Install setup URL

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mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Install setup URL

Post by mikeb » Tue Oct 23, 2018 10:56 am

What is the 1 quick popup that you see?

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Tue Oct 23, 2018 1:06 pm

TimeTrex_Community_Edition_v11.3.0-windows-installer shows up under background processes

the pop up is the splash screen for TimeTrex but then there's no active window or anything else that seems like it's doing anything for a while.

It took a while for the next active window to come up. The BitRock installer also seems to take a while at the prompt for the web server port screen (default 8085).

still getting the error 500 pop up after installation of 11.3.0 when it goes to

Code: Select all

http://localhost:8085/interface/html5/index.php?installer=1&disable_db=1&external_installer=0#!m=Install&a=license&external_installer=0

mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Install setup URL

Post by mikeb » Tue Oct 23, 2018 1:58 pm

Could you attach your Apache error log and check the Windows Event Viewer for any other crash details please?

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Thu Nov 22, 2018 9:04 pm

event viewer shows an application error with details below, also attaching the file C:\TimeTrex\apache2\logs\error.log :

Faulting application name: php-win.exe, version: 7.2.11.0, time stamp: 0x5bbd66b7
Faulting module name: ntdll.dll, version: 10.0.17134.228, time stamp: 0x2c71c7b8
Exception code: 0xc0000409
Fault offset: 0x0007ea40
Faulting process id: 0x3228
Faulting application start time: 0x01d482e0b9dac2aa
Faulting application path: C:\TimeTrex\php\php-win.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: b82b0b1a-306c-4c33-818d-e96c0a53efd9
Faulting package full name:
Faulting package-relative application ID:
Attachments
error.log
(249.81 KiB) Downloaded 5 times

mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Install setup URL

Post by mikeb » Fri Nov 23, 2018 9:44 am

Can you try installing both of the following Microsoft Visual C++ Redistributable packages to see if that makes any difference:

https://aka.ms/vs/15/release/VC_redist.x86.exe
https://aka.ms/vs/15/release/VC_redist.x64.exe

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Fri Nov 23, 2018 11:54 am

just install these two packages? do I need to reboot or re-install before or after installing these packages?

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Fri Nov 23, 2018 12:11 pm

seems to have worked.
  • installed both redistributable packages for x86 & x64
    rebooted
    went to

    Code: Select all

    http://localhost:8085/interface/html5/index.php?installer=1&disable_db=1&external_installer=0#!m=Install&a=license&external_installer=0

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Fri Nov 23, 2018 12:19 pm

tried running the following php scripts in TimeTrex\timetrex\maint\ directory from command line

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php-win.exe cron.php
php-win.exe MiscDaily.php
php-win.exe MiscWeekly.php

I'm still missing a few weeks of pay periods from showing up in the payroll tab after running the scripts to update the tables.

mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Install setup URL

Post by mikeb » Fri Nov 23, 2018 12:24 pm

If you run the following command once for each pay period that you are missing, they should be created:

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php-win.exe AddPayPeriod.php

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Fri Nov 23, 2018 12:27 pm

should I manually assign dates to pay periods?

mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Install setup URL

Post by mikeb » Fri Nov 23, 2018 12:30 pm

dhananjay wrote:
Fri Nov 23, 2018 12:27 pm
should I manually assign dates to pay periods?
I wouldn't recommend it, because if your dates are off by even 1 second it will prevent TimeTrex from ever being able to automatically creating pay periods for you again, due to conflicts.

TimeTrex will automatically "catch up", however by default it only creates one pay period per day, or each time the AddPayPeriod maintenance job is run. So if you are 6 pay periods behind, simply run the following command 6x and you will be caught up instantly:

Code: Select all

php-win.exe AddPayPeriod.php

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Fri Nov 23, 2018 12:33 pm

sorry
dhananjay wrote:
Fri Nov 23, 2018 12:27 pm
should I manually assign dates to pay periods?
posted before a refresh where I saw your answer
mikeb wrote:
Fri Nov 23, 2018 12:24 pm
If you run the following command once for each pay period that you are missing, they should be created:

Code: Select all

php-win.exe AddPayPeriod.php
wouldn't cron.php, MiscDaily.php, or MiscWeekly.php already done that? will I have to continue to manually add the pay periods?

dhananjay
Posts: 42
Joined: Thu Jan 20, 2011 2:28 pm

Re: Install setup URL

Post by dhananjay » Fri Nov 23, 2018 12:34 pm

gotcha! thanks! didn't mean to clutter the thread
mikeb wrote:
Fri Nov 23, 2018 12:30 pm
dhananjay wrote:
Fri Nov 23, 2018 12:27 pm
should I manually assign dates to pay periods?
I wouldn't recommend it, because if your dates are off by even 1 second it will prevent TimeTrex from ever being able to automatically creating pay periods for you again, due to conflicts.

TimeTrex will automatically "catch up", however by default it only creates one pay period per day, or each time the AddPayPeriod maintenance job is run. So if you are 6 pay periods behind, simply run the following command 6x and you will be caught up instantly:

Code: Select all

php-win.exe AddPayPeriod.php

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