Installation Issues - TimeTrex v9.0.0

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akbennett
Posts: 10
Joined: Tue Oct 14, 2014 4:02 pm

Installation Issues - TimeTrex v9.0.0

Post by akbennett »

Greetings.

I am in the process of upgrading to v9.0.0 from v7.4.4, using the automated installer. I am running Windows 7.

These are the errors that I am being alerted to:

*PHP CLI does not exist or is not executable

*PHP CLI requirements failed while executing

*All of the directories are listed as not writeable

The TimeTrex version (v9.0.0) is OK.

The PHP version (v5.3.25) is OK.


I would like some instruction on how to fix these issues.

Thank you,

akbennett
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by shaunw »

Did you run the installer as an Administrator?
akbennett
Posts: 10
Joined: Tue Oct 14, 2014 4:02 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by akbennett »

Hello Shaun!

Doh!!! Sadly, I did not.

What are the next steps to fixing my goof?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by shaunw »

Just follow the exact same process you already did, only do it logged in as an Administrator.
akbennett
Posts: 10
Joined: Tue Oct 14, 2014 4:02 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by akbennett »

Shaun,

Thanks for getting back to me.

I did the same process, while running the installation as administrator. I received the same deficiencies.

Next steps?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by shaunw »

Please attach a uncropped screenshot of the error messages.
akbennett
Posts: 10
Joined: Tue Oct 14, 2014 4:02 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by akbennett »

Hey Shaun.

Please let me know if the following is sufficient.

Thanks!

AK
Attachments
TimeTrex_Screenshot.docx
(177.46 KiB) Downloaded 448 times
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by shaunw »

It appears that your timetrex.ini.php file isn't using correct paths. In the screenshot you will notice that the Cache Directory is "C:TimeTrexcache", which isn't a valid path of course, it should be: "C:\TimeTrex\cache". Once you fix all the paths contained in the timetrex.ini.php, click the "Re-Check" button and see if that fixes the issues.
akbennett
Posts: 10
Joined: Tue Oct 14, 2014 4:02 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by akbennett »

Shaun,

I followed your instructions, and was able to clear all but ONE deficiency.

PHP CLI Requirements.

Attach is the error message that it is displaying. Will you provide me whatever steps are necessary to clear this final issue?


Thank you so much.

AK
Attachments
TimeTrex_Screenshot_II.JPG
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by shaunw »

If you run the command specified in the error message manually from a COMMAND PROMPT window, what error message do you see?
akbennett
Posts: 10
Joined: Tue Oct 14, 2014 4:02 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by akbennett »

Shaun,

My CLI game is rusty.

I'm not sure that I am doing it correctly.

When I ran first command ... it appears nothing happened.

Attached is the result when I ran the upgrade command.

I'm not sure that I know how to run the third command. It is telling me config is not recognized.

Can you please give me the steps to accomplish what you would like me to do?
Attachments
unattended_upgrade_RESULTS.txt
(27.02 KiB) Downloaded 416 times
akbennett
Posts: 10
Joined: Tue Oct 14, 2014 4:02 pm

Re: Installation Issues - TimeTrex v9.0.0

Post by akbennett »

Shaun,

I believe the it is accessing the "Linus Example" ini.php file.

Is this an issue?

Attached in the result of the third command

AK
Attachments
timetrex.ini_ThirdCommand.txt
(1.93 KiB) Downloaded 444 times
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