EE's unable to punch in

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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BusyB
Posts: 2
Joined: Wed Oct 14, 2020 4:15 am

EE's unable to punch in

Post by BusyB »

AS of this morning my employees are no longer able to clock in . I am also unable to manually add a punch for them. This is on all EE's.

Get an error that "license is invalid for this edition".
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BusyB
Posts: 2
Joined: Wed Oct 14, 2020 4:15 am

Re: EE's unable to punch in

Post by BusyB »

Resolved. Looks like it was due to an update that rolled out last night.
A fix has been implemented and it is working now.

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