I find there is a gap between In and out so that total time can not be calculated. I have checked the topic "Total time won't calculate" and follow the instructions by changing Pay Period Schedule settings as follow. However, the issue still can't be solved. Please help!
Pay Period Schedule Settings:
Daily Start Time: 00:00
Daily Continuous Time: 12:00
In: 8:00 AM
Out: <blank>
In: <blank>
Out: 5:00PM
Punch In/Out issue (Can't calculate total time)
As long as the employees are all assigned to the pay period with a 12hour continuous time, when using the Mass Punch page TimeTrex should group all punches within 12hours of each other.
Using the "Add: Punch" button in the upper right of the MyTimesheet page will NEVER group punches though, it is designed to always add a new punch pair. So you should only use it when there are no more blank cells available to add punches to.
Using the "Add: Punch" button in the upper right of the MyTimesheet page will NEVER group punches though, it is designed to always add a new punch pair. So you should only use it when there are no more blank cells available to add punches to.
It sounds like you have some other issue causing you problems. What version of TimeTrex and what version of MySQL are you using?
Is it possible for you to give us access to your TimeTrex installation by emailing the URL, Login/Password to support@timetrex.com?
Is it possible for you to give us access to your TimeTrex installation by emailing the URL, Login/Password to support@timetrex.com?
The reason for your problems is due to a bug in MySQL, please see this post:
http://forums.timetrex.com/viewtopic.php?t=298
http://forums.timetrex.com/viewtopic.php?t=298