Error / Down For Maintenance

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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MichelleM
Posts: 37
Joined: Thu Apr 26, 2007 8:41 am

Error / Down For Maintenance

Post by MichelleM »

What is happening:
If I open a timesheet, click on a day and try to add an absence (like Sick or Vacation), I get the "TimeTrex is down for maintenance error." But entering regular punches is OK.

Process to repeat problem (and further detail):

Login as “adminâ€
MichelleM
Posts: 37
Joined: Thu Apr 26, 2007 8:41 am

Update on issue

Post by MichelleM »

Hi - after rebooting the server, the "Down for maintenance" error has cleared up. Funny that ...

However, the problem with IE not updating the fields is still there. I'm guessing this may possibly be a settings/security issue within IE. Maybe a cache settings issue? I'd like to know what it is so I can get the end users' systems set correctly.

thanks!
Michelle
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

This is bad, I would look into repairing all your tables, it appears you have some data corruption in your database.
mysql.err:
InnoDB: Check that you do not already have another mysqld process
InnoDB: using the same InnoDB data or log files.
InnoDB: Unable to lock ./ibdata1, error: 11
InnoDB: Check that you do not already have another mysqld process
InnoDB: using the same InnoDB data or log files.
InnoDB: Unable to lock ./ibdata1, error: 11
As for the IE javascript error, we are working on that, it should be fixed in the next version of TimeTrex. I recommend using Firefox in the mean time if possible.
MichelleM
Posts: 37
Joined: Thu Apr 26, 2007 8:41 am

Thanks!

Post by MichelleM »

Ah, good, for once it isn't me. :? I will get to checking/repairing the tables today.

The user base here isn't super savvy. As long as I let them know what to expect, they're OK with it.

Michelle
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