Saved Report Times Out After Upgrade

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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fullmoonguru
Posts: 106
Joined: Wed Jun 16, 2010 5:08 am

Saved Report Times Out After Upgrade

Post by fullmoonguru »

I think it was the up grade at least. It's a new problem anyway, and I just upgraded to teh latest version last week. After clicking on teh "Saved Reports" button I get teh dark window with "Processing, then "Downloading", then "Network Timeout" with the spinner still going.

Any ideas?

fullmoonguru
Posts: 106
Joined: Wed Jun 16, 2010 5:08 am

Re: Saved Report Times Out After Upgrade

Post by fullmoonguru »

Actually I just realized that it's not just memorized reports. No reports are working.

shanec
Posts: 392
Joined: Thu Apr 25, 2013 8:22 am

Re: Saved Report Times Out After Upgrade

Post by shanec »

In order for us to assist you with this issue please view this posting: http://forums.timetrex.com/viewtopic.php?f=6&t=89

shaunw
Posts: 7568
Joined: Tue Sep 19, 2006 2:22 pm

Re: Saved Report Times Out After Upgrade

Post by shaunw »

Please download TimeTrex v7.2.1 and install that again, it should correct your issue.

fullmoonguru
Posts: 106
Joined: Wed Jun 16, 2010 5:08 am

Re: Saved Report Times Out After Upgrade

Post by fullmoonguru »

Thnks Shaun, after I realized it was all reports I searched again and found that answer. And it worked.

Batrams
Posts: 45
Joined: Mon Aug 18, 2008 9:11 am

Re: Saved Report Times Out After Upgrade

Post by Batrams »

Hi - can you please specify what solution worked? I'm having this same issue again with reports

shanec
Posts: 392
Joined: Thu Apr 25, 2013 8:22 am

Re: Saved Report Times Out After Upgrade

Post by shanec »

Please download and install the latest version of TimeTrex as it should correct your issue:
https://www.timetrex.com/onsite_communi ... p=download

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