The connection was reset

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optimus
Posts: 4
Joined: Sun Apr 28, 2013 1:53 pm

The connection was reset

Post by optimus »

This is my third time installing TimeTrex. I have had various problems but I have never had this problem before. I get to the License Acceptance page accept and hit Start then I get a "The connection was reset" "The connection to the server was reset while the page was loading." error. This happens every time I try. Because the installation screen doesn't even load I cannot even use debug. If anyone has any insight about what is going on I would really appreciate the help.

Thanks
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: The connection was reset

Post by shaunw »

Connection reset error is most often caused by a PHP fatal error, check your PHP error log for more information.
optimus
Posts: 4
Joined: Sun Apr 28, 2013 1:53 pm

Re: The connection was reset

Post by optimus »

Where can I find that log. Usually it seems like it is supposed to be in the /var /log directory but I can't find that directory in the file system. Thoughts?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: The connection was reset

Post by shaunw »

It depends on your Linux distribution and how you have things setup. It can be defined in your php.ini file though.
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