Pay Period and Pay Stub not calculating properly

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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cmcgrath
Posts: 16
Joined: Mon Jan 07, 2013 1:49 pm

Pay Period and Pay Stub not calculating properly

Post by cmcgrath »

I am in the process of migrating my payroll from the onsite standard version of TimeTrex to the hosted standard version. I have successfully entered all of our employees and created pay period schedules but when I go to process the first set of pay stubs for our employees some of the hours are not calculating. The scenario I will use for example follows: Employee KT has a pay period for Dec 21st-Jan 3rd. She worked hours on Dec 21st and 22nd but for some reason the hours worked on these days are not being added to her pay stub. I cant figure it out. I will include a screen shot if it helps.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Pay Period and Pay Stub not calculating properly

Post by shaunw »

If you go to Payroll -> Pay Periods, highlight all your pay periods, then click the "Import Data" button, does that fix things for you?
cmcgrath
Posts: 16
Joined: Mon Jan 07, 2013 1:49 pm

Re: Pay Period and Pay Stub not calculating properly

Post by cmcgrath »

Yes, that worked. Thank you!
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Pay Period and Pay Stub not calculating properly

Post by shaunw »

This happens when you don't assign employees to a pay period schedule when you add them to TimeTrex.
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