TimeTrex Time and Attendance

The TimeSheet Detail Report which can be found by clicking Report -> TimeSheet Reports, and then from the drop-down menu selecting TimeSheet Detail should meet your needs.

Please email support@timetrex.com for assistance with your password reset issue.

For the steps to add new employees please see the Employees section of the TimeTrex Administrator Guide by clicking Help -> Administrator Guide or viewing this link:
http://help.timetrex.com/v9.0/community ... loyees.htm

Hierarchies define the relationship between superior(s) and subordinates which should meet your needs. For more information please see the Hierarchy section of the TimeTrex Administator Guide: http://help.timetrex.com/v9.0/community/#Modules/Hierarchy.htm%3FTocPath%3DModules%7CCore%7CCompany%2520Inf...

Employees associated with the "Regular Employee (Manual Entry)" Permission Group have the ability to Add/Edit/Delete their own Punches directly onto their own timesheet. For more information please see the Employees section of the TimeTrex Administrator Guide: http://help.timetrex.com/v9.0...

Community Edition accounts left inactive for more than 30 days are automatically purged from our system.

You can download TimeTrex from the following link: https://www.timetrex.com/onsite_communi ... p=download

Missing In Punch Exceptions are not triggered in real-time, as TimeTrex must wait until the Maximum Shift Time is exceeded (default is 16hrs) before it can know for sure that an employee forgot to punch versus being late.

The Quick Punch feature should meet your needs and is available in the Professional Edition and above.

Make sure that your Absence Policies are assigned to the appropriate Policy Group(s) which can be found by clicking Policy -> Policy Groups. For more information please see the Policy Groups section of the TimeTrex Administrator Guide: http://help.timetrex.com/v9.0/community/#Modules/Policy_Groups.htm

Please post an uncropped screenshot of the timesheet screen (found by clicking Attendance -> TimeSheet) of the employee that you're referring to.

As April 1, 2016 is too far in the past to make timesheet adjustments we recommend creating a Pay Stub Amendment for the amount owed to the employee with an Effective Date in the current Pay Period. To create the Pay Stub Amendment click Payroll -> Pay Stub Amendments, click the New icon. For more i...

You need to setup a hierarchy that defines the superior/subordinate relationships, then assign the superiors to the Supervisor (Subordinates Only) Permission Group. That will limit them to only seeing their subordinates defined in the hierarchy. For more information please see the Hierarchy section ...

Wage adjustments do not apply to timesheets retroactively. Recalculating your employee's timesheet for the Pay Period containing June 16 by clicking Attendance -> TimeSheet, and then clicking the ReCalculate TimeSheet icon should resolve your issue.

The employee's wage may not be set for the time period that you are trying to pay the employee. For example if an employee was hired on Jan 1st, but their wage was set to be effective on Jan 16th, they would not have any earnings from Jan 1st to 15th, even if their is time on their timesheet.

It is not possible to customize the Punch Type options.

To enable accruals you will need to associate employees (students) as well as Accrual Policies with a Policy Group which can be found by clicking Policy -> Policy Groups. For more information please see the Accrual Policies section of the TimeTrex Administrator Guide: http://help.timetrex.com/v9.0/c...

In order to get started with TimeTrex you can read the TimeTrex Adminitrator Guide which can be found in TimeTrex itself by clicking Help -> Administrator Guide

Employees associated with the "Regular Employee (Punch In/Out)" Permission Group are required to punch In/Out using Attendance -> In/Out while an employee with the "Regular Employee (Manual Entry)" Permission Group has the ability to Add/Edit/Delete their own Punches directly ont...

Is the IP address from your new internet service provider static or dynamic?

In order for us to assist you further please post screenshots of your Accrual Policy's Accrual Policy tab and Length Of Service Milestones tab.

Make sure that your Accrual Policy is associated with a Policy Group which can be found by clicking Policy -> Policy Groups. For more information please see the Policy Groups section of the TimeTrex Administrator Guide: http://help.timetrex.com/wiki/index.php?title=TimeTrex_Administrator_Guide&t...

A Critical Exception is the highest severity level notification that if not resolved TimeTrex cannot properly apply policies resulting in incorrect timesheets as it won't have all the information it needs. For example according to your screenshot the M3 Critical Exception on May 21, 2016 indicates a...

I apologize for the misunderstanding. If you schedule your employees in TimeTrex you should be able to resolve your issue by enabling the Strict Schedule feature in the Rounding Policy. For more information about the Strict Schedule feature please see the Rounding Policies section of the TimeTrex Ad...

A Rounding Policy rounding Normal Out punches Down to the nearest hour (01:00) Interval should meet your needs. For more information please see the Rounding Policies section of the TimeTrex Administrator Guide: http://help.timetrex.com/TimeTrex_Administrator_Guide?tt_version=900http://help.timetrex....