Monthly Pay Period will not coincide with actual month.

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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webmaster
Posts: 42
Joined: Tue Dec 16, 2014 12:38 pm

Monthly Pay Period will not coincide with actual month.

Post by webmaster »

Hello,
We are using TT Community version 7.4.7 automatically installed on a windows server in the USA - ohio
Our company's pay period is monthly and coincides with the actual month.
When we create a new pay period schedule, set to monthly, select the first day of the month as the start day and select the first of any month in the "create initial pay periods from :" box, its seems regardless of the other settings, when the payperiods are created they do not actually coincide with the first of the month to the last day of the month as we need them to be.
Please advise.
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: Monthly Pay Period will not coincide with actual month.

Post by shanec »

In order for us to assist you please post an uncropped screenshot of your Pay Period Schedule tab which can be located by clicking Payroll -> Pay Period Schedules, selecting your Pay Period Schedule by clicking on it so that it is highlighted in blue and then clicking the Edit icon.
webmaster
Posts: 42
Joined: Tue Dec 16, 2014 12:38 pm

Re: Monthly Pay Period will not coincide with actual month.

Post by webmaster »

screenshot
screenshot
Thank you for the reply. Below is the screenshot.
webmaster
Posts: 42
Joined: Tue Dec 16, 2014 12:38 pm

Re: Monthly Pay Period will not coincide with actual month.

Post by webmaster »

auto result
auto result
Here is the pay periods it is generating.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Monthly Pay Period will not coincide with actual month.

Post by shaunw »

This appears to be a bug, I have notified the developers and it will be fixed in the next version of TimeTrex.

In the mean time, you should be able to work-around the issue when creating a new pay period schedule to select some other value for 'Pay Period Start Day of Month:', then immediately switch it back to the proper value prior to clicking Save.
webmaster
Posts: 42
Joined: Tue Dec 16, 2014 12:38 pm

Re: Monthly Pay Period will not coincide with actual month.

Post by webmaster »

It Worked! I don't know how but it worked! Thank you so much
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