Search found 7839 matches

by shaunw
Wed Apr 11, 2007 2:43 pm
Forum: Installation Help
Topic: Installation Issue at license.php
Replies: 3
Views: 4226

Change your base_url line to:

Code: Select all

base_url = "/~strategi "
by shaunw
Wed Apr 11, 2007 9:09 am
Forum: Help
Topic: Help with pay stub
Replies: 3
Views: 4021

Debit and Credit columns aren't required, they are only used for the General Ledger report. It is no problem to leave them blank.

You don't need to setup an accrual either if you don't want to.
by shaunw
Wed Apr 11, 2007 9:07 am
Forum: Help
Topic: Uncaught exception 'ADODB_Exception'
Replies: 6
Views: 14727

Run the following commands at your MySQL console. Then double check that all tables have been converted to InnoDB with the same command you used to check before. alter table absence_policy ENGINE=InnoDB; alter table accrual ENGINE=InnoDB; alter table accrual_balance ENGINE=InnoDB; alter table accrua...
by shaunw
Wed Apr 11, 2007 9:02 am
Forum: Installation Help
Topic: Installation Issue at license.php
Replies: 3
Views: 4226

Warning: Error parsing /home/strategi/public_html/includes/../timetrex.ini.php on line 14 in /home/strategi/public_html/includes/global.inc.php on line 53
This is the issue here, you have a parse error in the timetrex.ini.php file on line 14. Can you please paste lines 10-15 here?
by shaunw
Tue Apr 10, 2007 10:03 am
Forum: Help
Topic: Big error in showing punchs.
Replies: 5
Views: 5901

This is almost certainly caused by your pay period schedules daily continuous time setting. What do you currently have it set to?
by shaunw
Tue Apr 10, 2007 9:11 am
Forum: Help
Topic: Big error in showing punchs.
Replies: 5
Views: 5901

What is your pay period schedules daily continuous time set to?

Can you provide a screenshot of the MyTimeSheet page with the offending punches on it?

As well, please include the debug output at the bottom of the page, the SQL queries at the top are not of much use.
by shaunw
Mon Apr 09, 2007 11:09 am
Forum: Help
Topic: Help with pay stub
Replies: 3
Views: 4021

Please see section 2.6 and 5.7 of the TimeTrex Administrator Guide in Help -> Administrator Guide.

It will explain pay stubs and pay stub accounts.
by shaunw
Thu Apr 05, 2007 10:20 am
Forum: Installation Help
Topic: Installation Error (SOAP and PEAR)
Replies: 3
Views: 6646

I assume you are running Windows, so to install PEAR you need to find the go-pear.bat file in your PHP directory somewhere. If you run that file it should install PEAR for you. To increase the memory limit search for: memory_limit in your php.ini file. Once changed you must restart your web server.
by shaunw
Thu Apr 05, 2007 7:59 am
Forum: Installation Help
Topic: Installation Error (SOAP and PEAR)
Replies: 3
Views: 6646

Have a look at these other topics where installing SOAP was discussed, they should get you started.

http://forums.timetrex.com/viewtopic.ph ... +extension
http://forums.timetrex.com/viewtopic.ph ... +extension
by shaunw
Wed Apr 04, 2007 3:06 pm
Forum: Help
Topic: Total Time won't Calculate
Replies: 10
Views: 9656

I wouldn't use 8:30 as your daily start time for pay periods. This means that if someone punches in at 8:00AM on the day your pay period switches, it will place those hours on the previous pay period. In 99.9% of the cases you want: Daily Start Time: 00:00 Daily Continuous Time: 12:00 Once you chang...
by shaunw
Wed Apr 04, 2007 1:50 pm
Forum: Help
Topic: SUPERVISOR (SUBORDINATES ONLY)
Replies: 3
Views: 4232

Administration -> Employee Administration, then beside each employee will be a "permission" link. Make sure you are viewing the employee functions, by clicking "Employee" at the top of the "Functions" column.
by shaunw
Wed Apr 04, 2007 1:49 pm
Forum: Help
Topic: Clocking in/out issue
Replies: 1
Views: 2883

Using the punch In/Out page to punch in, then immediately out again usually will not work. Several things can cause issues (ie: rounding policies), try waiting 5-10 minutes before punching out again. If your rounding policy is more then 10 minutes, you may have to wait longer. If you are switching d...
by shaunw
Wed Apr 04, 2007 1:44 pm
Forum: Help
Topic: Total Time won't Calculate
Replies: 10
Views: 9656

