Password Reset

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
Locked
vmp
Posts: 99
Joined: Wed Jun 20, 2007 3:41 am

Password Reset

Post by vmp »

I was reviewing out the password reset page.
Although I entered a mail id of an existing user and clicked "Reset Password", nothing happened.
Do I need to verify some settings?
Kindly advise.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

TimeTrex should of sent you an email with a password reset key in it. Did you not receive this email?
vmp
Posts: 99
Joined: Wed Jun 20, 2007 3:41 am

Post by vmp »

No. I did not receive any mail.
I used both the office mail address and home mail address.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

You will need to enable debugging mode and try it again to figure out what is going on. Most likely TimeTrex is sending the email but its not leaving your server for some reason.
vmp
Posts: 99
Joined: Wed Jun 20, 2007 3:41 am

Post by vmp »

Below is the DEBUG dump... Not sure if the local is the problem
If it is... what do i need to verify and fix?

Debug Buffer
============================================================================
Memory Usage: 3662376
----------------------------------------------------------------------------
DEBUG [200]: [Function](): URI: /timetrex/interface/ForgotPassword.php
DEBUG [202]: [Function](): Production: 1
DEBUG [50]: [Function](): Bypassing Authentication
DEBUG [345]: TTi18n::chooseBestLocale(): Choosing Best Locale...
DEBUG [398]: TTi18n::chooseBestLocale(): cSetting Locale: en_US
DEBUG [267]: TTi18n::setLocale(): Attempting to set Locale to: en_US Category: 0 Current Locale:
DEBUG [270]: TTi18n::setLocale(): Attempting to set Locale to: en_US
DEBUG [272]: TTi18n::setLocale(): Failed setting i18n locale: en_US
DEBUG [284]: TTi18n::setLocale(): Setting translator normalized locale to: en_US
DEBUG [286]: TTi18n::setLocale(): Failed setting translator locale: en_US
DEBUG [409]: TTi18n::chooseBestLocale(): Unable to find and set a locale.
DEBUG [54]: [Function](): Action: reset_password
============================================================================

============================================================================
PROFILER OUTPUT
============================================================================
Calls Time Routine
-----------------------------------------------------------------------------
1 0.0000 ms (0.00 %) unprofiled

220.9849 ms (100.00 %) Missed
============================================================================
220.9849 ms (100.00 %) OVERALL TIME
============================================================================
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

Are you running Windows or Linux?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

We just released TimeTrex v2.0.2, give that a try, it may work better for you.
Locked