Search found 198 matches

by macbeth
Thu May 23, 2013 10:08 am
Forum: Help
Topic: Wrong Time Displaying
Replies: 4
Views: 2864

Re: Wrong Time Displaying

That fixed it, thanks Shaun!
by macbeth
Thu May 23, 2013 8:45 am
Forum: Help
Topic: Wrong Time Displaying
Replies: 4
Views: 2864

Re: Wrong Time Displaying

Halifax, NS would be the closest
by macbeth
Thu May 23, 2013 7:20 am
Forum: Help
Topic: Wrong Time Displaying
Replies: 4
Views: 2864

Wrong Time Displaying

Hi! After updating to version 7, the times on our timesheets are off by three hours even though under preferences it shows the proper time zone AST. Why? Thank you!
by macbeth
Thu Apr 11, 2013 11:25 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Should it work if I create a holiday for Saturday?
by macbeth
Thu Apr 11, 2013 10:20 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Shaun, is there a safe way to test this without messing up already processed payrolls? Can I make a fake holiday for saturday for an employee and then generate a paystub that I can delete after? Thanks,
by macbeth
Wed Apr 10, 2013 6:14 pm
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Makes sense! I'll try it, thank you!
by macbeth
Wed Apr 10, 2013 5:05 pm
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Hi Shaun, any thoughts on this? Thanks
by macbeth
Thu Apr 04, 2013 10:59 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Paystub
by macbeth
Thu Apr 04, 2013 10:57 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Here is the timesheet
by macbeth
Thu Apr 04, 2013 10:54 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Policy.jpg
Here is the policy
by macbeth
Thu Apr 04, 2013 10:19 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

will do....
by macbeth
Thu Apr 04, 2013 10:12 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Yes, I have recalculated the timesheet and deleted the paystubs and started again. The hours worked show up on their timesheet as "holiday", but it's not getting to the paystub for some reason. I ended up just doing a paystub amendment manually for this pay but would like to have it workin...
by macbeth
Thu Apr 04, 2013 9:37 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Re: Good Friday

Hi Shaun, thank you. I have that set up and it doesn't show on their paystub, what am I missing?
by macbeth
Thu Apr 04, 2013 9:22 am
Forum: Help
Topic: Good Friday
Replies: 16
Views: 6434

Good Friday

Hi! I'm almost bald from pulling my hair out, lol! I'm not doing something right and I can't find it! I just need to pay employees who worked Good Friday time and one half for the hours worked. Firstly, the hours they worked aren't showing on their paystub, even though it shows on their timesheet. T...
by macbeth
Fri Nov 02, 2012 9:30 am
Forum: Help
Topic: geting a network timeout with 5.1 on new install of timetrex
Replies: 16
Views: 14121

Re: geting a network timeout with 5.1 on new install of time

I'm having this problem too, works fine with the old interface, but not since upgrading to 5.1 with the new interface. My issue is with trying to open reports, though, thanks
by macbeth
Tue Aug 28, 2012 5:46 am
Forum: Help
Topic: Permission Denied
Replies: 1
Views: 1840

Permission Denied

HI! Somehow the employee permissions changed in the last update. They were then able to see each others employee info. I went to permissions and fixed it, but now when they go to punch in they get a permission denied message. They are able to view their timesheet, punch in or out, but they still see...
by macbeth
Wed Jun 20, 2012 3:15 pm
Forum: Help
Topic: Missing time on pay stub
Replies: 2
Views: 1710

Re: Missing time on pay stub

You're right again, lol! Thanks a bunch!
by macbeth
Wed Jun 20, 2012 3:14 pm
Forum: Help
Topic: Print Paystubs
Replies: 6
Views: 3425

Re: Print Paystubs

Awesome! Thanks, Shaun!
by macbeth
Fri Jun 15, 2012 5:38 pm
Forum: Help
Topic: Print Paystubs
Replies: 6
Views: 3425

Re: Print Paystubs

Nope, same thing. I might switch to Internet Explorer if you have no more suggestions, thanks Shaun
by macbeth
Fri Jun 15, 2012 4:40 am
Forum: Help
Topic: Missing time on pay stub
Replies: 2
Views: 1710

Missing time on pay stub

Hi, I have a new employee who worked 27 hrs 20 min according to her timesheet but only got paid for 19hrs 20 min and I can't see why. The only thing I can see is that I punched her in for 8 hours her first day, would that be why? Thanks
by macbeth
Thu Jun 14, 2012 5:13 pm
Forum: Help
Topic: Print Paystubs
Replies: 6
Views: 3425

Re: Print Paystubs

v5.0.6 and google chrome, but I don't get an option to open it. Thanks
by macbeth
Thu Jun 14, 2012 12:55 pm
Forum: Help
Topic: Print Paystubs
Replies: 6
Views: 3425

Print Paystubs

Hi, is there a shortcut to print paystubs while processing payroll? I can only see a way to view it which saves it to the desktop, open it in a pdf reader, print it from there and delete the ones on the desktop. Is there a faster way? p/s using the new interface which is awesome! Thanks
by macbeth
Thu Apr 26, 2012 5:57 am
Forum: Help
Topic: Rounding Policy Question
Replies: 1
Views: 1532

Rounding Policy Question

Hi!
Is it possible to do this with rounding policies and how? If an employee punches out between 15 and 30 minutes after the hour they are to get paid the full half hour. If an employee punches out from 31 to 60 minutes after the hour, they are to be paid the full hour. Thanks!
by macbeth
Thu Apr 19, 2012 6:46 am
Forum: General Discussion
Topic: Adjusting for unaccounted Holiday.
Replies: 7
Views: 5477

Re: Adjusting for unaccounted Holiday.

Shaun, I had this same problem for Good Friday Apr 6/2012. I added the holiday to the holiday policy and it worked. Do I have to add all upcoming holidays like this? I do have a recurring holiday list that displays the upcoming holidays for 2012, will they be taken into consideration when T/T calcul...
by macbeth
Sun Apr 17, 2011 4:07 pm
Forum: Help
Topic: Transfer to new pc
Replies: 2
Views: 1901

Re: Transfer to new pc

Thank you for the excellent instructions! The process went flawlessly!