Not able to login on a specific system

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mehul
Posts: 1
Joined: Mon Dec 09, 2013 9:16 am

Not able to login on a specific system

Post by mehul »

Hi,
I am using timetrex for my small setup. We have around 12-15 employees.
Recently i made 3 new login for new recruits, but unfortunately they are not able to login to timetrex, it says please check your username and password...later on i discovered that we were able to login with those usernames on other systems, but not on the systems that were identified for the new recruits. Similary we were not able to login using any other active username on those systems.
Please help
Thanks
mehul
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: Not able to login on a specific system

Post by shanec »

What is the URL of TimeTrex on the computers that your employees are able to log into? What is the URL of TimeTrex on the computers that your employees are NOT able to log into?
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