Mac and Safari issue with Verify button

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kplunkert
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Joined: Mon Jan 07, 2008 9:06 am
Location: Akron, Oh
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Mac and Safari issue with Verify button

Post by kplunkert »

Has anyone had a problem with the Safari browser on Macs not displaying the verify button on timesheets?

We have a couple agents that use Macs and they will see a verify button on their account on a windows pc. Go to the Mac and safari and no button.

Thanks

KJ Plunkert

shaunw
Posts: 7669
Joined: Tue Sep 19, 2006 2:22 pm

Re: Mac and Safari issue with Verify button

Post by shaunw »

I just double checked, the verify button is being displayed in Safari without any issues for me.

Keep in mind this button is time sensitive though, it is only displayed after the end of the pay period and before the transaction date. In v3.0 of TimeTrex you can adjust this, but in either case if you are testing the browsers on different days that isn't a good test.

andy
Posts: 19
Joined: Mon Aug 18, 2008 1:08 pm

Re: Mac and Safari issue with Verify button

Post by andy »

I am not seeing a verify button, but I sometimes do, on my mac. I think it's a different problem, and perhaps you can help.

We had timetrex 2.2.8 and last november new pay periods stopped being created. We upgraded to 3.0.4 in january, and within a few days the system automatically caught up and created pay periods for nove, dec, and jan.

When I look at my jan timesheet, it warns that the previous time period was not verified (which is true!). but when i go back to dec, or nov, etc. it says "Not verified" but does not give me the opportunity to verify (no button).

Is there a way to go back to those previous months and verify them? What do we have to do?

Andrew

shaunw
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Joined: Tue Sep 19, 2006 2:22 pm

Re: Mac and Safari issue with Verify button

Post by shaunw »

You will have to go to Admin -> Payroll -> Pay Period Schedules, Edit your pay period schedule, and modify the TimeSheet Verification Window. TimeSheets can only be verified within that window, so you will need to use values quite large, like 300-400 days most likely.

Verifying TimeSheets is for informational purposes only, so there is no need to go back and verify timesheets unless its a company policy to do so. It will not affect TimeTrex either way whatsoever.

andy
Posts: 19
Joined: Mon Aug 18, 2008 1:08 pm

Re: Mac and Safari issue with Verify button

Post by andy »

I went to Admin -> Payroll -> Pay Period Schedules, Edit. The only available things for TimeSheet Verification were:
Before Pay Period End Date and
Before Pay Period Transaction Date
I set them each to 400, but no verification buttons appeared.
If seems like what we need should be "after" not "before" ? would negative 400 help? Otherwise, what to do?

I like the idea of verification. That way people have to submit any off-site work time and, once they have verified, then we know they are happy with the data in timetrex.

I think in order to verify the current period, the past unverified ones need to be dealt with?
Or is there just an issue with buttons not appearing in my browser? The used to. I am using the last version of Mozilla on mac OS X 1.3.9

shaunw
Posts: 7669
Joined: Tue Sep 19, 2006 2:22 pm

Re: Mac and Safari issue with Verify button

Post by shaunw »

Yes, negative values work, and in your case are required.

Before Pay Period End Date: 0
Before Pay Period Transaction Date: -400

That should allow you to verify timesheets up to 400 days after their transaction date.

andy
Posts: 19
Joined: Mon Aug 18, 2008 1:08 pm

Re: Mac and Safari issue with Verify button

Post by andy »

OK, those setting worked fine and the Verify button appeared. Now, those periods say " PENDING AUTHORIZATION". I have not seen this before. Is it a new feature? I then went to the Admin menu, under "Authorization" hoping to see some entries I could authorize, but it shows:
Pending Requests
0 Requests found.

Pending TimeSheets
0 TimeSheets found.

Any suggestions?

