[b]Menu Item[/b] is Missing for the 2nd computer in Network

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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[Hari]
Posts: 8
Joined: Wed Jun 20, 2007 11:41 pm

[b]Menu Item[/b] is Missing for the 2nd computer in Network

Post by [Hari] »

Somebody can help me :?:

Why i can't see the menu item like:
"in/out timesheet schedulle... (etc)" in my computer

for the information,
timetrex is installed in my server
I can see the menu item in the server
But when i try to access from the client computer, with the same user,
I cannot see the menu item
I have already tried to access from different computer in the network, but still, it gives the same result :Cry:

hope for your help, TQ!
[Hari]
Posts: 8
Joined: Wed Jun 20, 2007 11:41 pm

Post by [Hari] »

almost forget,
currently i have installed Timetrex v 1.64
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

You can't see the menu along the top of the page at all? Or are there only a few options in the menu showing up?
[Hari]
Posts: 8
Joined: Wed Jun 20, 2007 11:41 pm

Post by [Hari] »

shaunw wrote:You can't see the menu along the top of the page at all? Or are there only a few options in the menu showing up?

the first,
i can't see the menu along the top of the page at all...
So, like this...


=============================================

(my company) - (all user) Timetrex Icon

[menu is missing...]
------------------------------------------------------------------------
Home

Warning: Timetrex maintenance jobs have not run in the last 48 hours



==============================================


is there any probability this problem connected to the warning of maintenance jobs?
and why just menu item shown completely in server only?
thanks shauwn for your help!
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

No, the menu should appear regardless of the maintenance jobs error message.

If you go to our online self-serve demonstration:

http://www.timetrex.com/request_demo.php

and login as Administrator, does the menu show up for you there?
[Hari]
Posts: 8
Joined: Wed Jun 20, 2007 11:41 pm

the problem's solved with upgrade to v.2.0.1

Post by [Hari] »

i have already know that this problem unrelated with the maintenance problem...
after i upgraded it to v2.0.1, this problem has already solved
But still, the maintenance problem exist

Would you mind to check if this command is right...

schtasks /create /tn "TimeTrex Scheduled Jobs" /tr "c:\Program Files\xampp\php\php-win.exe c:\Program Files\xampp\htdocs\TimeTrex\maint\cron.php" /sc minute

is the command already correct?
Thanks again before
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

The command looks correct, but you should test the sub-command manually first:

Code: Select all

c:\Program Files\xampp\php\php-win.exe c:\Program Files\xampp\htdocs\TimeTrex\maint\cron.php
What happens when you run that from a command prompt window? What does it output?
[Hari]
Posts: 8
Joined: Wed Jun 20, 2007 11:41 pm

Hey, Shauwn, Thanks for your guidance!

Post by [Hari] »

Thanks for your guidance...
i know what's wrong so the maintenance problem arise
maybe you should change the command of :

schtasks /create /tn "TimeTrex Scheduled Jobs" /tr "php-win.exe C:\Program Files\xampp\htdocs\TimeTrex\classes\modules\core\..\..\..\maint\cron.php" /sc minute

become...

schtasks /create /tn "TimeTrex Scheduled Jobs" /tr "C:\Progra~1\xampp\php\php-win.exe C:\Progra~1\xampp\htdocs\TimeTrex\maint\cron.php" /sc minute


Because the computer must not read the space between program files!
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