" which is not a supported database.
The next problem is the database is set to "mariadb" which is not a supported database.
- Mon Jan 31, 2022 8:43 am
- Forum: Help
- Topic: Medicare wages (box 5) not showing in W2 printouts
- Replies: 4
- Views: 1456
Re: Medicare wages (box 5) not showing in W2 printouts
Upon installation, TimeTrex assigns all federal (and some state) taxes to Employee -> New Hire Defaults, so they are assigned to each new employee you add automatically. So either these defaults were modified, or you manually unassigned Medicare from each employee. Anyways, unfortunately in this cas...