Andrew

shaunw
Posts: 7669
Joined: Tue Sep 19, 2006 2:22 pm

Re: Mac and Safari issue with Verify button

Post by shaunw »

You need to have a hierarchy setup for TimeSheet objects so verified timesheets can be authorized by a supervisor.

andy
Posts: 19
Joined: Mon Aug 18, 2008 1:08 pm

Re: Mac and Safari issue with Verify button

Post by andy »

Ok, I set up a hierarchy and was able to authorize the timesheets of my "subordinates". But, I was not allowed to be my own subordinate, so I am not presented with my own authroization requests.

Is there a straightforward way for the system administrator to authorize his own timesheets? It would seem a little silly to set up a special uberlord account and have to log into it for just that one purpose....

Andrew

PS: I figured out how to set up the hierarchy you mentioned just by tooling around. If I (or another user) wanted to find out how to do so "properly", from your website, what would be the easiest way to locate such help? Is there a searchable online manual? Does one need to download the pdf manual? Links please.

andy
Posts: 19
Joined: Mon Aug 18, 2008 1:08 pm

Re: Mac and Safari issue with Verify button

Post by andy »

PPS:
I looked at:
http://www.timetrex.com/wiki/index.php/ ... #Hierarchy
by selecting Administrator Guide from the Help menu, but it didn't address my question, above.

I searched for forums for the word hierarchy, and the closest thing I came up with was:
http://forums.timetrex.com/viewtopic.ph ... =hierarchy

Andrew

shaunw
Posts: 7669
Joined: Tue Sep 19, 2006 2:22 pm

Re: Mac and Safari issue with Verify button

Post by shaunw »

Currently its not possible to be your own supervisor, at some point it doesn't make sense to have to authorize your own timesheets/requests.

andy
Posts: 19
Joined: Mon Aug 18, 2008 1:08 pm

Re: Mac and Safari issue with Verify button

Post by andy »

But it seems a bit sloppy, because then the admin has to look at messages about his own lack of being verified or authorization-pending status. Allowing him to self-authorize provides a way for the admin to know that the system is working correctly for everyone else.

My suggestion, especially if it is as simple as removing an error-check, is to go ahead and let someone be their own subordinate. Or you could show it as a warning rather than an error.

Yes?

And, in the meantime, what is the most proper way to handle the situation, or will I look at "Previous Pay Period requires verification!" in yellow forever?

shaunw
Posts: 7669
Joined: Tue Sep 19, 2006 2:22 pm

Re: Mac and Safari issue with Verify button

Post by shaunw »

Anyone can verify their timesheet, it just simply can't be authorized, so that yellow message will disappear once the timesheet has been verified, but it will stay in a "pending verification" state until a supervisor (if there is one or not) authorizes it.

andy
Posts: 19
Joined: Mon Aug 18, 2008 1:08 pm

Re: Mac and Safari issue with Verify button

Post by andy »

It doesn't seem to be quite that simple. Here is what it says for each month:

Verification
Andrew 01-Oct-09 4:23 AM
Verified
-----
Pay Period: 01-Oct-09 to 31-Oct-09
Andrew Papp 29-Jan-10 10:46 PM
PENDING AUTHORIZATION
-------
Pay Period: 01-Nov-09 to 30-Nov-09
Previous Pay Period requires verification!
Verification
Andrew 29-Jan-10 10:47 PM
PENDING AUTHORIZATION
-------
Pay Period: 01-Dec-09 to 31-Dec-09
Previous Pay Period requires verification!
Verification
Andrew 29-Jan-10 10:47 PM
PENDING AUTHORIZATION
--------
Pay Period: 01-Jan-10 to 31-Jan-10
Previous Pay Period requires verification!
Verification
Andrew 01-Feb-10 4:03 PM
PENDING AUTHORIZATION
---------
Pay Period: 01-Feb-10 to 28-Feb-10
Previous Pay Period requires verification!
Verification
Andrew Not Verified

So, it appears that the message about the previous pay period requiring verification appears until the previous month is both verified AND authorized, right? If so, could be cleaner.

shaunw
Posts: 7669
Joined: Tue Sep 19, 2006 2:22 pm

Re: Mac and Safari issue with Verify button

Post by shaunw »

Agreed, I will pass this on to our developers to investigate further.

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