It appears that you have "gaps" in your punches. All punches in TimeTrex must be "paired" in order to be totaled. For example: In: 8:00 AM Out: <blank> In: <blank> Out: 5:00PM TimeTrex can't produce a total because their are missing punches to fill in the blanks, it should look l...
by shaunw
Wed Apr 04, 2007 10:16 am
Forum: Help
Topic: Total Time won't Calculate
Replies: 10
Views: 9656

"Pay Period: NONE" Yes, that is the issue. What you need to do is this: 1. Go to Administration -> Payroll -> Pay Period Schedule 2. Click "View" beside your pay period schedule 3. Starting at the earliest (bottom) of the pay period list, on EACH and every pay period, click &quo...
by shaunw
Wed Apr 04, 2007 8:51 am
Forum: Help
Topic: Total Time won't Calculate
Replies: 10
Views: 9656

Really, you only need to have a the pay period start on the same day as employees punch in/out, we just recommend going a little earlier "just in case". If thats the case for you though, there is no need to create additional pay periods. So are you saying that the employee that does not ha...
by shaunw
Wed Apr 04, 2007 8:20 am
Forum: Help
Topic: SUPERVISOR (SUBORDINATES ONLY)
Replies: 3
Views: 4232

On the permission page you want to go the "Attendance" permission group, and deny access to: Punch: Edit Own Punch: Delete Own Punch: Add Accruals: Add Accruals: Edit Own Accruals: Delete Own Unfortunately we don't have an "Add Own" permission, so by denying access to "Add&q...
by shaunw
Wed Apr 04, 2007 8:14 am
Forum: Help
Topic: Total Time won't Calculate
Replies: 10
Views: 9656

At the bottom of the timesheet page, right above the total time tables does it say: Employee is not assigned to a Pay Period Schedule If so, you need to create a pay period schedule and assign the employee to it. When you are creating the pay period schedule I recommend setting the "Create Init...
by shaunw
Tue Apr 03, 2007 5:17 pm
Forum: Feature Requests
Topic: Fedora Core 5 MySQL support
Replies: 6
Views: 8647

Add something along the lines of:

extension=mysql.so

To your php.ini file.
by shaunw
Tue Apr 03, 2007 5:16 pm
Forum: General Discussion
Topic: Best way to improve performance
Replies: 2
Views: 5307

You can try installing APC (http://pecl.php.net/package/APC), but that will only give a 10-30% performance increase.

Increasing the CPU power will be most beneficial, then ram.
by shaunw
Tue Apr 03, 2007 3:40 pm
Forum: Feature Requests
Topic: Fedora Core 5 MySQL support
Replies: 6
Views: 8647

Yes, you can add the "if" statement, or you can tell php.ini to load the MySQL extension without modifying any TimeTrex code. (easier upgrades)

Either way I will pass this on to our developers to see if they can do something to help the issue.
by shaunw
Tue Apr 03, 2007 1:10 pm
Forum: Feature Requests
Topic: Fedora Core 5 MySQL support
Replies: 6
Views: 8647

You don't need to recompile PHP either way. Simply add the MySQL extension to your php.ini file and it will automatically be loaded that way.
by shaunw
Mon Apr 02, 2007 9:13 pm
Forum: Installation Help
Topic: Another WARNING: TimeTrex was unable to set timezone problem
Replies: 11
Views: 9484

Yes, that should work.
by shaunw
Mon Apr 02, 2007 7:55 pm
Forum: Installation Help
Topic: Another WARNING: TimeTrex was unable to set timezone problem
Replies: 11
Views: 9484

It means your PST timezone will observe daylight saving time, which it normally would not. My last post about downloading the raw timezone tables is what all windows users and some unix users have to do, so I highly recommend you give it a try. It should provide nearly every timezone you could ever ...
by shaunw
Mon Apr 02, 2007 1:38 pm
Forum: Help
Topic: Weird error message when changing "Policy Group" o
Replies: 7
Views: 7132

Yes, it could definitely be caused by a permission issue. It appears your cron jobs are being run as root, and not as the apache user.

Make sure they run as the apache user and that should fix the problem.
by shaunw
Mon Apr 02, 2007 1:36 pm
Forum: Installation Help
Topic: Another WARNING: TimeTrex was unable to set timezone problem
Replies: 11
Views: 9484

You can try downloading the timezone database from:

http://dev.mysql.com/downloads/timezones.html

That might work better for you.