Unable to install timetrex centos7

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wajeehhassan
Posts: 2
Joined: Sat Nov 30, 2019 9:44 pm

Unable to install timetrex centos7

Post by wajeehhassan »

I am trying to install timetrex on VPS of fastcommet OS centos7. But after running file install.php from browser license screen appeared. After accepting terms and condition it stuck on processing and my VPS task start increasing and server crashed.

I am using same installer which i used in my local machine to install timetrex. I have to download new installer ? or i can use same zip file which i have used ealier ?

please also find below response of fastcommet support.

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========================================Support Reply============================================================================
Once we have accepted the license and proceeded with the installation, the Timetrix application started COMPLETELY allocating all CPU and RAM resources on your server with us. The kernel service started killing processes in order to free resources on your Cloud SSD VPS 3 server.

Below I am providing you with a segment of the log file on the matter:

Dec 16 07:26:42 node2536 kernel: Out of memory: Killed process 15110 (semanage) total-vm:257288kB, anon-rss:29520kB, file-rss:4kB, shmem-rss:0kB
Dec 16 07:26:45 node2536 kernel: Out of memory: Killed process 15113 (semanage) total-vm:243028kB, anon-rss:21300kB, file-rss:4kB, shmem-rss:0kB
Dec 16 07:26:53 node2536 kernel: Out of memory: Killed process 7986 (cpsrvd (SSL) - ) total-vm:218488kB, anon-rss:2648kB, file-rss:0kB, shmem-rss:0kB
Dec 16 07:26:55 node2536 kernel: Out of memory: Killed process 15119 (mysqld) total-vm:762836kB, anon-rss:31624kB, file-rss:0kB, shmem-rss:0kB
Dec 16 07:27:00 node2536 kernel: Out of memory: Killed process 6610 (systemd-journal) total-vm:63668kB, anon-rss:116kB, file-rss:0kB, shmem-rss:19456kB
Dec 16 07:27:00 node2536 kernel: Out of memory: Killed process 15145 (semanage) total-vm:239992kB, anon-rss:18556kB, file-rss:4kB, shmem-rss:0kB
Dec 16 07:27:04 node2536 kernel: Out of memory: Killed process 7998 (tailwatchd) total-vm:70056kB, anon-rss:4532kB, file-rss:0kB, shmem-rss:0kB
Dec 16 07:27:06 node2536 kernel: Out of memory: Killed process 15150 (semanage) total-vm:241840kB, anon-rss:20188kB, file-rss:0kB, shmem-rss:0kB
Dec 16 07:27:13 node2536 kernel: Out of memory: Killed process 15152 (php-cgi) total-vm:544520kB, anon-rss:10324kB, file-rss:0kB, shmem-rss:5264kB
Dec 16 07:27:15 node2536 kernel: Out of memory: Killed process 15164 (mysqld) total-vm:760856kB, anon-rss:27780kB, file-rss:0kB, shmem-rss:0kB
Dec 16 07:27:20 node2536 kernel: Out of memory: Killed process 10641 (php-cgi) total-vm:544520kB, anon-rss:10324kB, file-rss:4kB, shmem-rss:5264kB
Dec 16 07:27:23 node2536 kernel: Out of memory: Killed process 15185 (semanage) total-vm:244508kB, anon-rss:22964kB, file-rss:0kB, shmem-rss:0kB
Dec 16 07:27:26 node2536 kernel: Out of memory: Killed process 10608 (php-cgi) total-vm:544520kB, anon-rss:10312kB, file-rss:4kB, shmem-rss:5264kB
Dec 16 07:27:30 node2536 kernel: Out of memory: Killed process 15189 (semanage) total-vm:256892kB, anon-rss:29200kB, file-rss:0kB, shmem-rss:0kB
Dec 16 07:27:39 node2536 kernel: Out of memory: Killed process 10549 (php-cgi) total-vm:544520kB, anon-rss:10236kB, file-rss:4kB, shmem-rss:5264kB
Dec 16 07:27:42 node2536 kernel: Out of memory: Killed process 15198 (mysqld) total-vm:1037324kB, anon-rss:43080kB, file-rss:0kB, shmem-rss:0kB

We recommend contacting the developers of the Timetrix service as we do not know what processes and checks it makes towards the server environment, however, it is not normal for a web installer to allocate so many resources. and to spawn so many processes.

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========================================Support Reply============================================================================

mikeb
Posts: 609
Joined: Thu Jul 27, 2006 11:58 am

Re: Unable to install timetrex centos7

Post by mikeb »

What version of PHP are you using and how much memory is available to the VPS?
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!

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