Search found 38 matches

by webmaster
Mon Apr 04, 2016 11:27 am
Forum: Help
Topic: Incorrect Exception Emails being Sent
Replies: 7
Views: 3964

Incorrect Exception Emails being Sent

Hello, We are using TT Community version 8.0.9 automatically installed on a windows server in the USA - ohio For the past few weeks , managers have been receiving some exception unexcused absence emails that are incorrect. When we look later by logging onto the server the exceptions are not there an...
by webmaster
Fri Oct 02, 2015 12:00 pm
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 4285

Re: First Level Managers can see Salary of Whole Company

Any other ideas out there or is this just how it is in TimeTrex? Where managers can see all wage info and not just their subordinates.
by webmaster
Fri Sep 18, 2015 9:52 am
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 4285

Re: First Level Managers can see Salary of Whole Company

all the punch permissions are allowed except - delete transfer on, delete, edit own
by webmaster
Fri Sep 18, 2015 7:12 am
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 4285

Re: First Level Managers can see Salary of Whole Company

I made those suggested changes, so now the permissions are : ----CHANGE----- Employees: add, edit, edit advanced, edit hierarchy, edit own, edit own bank info, edit own password, edit own quick punch password, edit pay period schedule, edit permission group, edit policy group, edit subordinate, enab...
by webmaster
Thu Sep 17, 2015 10:46 am
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 4285

Re: First Level Managers can see Salary of Whole Company

Thanks for the speedy reply! They are Employees: add, edit, edit advanced, edit hierarchy, edit own, edit own bank info, edit own password, edit own quick punch password, edit pay period schedule, edit permission group, edit policy group, edit subordinate, enabled, enroll subordinate, view, view own...
by webmaster
Thu Sep 17, 2015 10:06 am
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 4285

First Level Managers can see Salary of Whole Company

Hello, We are using TT Community version 8.0.9 automatically installed on a windows server in the USA - ohio Our first level managers are listed as supervisors (subordinates only) with what looks to me like the correct permissions. They use the timesheet summery --> Total time + wage by employee for...
by webmaster
Sat Jan 17, 2015 3:38 pm
Forum: Help
Topic: Email not working - TimeTrexSoapClient error
Replies: 4
Views: 2402

Re: Email not working - TimeTrexSoapClient error

Horray! It worked. Email now being send at id of 2. Thank you much.
by webmaster
Wed Jan 14, 2015 8:29 pm
Forum: Help
Topic: Email not working - TimeTrexSoapClient error
Replies: 4
Views: 2402

Re: Email not working - TimeTrexSoapClient error

Thanks for the idea, but the email is still not working. The error message from the timetrex.log is below. Any other ideas out there to fix this? ---------------[ 15-Jan-2015 3:15:58 +0000 (PID: 6572) ]--------------- DEBUG [L0374] [98ms]: [Function](): New version available, check current system re...
by webmaster
Sat Jan 10, 2015 8:52 am
Forum: Help
Topic: Email not working - TimeTrexSoapClient error
Replies: 4
Views: 2402

Email not working - TimeTrexSoapClient error

Hello, We are using TT Community version 7.4.7 automatically installed on a windows server in the USA - ohio No email notifications are being sent out. I have tried both SOAP and SMTP settings in timetrex.ini and I can't get either set to work. I receive the error below in the timetrex.log and wonde...
by webmaster
Sat Dec 20, 2014 9:16 am
Forum: Help
Topic: Monthly Pay Period will not coincide with actual month.
Replies: 5
Views: 3300

Re: Monthly Pay Period will not coincide with actual month.

It Worked! I don't know how but it worked! Thank you so much
by webmaster
Fri Dec 19, 2014 2:04 pm
Forum: Help
Topic: Monthly Pay Period will not coincide with actual month.
Replies: 5
Views: 3300

Re: Monthly Pay Period will not coincide with actual month.

auto result
auto result
Here is the pay periods it is generating.
by webmaster
Fri Dec 19, 2014 11:46 am
Forum: Help
Topic: Monthly Pay Period will not coincide with actual month.
Replies: 5
Views: 3300

Re: Monthly Pay Period will not coincide with actual month.

screenshot
screenshot
Thank you for the reply. Below is the screenshot.
by webmaster
Tue Dec 16, 2014 12:52 pm
Forum: Help
Topic: Monthly Pay Period will not coincide with actual month.
Replies: 5
Views: 3300

Monthly Pay Period will not coincide with actual month.

Hello, We are using TT Community version 7.4.7 automatically installed on a windows server in the USA - ohio Our company's pay period is monthly and coincides with the actual month. When we create a new pay period schedule, set to monthly, select the first day of the month as the start day and selec...