Holiday days off

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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bunn
Posts: 2
Joined: Tue Jan 02, 2007 3:25 pm

Holiday days off

Post by bunn »

I have run into
a little snag that I was hoping to get your help with. I am having
difficulties getting TimeTrex to schedule our employees off when I input
a set of holidays. I have reviewed the online documentation and forums,
as well as the admins guide for a solution to this problem to no avail.
The only reference to this problem I can find is in the admins guide
under the "holiday policy " section with this entry:

“Default Schedule Statusâ€
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

The first thing to confirm is that the holiday policy you created is assigned to the proper employees via Policy Groups.

The other thing to keep in mind is that recurring schedule shifts are only created at the beginning of the day, or about 4 hours before the shift actually starts. If you are looking at an employees schedule and you see ghost shifts (black text, no hyperlink) this indicates that a recurring schedule policy exists for this employee. It doesn't mean that a schedule was actually created for the employee on that day yet. So at this time TimeTrex doesn't take into account holiday policies until it actually tries to create the schedule just before the shift starts. (this feature is currently on our TODO list)

You know a schedule shift has been created when the text is blue and underlined (hyperlink), or red and underlined indicating an absence.
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