Delicious      Technorati      Blinklist      Furl      Reddit

TimeTrex Time and Attendance

TimeTrex Time and Attendance


* FAQ    * Search
* Login   * Register

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 6 posts ] 
Author Message
PostPosted: Tue Jul 18, 2017 4:09 am 
Offline

Joined: Tue Jul 18, 2017 4:03 am
Posts: 3
Hi..
After migrating to new server, getting incorrect user name and password message even though I am trying with the correct one.
I am able to login with the same user id and password to old system but on new system it gives the error message.
Can you please help with this.


Top
 Profile  
 
PostPosted: Tue Jul 18, 2017 7:47 am 
Offline

Joined: Tue Sep 19, 2006 2:22 pm
Posts: 7299
When migrating servers you need to make sure you copy the timetrex.ini.php file from the original server to the new one and only change the minimum necessary information. If you change things like the "salt" value which is used to encrypt sensitive information (such as passwords), you will lose access to all encrypted data.


Top
 Profile  
 
PostPosted: Tue Jul 18, 2017 9:48 pm 
Offline

Joined: Tue Jul 18, 2017 4:03 am
Posts: 3
Hi..

Thanks for the update. But I followed the same procedure as specified in the below link
https://help.timetrex.com/v9.0/communit ... lation.htm

I copied the line which starts from Salt that was available in timetrex.ini.php file of old server to timetrex.ini.php file in new server.

Please guide further.


Top
 Profile  
 
PostPosted: Wed Jul 19, 2017 7:19 am 
Offline

Joined: Tue Sep 19, 2006 2:22 pm
Posts: 7299
I'm guessing that you have missed a step or done something incorrectly then. You may want to retry the migration from scratch and confirm that you follow all steps exactly.


Top
 Profile  
 
PostPosted: Tue Jul 25, 2017 2:40 am 
Offline

Joined: Tue Jul 18, 2017 4:03 am
Posts: 3
Hi..

Again followed the steps as specified and still I am not able to login with the user ID and password. It says incorrect user ID and password. Can you please guide how to login into Timetrex portal.
As specified in my previous post I am able to login to previous machine but not to new server.
Please help.


Top
 Profile  
 
PostPosted: Tue Jul 25, 2017 7:47 am 
Offline

Joined: Tue Sep 19, 2006 2:22 pm
Posts: 7299
Please send screenshots showing each operation/step that you have complete and what the output is so we can see where things are going wrong.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Time and Attendance




Powered by phpBB® Forum Software © phpBB Group